FLP Headers and Customer Service
I called FLP to see if there was anything they could do for me. They claimed they won't warrant a clap. They also claimed they don't make them so it's not their fault. What kind of response is that?
I was not looking for a handout or to have them replaced them for nothing and I made this clear to Nick who I spoke with. I asked him if I could speak with someone else, he said it won't do you any good they won't warrant a clamp. I was more just hoping to get a small discount on the replacements I have to get. I mean I spent 1300 dollars on a system, weather they make the clamps or not does not concern me. They sold me their system that included these crappy clamps. They should stand behind them somewhat.
It's just funny they are going to lose any return business they may have received from me in the future, I won't recommend them to any one and I am making everyone know of the bad CS at FLP. All that for what would probably have cost them 30 bucks for the clamps. I would have been happy getting a few bucks off them. But come on 100 bucks to replace 4 clamps that can only be removed 2 or 3 times before they fail. Seems like a rip off to me.
Sorry for venting but it just sad that a company has that bad of CS.
Rob
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Point still is for 1300 I shouldn't have to fix their crap.
Rob
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