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Old Sep 26, 2006 | 08:01 PM
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Default Is racetronix slow?
I ordered a set of 32 lb/hr injectors from them on the 17th. From everything I've read they put out some of the best products out there but ship super slow. Their email says not to respond to it, I'll get another one when the order ships. How many of you guys using racetronix have had really slow shipping? I'm in no hurry I just want to know if it takes them over 10 days to get an order out.
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Old Sep 27, 2006 | 04:37 AM
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Rule of thumb: give it two full weeks. They may ship slow but its always worth it.
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Old Sep 27, 2006 | 03:56 PM
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Originally Posted by GEARHED
Rule of thumb: give it two full weeks. They may ship slow but its always worth it.
Ok, that is pretty much what I heard. I just wanted to be sure because most places ship really fast, the same day or next day. (Summit, Thunder Racing, etc)
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Old Sep 28, 2006 | 01:09 AM
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You have to be very specific on shipping with many vendors, they don't want to hear complaints about $100 shipping fee on a $50 part *unless* the customer asked for overnight or express.

That and mail & shipping service is getting worse in general, there are a lot of problems with parts being stolen in shipping. Don't worry about it, just a general heads up
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Old Sep 28, 2006 | 01:36 AM
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Originally Posted by 91Z28
I ordered a set of 32 lb/hr injectors from them on the 17th. From everything I've read they put out some of the best products out there but ship super slow. Their email says not to respond to it, I'll get another one when the order ships. How many of you guys using racetronix have had really slow shipping? I'm in no hurry I just want to know if it takes them over 10 days to get an order out.
If your e-mail is kain279@hotmail.com we sent you a status query on Sept 19/06 but we have not received a reply. Check your SPAM filters. Please avoid using Hotmail, Yahoo etc. for placing orders and correspondence as they are unreliable. Under most circumstances we ship orders the same or next business day. All orders ship via USPS EMS which is a 2-5 day average service.

Please contact sales@racetronix.com using an alternate e-mail address so that we can get your order out to you ASAP. Provide full details so we can locate your order quickly.

In the future please contact sales@racetronix.com if you have questions pertaining to your order.

Thank you.
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Old Sep 28, 2006 | 04:46 AM
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I bought one of their fuel pumps from Thunder. All I can say is niiice!
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Old Sep 28, 2006 | 06:16 PM
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Originally Posted by Racetronix
If your e-mail is kain279@hotmail.com we sent you a status query on Sept 19/06 but we have not received a reply. Check your SPAM filters. Please avoid using Hotmail, Yahoo etc. for placing orders and correspondence as they are unreliable. Under most circumstances we ship orders the same or next business day. All orders ship via USPS EMS which is a 2-5 day average service.

Please contact sales@racetronix.com using an alternate e-mail address so that we can get your order out to you ASAP. Provide full details so we can locate your order quickly.

In the future please contact sales@racetronix.com if you have questions pertaining to your order.

Thank you.
Sadly this is the only email address I have, sorry about the confusion. I wasn't making an attempt to bash racetronix, I plan on buying your fuel pump kit as well.
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Old Sep 28, 2006 | 06:38 PM
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Originally Posted by 91Z28
Sadly this is the only email address I have, sorry about the confusion. I wasn't making an attempt to bash racetronix, I plan on buying your fuel pump kit as well.
Please check your SPAM box / filter. We will send this e-mail again now.
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Old Sep 28, 2006 | 10:39 PM
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Ok I responded. I wondered how Delphi's situation would affect their products. Thanks for the help.
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Old Sep 29, 2006 | 02:07 AM
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Originally Posted by 91Z28
Ok I responded. I wondered how Delphi's situation would affect their products. Thanks for the help.
Reply received. Your order ships today.

Thank you!
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