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Old May 2, 2011 | 12:33 PM
  #1  
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From: wellington fl/ stx vi
Default Ky speed

Well since i cant get a answer when i call you guys may i get your attention this way
where is my HP tuner ? order#921 its hard to believe it has been 18 days since i placed my order and still no item
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Old May 2, 2011 | 01:40 PM
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From: pikeville,ky
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I have shipping it once with a return to me. I need a correct address to send it to you.

Thanks,
Mark
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Old May 2, 2011 | 01:47 PM
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Refund Complete
Your refund has been sent. An email with refund details has also been sent to the recipient.



I just refunded your order. If I cannot get the correct addy I can not get it to you.

Thanks,
Mark
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Old May 2, 2011 | 01:59 PM
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From: wellington fl/ stx vi
Default my order

thank you
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Old May 3, 2011 | 12:47 PM
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Originally Posted by marksls1ta
Refund Complete
Your refund has been sent. An email with refund details has also been sent to the recipient.



I just refunded your order. If I cannot get the correct addy I can not get it to you.

Thanks,
Mark
1st of all: if you didnt have the correct address you could not have charged my credit card which you charged of the 13th of april.

2nd:yes you did send me an email notifiyng me that the address was wrong and i returned an email tell you what i just said.

3rd: the last time i spoke to someone there they said that the package was shipped.

4th: up to time of this post i have not recieved am email confirming that my money has been refunded or that the order is canceled

you need to understand that my car is DOWN bc it needs a tune. you got you money so i should have had my tuner. So dont make it look like its a address mistake.

thank you
Issa
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Old May 3, 2011 | 12:58 PM
  #6  
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ok I understand that the car is down. What you dont understand is why would I not want to ship your part?

I assure you that the money is returned and your order is canceled.

Thanks,
Mark
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Old May 3, 2011 | 01:07 PM
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maybe because you dont have it? as easy as that. where is the so called email you sent?
where is the part you mail last week ? thats what i thought! I just hope this is over soon i always want to give the retailers the support, i should have just gone straight to HP.
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Old May 3, 2011 | 02:37 PM
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From: pikeville,ky
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i will take a pic of me with it and todays date on a card for you if you like.

thanks,
Mark

I usually dont send something thru the mail with an unconfirmed addy so I cannot get burned. Thank again.
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Old May 3, 2011 | 03:18 PM
  #9  
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From: wellington fl/ stx vi
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but u sure charged the card to a unconfirmed addy, didnt you ?why didnt you say that from the get go... excuses excuses.... there you it have ppl.... and still no email about the refund of money of cancelation of order

Last edited by 5o2slow; May 3, 2011 at 03:32 PM.
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Old May 5, 2011 | 01:34 PM
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thank god its over !!!!!!
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