superchannelkev

iTrader: (8)

Alright, so i ordered my patriot valve spring kit and when i got to install it a couple of the parts get screwed up, so I write Gunnar a PM asking him how I can get some spare parts. He comes back and tells me he'll get them right out to me, and here it is Sat. and UPS comes and delivers my parts!! With a few more than i needed just in cae I screw up something else.. but Gunnar got right on it and helped me have my parts in time to get my heads assembled and on my car! Stand up guy and great to deal with! Highly reccomended! Thanks again Gunnar
Kevin

1QuickT-A

iTrader: (12)

Cant beat that.. free parts to replace stuff the customer screwed up!

superchannelkev

iTrader: (8)

yea, can say that again, i was just trying to place an order for the parts and he took care of me..

Gunnar@Patriot

iTrader: (20)

Thanks guys, we appreciatte the kind words !!

98hc4mula

iTrader: (5)

I will say this:
He (Gunnar) is a stand up guy, I know because he went and replace my heads with new ones and suplied me with all the hardware needed to do the job as well as some new rockers and other godies. Yes the heads failed because it was a defective product, and the warranty was over by a little bit, yet he just asked me to send him my stuff to inspect and get free replacements. Also he put some specific parts on the heads that I requested just to keep me happy, I will defenetely will do bussiness again with them, all in all it has been a good experience with the customer service and all./
David