TSP Rocks!!
Thread Starter
Joined: Dec 2004
Posts: 927
Likes: 0
From: Brookings, South Dakota
TSP Rocks!! Ordered a cam package on the 5th. It shipped a few days later and is expected to be on my doorstep on the 19th. 
Sent Brian a PM (yesterday) inquiring about the Torquer V3 and he offered to swap a V2 for a V3 with a simple phone call.
Spend a few minutes on the phone with Zach, got a RMA number, and I am on my way. (V2 will be on its way back via UPS on the 19th)
For as busy as these guys are, the customer service could not be better. Very polite and friendly.
...and contrary to what others post...they are very easy to get on the phone.
Keep up the good work TSP..... With customer service and products like yours, I cant justify spending my mod money any place else.
Thanks again,
Jeff Foster
Sent Brian a PM (yesterday) inquiring about the Torquer V3 and he offered to swap a V2 for a V3 with a simple phone call.
Spend a few minutes on the phone with Zach, got a RMA number, and I am on my way. (V2 will be on its way back via UPS on the 19th)
For as busy as these guys are, the customer service could not be better. Very polite and friendly.
...and contrary to what others post...they are very easy to get on the phone.
Keep up the good work TSP.....
With customer service and products like yours, I cant justify spending my mod money any place else. Thanks again,
Jeff Foster
Thanks Jeff! We always try to help our customers any way we can. We'll keep an eye out for that cam so we can get the other one headed your way! Let us know if you need anything else.
Thanks!
Jon
Let us know if you need anything else.Thanks!
Jon
Thread Starter
Joined: Dec 2004
Posts: 927
Likes: 0
From: Brookings, South Dakota
Torquer V2 on its way to you.... Jon,
Just an update. I got the Torquer V2 cam out this afternoon via UPS. I have emailed Brian and Zach the tracking number and attached a copy of the letter I included in the box summarizing our PM's and phone conversations.
I also had the UPS store package it (the cam is still in the unopended original box) so we are all insured against loss and/or damage.
As soon as those V3's are in stock...... I am standing by....
R/
Jeff Foster
Just an update. I got the Torquer V2 cam out this afternoon via UPS. I have emailed Brian and Zach the tracking number and attached a copy of the letter I included in the box summarizing our PM's and phone conversations.
I also had the UPS store package it (the cam is still in the unopended original box) so we are all insured against loss and/or damage.
As soon as those V3's are in stock...... I am standing by....
R/
Jeff Foster
