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Old Mar 12, 2008 | 11:40 PM
  #1  
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Post Fuddle racing

Back about 2 months ago I ordered a converter for my 4l80e. Asked for a 2600ish stall (stock will brake stall to 2400), smaller diameter, yet still be able to tow a little. He sent me out what I asked for and it worked GREAT it just wouldnt lock up. It brake stalled right to 2600 with no problems and I had no trouble installing it.

I called and spoke with John the owner, he said to go ahead and send it back he would cover shipping and everything. I pulled the trans back out and sent the converter back to him. I called every couple of weeks to see what was going on, he told me the lock up part had to be re-designed and it would be a few weeks. The few weeks go buy and I call again, he says it will be out in a few day. After a few days I receive the new converter.

Busted *** at work to get some time on the lift, pulled the trans and went to install the converter, it needed to go in an other 3/8", just wouldnt go. Called him back up pretty pissed since he assured me this converter was good to go. After some measuring and him checking things we found out the the stator race was the wrong one. He told me those converters come behind a Northstar and he just modifies them. I am about on fire at this point but he offers to overnight me a slightly lower class converter stalled to 2800 (told him to go ahead and bump it up a little) and he would refund me $250, (he still wouldnt pay for the shipping fees for the first time($45ish)). I said ok.
Left my truck on the lift and got a ride home.

Next morning the new converter shows up, I open the box only to find a billet converter with 3 mounting holes (4l80e uses 6) wtf, I call him instantly and he says to "just try it"
Get a ride up to work and go to install it, the hub wouldnt even fit over the splines of the input shaft!! Call him up and he says they had a mix up and that the wrong converter got sent out, I told him to send me the right one and if its not right he owes me my money back (still never received the check for the $250) he said yes an gave me his appoligies. Truck still stuck on lift......boss mad.....

NEXT morning I get the current converter, open er' up and find what looks like a stock converter painted blue. Kind of pissed but he did say it was a little bigger, I figured if it stalled to 2800 I would still be happy. Haul *** up to work put it in (went right in), finish installing the trans fire up the truck and go for a drive. Drove about 60 miles and let it cool down at my buddies. Decided to see what she would stall to so I hopped in and brake stalled it, 2400rpms WTF this IS a stock converter.

Call him up AGAIN and tell him my stock on stalls to that, he goes on to tell me there is no way that my stock one will stall to that and that it should only go to 1800rpms and the most, told him mine does and everything I have read says the same. I told him I was done with his company and that I wanted ALL my money back. He said he would have to talk to his "partner" and that he would get back to me.

That was over 3 weeks ago and I have never received any phone calls or any money. Only thing that I can think of is that he knows about the converters that come in diesels which do stall lower, he thought he would get one over on me and send me this new higher stall one.

I know everyone says not to go to Fuddle and I guess I should have taken that more seriously and paid a little more for a Vig or Yank.

What would you do in my situation??

-Chris

Last edited by 85mudblazin; Mar 13, 2008 at 06:13 PM.
Old Mar 13, 2008 | 08:26 AM
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My fuddle just quit locking up on me this month it would just grind so the car is sitting home. Tried calling John no answer I am scared that if i do pull it out, that he will ship me out the wrong one or the same thing i have. I am just thinking about going out and buying a vig.
Old Mar 13, 2008 | 01:09 PM
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Originally Posted by Quick Bird
My fuddle just quit locking up on me this month it would just grind so the car is sitting home. Tried calling John no answer I am scared that if i do pull it out, that he will ship me out the wrong one or the same thing i have. I am just thinking about going out and buying a vig.
Try calling or email, I just got off the phone with Carissa. Answered right away and they don't know my phone number from anyone else.
Old Mar 13, 2008 | 01:11 PM
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Old Mar 13, 2008 | 01:38 PM
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Originally Posted by 85mudblazin
Back about 2 months ago I ordered a converter for my 4l80e. Asked for a 2600ish stall (stock will brake stall to 2400), smaller diameter, yet still be able to tow a little. He sent me out what I asked for and it worked GREAT it just wouldnt lock up. It brake stalled right to 2600 with no problems and I had no trouble installing it.

I called and spoke with John the owner, he said to go ahead and send it back he would cover shipping and everything. I pulled the trans back out and sent the converter back to him. I called every couple of weeks to see what was going on, he told me the lock up part had to be re-designed and it would be a few weeks. The few weeks go buy and I call again, he says it will be out in a few day. After a few days I receive the new converter.

Busted *** at work to get some time on the lift, pulled the trans and went to install the converter, it needed to go in an other 3/8", just wouldnt go. Called him back up pretty pissed since he assured me this converter was good to go. After some measuring and him checking things we found out the the stator race was the wrong one. He told me those converters come behind a Northstar and he just modifies them. I am about on fire at this point but he offers to overnight me a slightly lower class converter stalled to 2800 (told him to go ahead and bump it up a little) and he would refund me $250, (he still wouldnt pay for the shipping fees for the first time($45ish)). I said ok.
Left my truck on the lift and got a ride home.

