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Old Jul 11, 2011 | 11:39 AM
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TrikeMike's Avatar
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Long story short...

Had a problem with my fuel system after installing my Racetronix pump so I e-mail them for support. Of course this piece of **** company doesn't have a PHONE number. So they email me back a link that tells me how to join their support forums. FORUMS? Really? So I go through the hassle of joining this message board and I make a lengthy post describing what problems I am having.

Their response was "did you drop the tank"? Like that has ANYTHING to do with it, so I responded "Yes I did".

A week later, still no response. Great support they have. I call them out on it and within minutes I am banned from the support forums.

What a PIECE OF **** company. They don't stand behind their products, and they make you join a damn message board to solve you problems. And they don't respond!
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Old Jul 11, 2011 | 01:39 PM
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From: A Racetronix dealer near you...
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Originally Posted by TrikeMike
Long story short...

Had a problem with my fuel system after installing my Racetronix pump so I e-mail them for support. Of course this piece of **** company doesn't have a PHONE number. So they email me back a link that tells me how to join their support forums. FORUMS? Really? So I go through the hassle of joining this message board and I make a lengthy post describing what problems I am having.

Their response was "did you drop the tank"? Like that has ANYTHING to do with it, so I responded "Yes I did".

A week later, still no response. Great support they have. I call them out on it and within minutes I am banned from the support forums.

What a PIECE OF **** company. They don't stand behind their products, and they make you join a damn message board to solve you problems. And they don't respond!
All the info you required to diagnose your problem was already available on our forum in great detail. You chose to use profanity on our forum which we can not allow.

If you feel you have a legitimate claim you may contact the manufacturer here: http://www.turbobuick.com/forums/members/walbro.html
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Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics

Please support a Racetronix dealer near you for personalized service.

>WEB SITE<
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