Tick Performance
Tick Performance Just recently ordered your master cylinder for my F Body. Well, it looks like I got a luck one and it keeps blowing the fitting right off the hose that connects to the slave. I know you guys are closed on weekends as I just called and left a message, but we need to get this figured out. I can't be without my car for another 4 days because of a "bad batch of lines" you guys let out. Did not want to post this in the negative trader feedback as I have not had a bad purchasing experience from you guys at all, but we will see how this is handled. Again, not trying to be rude, but in my eyes, having a batch of lines blowing fittings off a $350 master cylinder is simply unacceptable. I'm very much a person that looks at it like there was not a thing wrong with any of the $350 dollars I paid for the cylinder, but there is a catastrophic problem with the cylinder itself. I can't stress enough how much I can't be without my car for another 4 days over this. This is my daily driver. Also sending PM to one of you guys with this threads link. Again, this is not bad sponsor feedback, just bringing a BIG problem I have to your attention and we will see how it is handled. Thanks.
Chris Jones
EDIT: Also placing this in Manual Transmission to get more eyes on it and hopefully some eyes of Tick Performance employees. Been calling the shop but to no avail which is understandable for a weekend, but I sure hope I hear back from you guys on here before Monday or I will strongly be reconsidering purchases.
Chris Jones
EDIT: Also placing this in Manual Transmission to get more eyes on it and hopefully some eyes of Tick Performance employees. Been calling the shop but to no avail which is understandable for a weekend, but I sure hope I hear back from you guys on here before Monday or I will strongly be reconsidering purchases.
Last edited by CJJones87; Jan 8, 2011 at 12:32 PM.
Posting this from my phone - as you said, we are closed on weekends. I'll gladly get you a replacement line out on Monday when we're open again. I apologize for the line failure, and If downtime is a big enough issue for you to start multiple threads on a public forum over a problem that we've already stated we'll correct 100%, put your stock master back in and send your kit back for a refund - no downtime at all going that route.
I don;t think youre quite on the same page as me. I understand that financial reimbursement is almost always out of the question, but do you understand that I am now paying my shop extra money for it to sit there because it can't drive and potentially keeping him from working on other cars. And I am paying simply because of a faulty line on your end of the deal. And as far as putting the stock master one back in, not an option because it was leaking (hence i bought the Tick unit), and I would have to pay even more money for him to reinstall the stocker and install the new one when I get it. Not such a good choice...