Next morning the new converter shows up, I open the box only to find a billet converter with 3 mounting holes (4l80e uses 6) wtf, I call him instantly and he says to "just try it"
Get a ride up to work and go to install it, the hub wouldnt even fit over the splines of the input shaft!! Call him up and he says they had a mix up and that the wrong converter got sent out, I told him to send me the right one and if its not right he owes me my money back (still never received the check for the $250) he said yes an gave me his appoligies. Truck still stuck on lift......boss mad.....

NEXT morning I get the current converter, open er' up and find what looks like a stock converter painted blue. Kind of pissed but he did say it was a little bigger, I figured if it stalled to 2800 I would still be happy. Haul *** up to work put it in (went right in), finish installing the trans fire up the truck and go for a drive. Drove about 60 miles and let it cool down at my buddies. Decided to see what she would stall to so I hopped in and brake stalled it, 2400rpms WTF this IS a stock converter.

Call him up AGAIN and tell him my stock on stalls to that, he goes on to tell me there is no way that my stock one will stall to that and that it should only go to 1800rpms and the most, told him mine does and everything I have read says the same. I told him I was done with his company and that I wanted ALL my money back. He said he would have to talk to his "partner" and that he would get back to me.

That was over 3 weeks ago and I have never received any phone calls or any money. Only thing that I can think of is that he knows about the converters that come in diesels which do stall lower, he thought he would get one over on me and send me this new higher stall one.

I know everyone says not to go to Fuddle and I guess I should have taken that more seriously and paid a little more for a Vig or Yank.

What would you do in my situation??

-Chris
Chris,

The first converter you ordered, as you were well aware, was an early design of our HD Truck for the 4L80 E. We even offered you a cheaper price ($300 off) because it was still in R&D. As has been explained to you, the clutch itself on the early design of the weld needed to be moved. We changed the position on the weld and resent a converter to you and to a local shop near you. The converter sent to the local shop worked just fine and had no problems fitting. As they were in touch with you and in touch with me, I was told they told you that it was just a tight fit on the spline. I have yet to receive this converter back, so the accusation that it was faulty stands on shaky ground at best as the other converter works.

As in our discussion, I told you we could get you a larger diameter converter that would stall within about 200 rpm of the first converter, which brake stalled, according to you, to 2600. Because of the cheaper converter, we refunded you $250 which will be sent when we receive 2 of the 3 converters you currently have. I am not willing to discuss anything else until we get those converters back. You have been sent shipping sheets; you just had to drop them off at DHL or schedule a pickup. Also, note that we have paid shipping on all but the first converter, including overnight fees, over $170.

Yes, there was a shipping mixup, but we overnighted the correct converter to you right away. This converter does exactly what I said it would. You said it brake stalls to 2400, which is within 200 of the first converter. While I understand that you continue to not grasp brake stall vs. flash stall, which I have attempted to explain to you several times, you will find that people who understand converters will tell you they are different. A converter which brake stalls to 2400 will flash stall to 2800+. It should have come as a surprise to you on the size. I explained and you admitted you knew that it would be a larger diameter converter.

I have tried to work with you, but when you refuse to listen to how stall speed works, even laughing at the idea that brake and flash stall are different, it is very difficult to explain to you. We still believe the HD Truck would fit, as the other one at the shop fit just fine, as you have personally seen. At this point, with you having 3 converters (almost $1500 worth), and you paying only $450, we are still waiting for you to make the move of returning two.

John
Fuddle Racing
Old Mar 13, 2008 | 06:12 PM
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John,

You never offered me a cheaper price on the first converter, it was $495 on your web site for a long time. I have seen that you have since marked them up to $695.

I am aware that you have paid for the shipping fees and I appreciate the next day service but that has nothing to do with me, that was YOUR mistake so why should I have paid for those costs??

The other converter that you sent to the other shop ended up NOT fitting either, im not sure if he has been in touch with you or not.

You did say you were going to send a call tag for the converters but I have not received a thing and I doubt you have even sent anything out. I am not going to send them back with my own money and get screwed out of it just like the first time.

yes I do realize how stall speed works and I do admit that I was wrong on the brake stall and flash stall being the same. The stock one brake stalls to 2400 and flashes to 2700-2800, the one you sent both brake and flash stalls to exactly the same rpm's as tmy stock one. It shifts the same as the stocker and overall acts just like the stock in every way.

The first converter I asked for it to stall to 2600 and it would brake stall right to 2600 so I expected the current one to do the same.

I had asked you to refund me all of my money and send call tags for all of the converters, you said you would have to talk with your partner and that you would call me back. I never heard a word from you and that is not very good business ethic.

Im not even asking for the labor that was put into the truck pulling the transmission out 3 times, just imagine if I had this done by a shop.

Could you explain what has been done to this stock size converter that makes it different from my stocker?? When I get my new converter I am going to cut this one open and really see what is in there.

Just man up and make this right so we can go our separate ways. Im not trying to make money out of this I just want whats mine.

You can either refund all my money plus the $45 I paid to ship the first one to you, send me some call tags for the 3 converters.

or you can refund me the $250 plus the $45, send me call tags for the 2 wrong converters.




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