Yella Terra
Yella Terra This was my plea for help this morning:
I bought a set of Yella Terra shaftmount rockers (YT6640) from an Online retailer..advertised as new in box. When my engine shop started final assembly, he found we were short 1 rocker bolt (7/16") and 2-pedistals. In 3 days the shop had not responded to my emails (later they did offer to refund my money). Whether he does or doesn't at this point doesn't really matter because they have to have the parts tomorrow (Wednesday at the absolute latest). I have called YT and am trying to get them to overnight me the missing parts, the main tech guy is doing a seminar at a trade show and IDK how quick he will do what he needs to do. Anyone have thoughts. I haven't really seen any shop have them in stock per se for me to just be able to order them and have them shipped next day. Nor is anyone willing to break a set to give me parts i don't imagine. I am open to going with a totally different rocker arm, but it has to be a 7/16" stud, as these heads have now been drilled for 7/16".
Then this was how Yella Terra handled it:
Yella Terra came through for me. I spoke with Kathy there at YT in Miss, and she got the help approved by their tech guy Doug. She is overnighting me a bolt and 2 pedistals, along with a set of valve cover spacers...and they did this on their own coin. I was VERY impressed with how they handled my problem. They make nice product (these are the shaftmount 6640), and I will work with them again!
Can't say enough for this type of service, Awesome folks!
I bought a set of Yella Terra shaftmount rockers (YT6640) from an Online retailer..advertised as new in box. When my engine shop started final assembly, he found we were short 1 rocker bolt (7/16") and 2-pedistals. In 3 days the shop had not responded to my emails (later they did offer to refund my money). Whether he does or doesn't at this point doesn't really matter because they have to have the parts tomorrow (Wednesday at the absolute latest). I have called YT and am trying to get them to overnight me the missing parts, the main tech guy is doing a seminar at a trade show and IDK how quick he will do what he needs to do. Anyone have thoughts. I haven't really seen any shop have them in stock per se for me to just be able to order them and have them shipped next day. Nor is anyone willing to break a set to give me parts i don't imagine. I am open to going with a totally different rocker arm, but it has to be a 7/16" stud, as these heads have now been drilled for 7/16".
Then this was how Yella Terra handled it:
Yella Terra came through for me. I spoke with Kathy there at YT in Miss, and she got the help approved by their tech guy Doug. She is overnighting me a bolt and 2 pedistals, along with a set of valve cover spacers...and they did this on their own coin. I was VERY impressed with how they handled my problem. They make nice product (these are the shaftmount 6640), and I will work with them again!
Can't say enough for this type of service, Awesome folks!
