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Speed Inc. Customer Service

Old Jun 29, 2009 | 08:24 AM
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2002CamaroSS1982's Avatar
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From: St. Charles, IL
Thumbs up Speed Inc. Customer Service

After ordering some parts for my build about a month ago some were backordered and came later, the past week after I started the build I noticed that there was no underdrive pulley in there, I could have sworn that I ordered it but just to be sure I checked the invoice and sure enough I had. I was wanting to finish the car up this week so I called up Speed Inc. and talked to Bryan about my issue, in literally 15 seconds Bryan confirmed my shipping info and agreed to send a new pulley to me...in the past with some other companies this had been a less then pleasant experience but Bryan at Speed Inc. made it very seamless. I would like to thank Bryan and Speed Inc. for great customer service

Jeff
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Old Jun 29, 2009 | 11:24 AM
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From: chitown
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Not a problem Jeff. Sorry it was left out of this original shipment. The pulley is on the shipping dock with a label on it, so you should have it tomorrow!
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Old Jun 29, 2009 | 03:29 PM
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Originally Posted by Bryan @ Speed Inc.
Not a problem Jeff. Sorry it was left out of this original shipment. The pulley is on the shipping dock with a label on it, so you should have it tomorrow!
Sweet Bryan thanks a bunch.
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