Dont ship Via DHL!
Thread Starter
TECH Enthusiast
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Joined: Feb 2005
Posts: 538
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From: Germantown, MD
Dont ship Via DHL! Well i sold my Hpipe and Longtubes to a member on here, no problems with the transaction i shipped the hpipe and turndowns with DHL, since they had the best price(i guess you get what you pay for) 
2 pallets nailed toghether and Hpipe and headers were ziptied to the pallets with super heavy duty zip ties like 20-30 of them if you tried you couldnt rip these off.
Hpipe arrived 6 days later to the persons door and only Hpipe itself with no pallets or headers. Now i filed a missing item report faxed it to them along with a record of payment. DHL said it take up to 30 days to process and they will send somone out to buyers house to invistigate. Well i waited untill today, called them back today and customer service person was rude as could be told me that i have to file a report AGAIN since they had no record of the report i filed on the 6th of this month. I cannot speak personally to anyone in that deparpment only email or fax(how convinient) I give up trying to fight this ****........anyways just thought i would share my awsome experience.
Joe i'll paypal you the refund for the headers like promised.
that is all
2 pallets nailed toghether and Hpipe and headers were ziptied to the pallets with super heavy duty zip ties like 20-30 of them if you tried you couldnt rip these off. Hpipe arrived 6 days later to the persons door and only Hpipe itself with no pallets or headers. Now i filed a missing item report faxed it to them along with a record of payment. DHL said it take up to 30 days to process and they will send somone out to buyers house to invistigate. Well i waited untill today, called them back today and customer service person was rude as could be told me that i have to file a report AGAIN since they had no record of the report i filed on the 6th of this month. I cannot speak personally to anyone in that deparpment only email or fax(how convinient
) I give up trying to fight this ****........anyways just thought i would share my awsome experience.Joe i'll paypal you the refund for the headers like promised.
that is all
over the years I have had things lost via fedex dhl and ups (currently dealing with ups) and they all are the same or close when it comes to needing a claim. so it is a crapshoot on shipping companys.
and I dont know if its just me but every time I read hpipe I see it as hippie.
and I dont know if its just me but every time I read hpipe I see it as hippie.
over the years I have had things lost via fedex dhl and ups (currently dealing with ups) and they all are the same or close when it comes to needing a claim. so it is a crapshoot on shipping companys.
and I dont know if its just me but every time I read hpipe I see it as hippie.
and I dont know if its just me but every time I read hpipe I see it as hippie.
Originally Posted by Wikipedia
Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
Or rather...
According to a researcher (sic) at Cambridge University, it doesn't matter in what order the letters in a word are, the only important thing is that the first and last letter be at the right place. The rest can be a total mess and you can still read it without problem. This is because the human mind does not read every letter by itself but the word as a whole.
Or rather...
According to a researcher (sic) at Cambridge University, it doesn't matter in what order the letters in a word are, the only important thing is that the first and last letter be at the right place. The rest can be a total mess and you can still read it without problem. This is because the human mind does not read every letter by itself but the word as a whole.
I have heard a lot of horror stories about them, more outright lost items than the other two big players combined.
Only time I have ever dealt with them was receiving some additives for oil and fuel, I guess they are more lenient on what they will allow shipped so some places use them for flammable liquids.
Only time I have ever dealt with them was receiving some additives for oil and fuel, I guess they are more lenient on what they will allow shipped so some places use them for flammable liquids.
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i had problems with them also, taking forever on deliveries...i had a tranny comming up from south florida to north east florida... well it made it to central florida where they AIR shipped it to ohio, held it there for 3 days and then AIR shipped it back to jax,fl where i got it a day later... bunch of dumbasses if you ask me...
I shipped a motro via dhl and it went to Columbus Ohio instead of Columbus Georgia when it was clear as day on the shipping order that it was Georgia..The zip code wasnt even close to Ohio's took another week to straighten it out..go ups or fed ex..if I can the USPS is always good for smaller stuff..never had a problem with them
No problem Andrey. I wish I woulda just kept with the original shipping company we had picked. I'm just pissed now cause I have to find another killer deal on some LT's haha. Thanks for sticking through this whole thing with me though. Should have gone for more on the claim lol. At least we learned our lesson to not use them any more.
-Joe
-Joe
i have had great luck with ups and fedex. usps has been really good too but i have had problems in the past with about half of my shipment showing up. USPS claimed i never sent the items. what a crock. i guess its a hit or miss kinda deal with everyone.
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Joined: Feb 2006
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From: Panama City Florida
When I deal with the various shipping companys at my work I always get the tracking # and if I have not recieved item ask for a SIGNED reciever. This usualy shuts them up fast and gets them moving on things. It does not help with getting the item back necesarily but helps you to get a refund faster. If you can ship things through a business they seem to cater to you a little better. My best luck has been with ups and then fed ex. I hear alot of horror stories about dhl.
Thread Starter
TECH Enthusiast
iTrader: (5)
Joined: Feb 2005
Posts: 538
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From: Germantown, MD
When I deal with the various shipping companys at my work I always get the tracking # and if I have not recieved item ask for a SIGNED reciever. This usualy shuts them up fast and gets them moving on things. It does not help with getting the item back necesarily but helps you to get a refund faster. If you can ship things through a business they seem to cater to you a little better. My best luck has been with ups and then fed ex. I hear alot of horror stories about dhl.
Thread Starter
TECH Enthusiast
iTrader: (5)
Joined: Feb 2005
Posts: 538
Likes: 0
From: Germantown, MD
No problem Andrey. I wish I woulda just kept with the original shipping company we had picked. I'm just pissed now cause I have to find another killer deal on some LT's haha. Thanks for sticking through this whole thing with me though. Should have gone for more on the claim lol. At least we learned our lesson to not use them any more.
-Joe
-Joe
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Joined: Jun 2002
Posts: 1,979
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From: Upstate NY
I'm not trying to defend DHL, UPS, Fedex or the USPS, but the major problem I see is improper packaging by the sender. We ship thousands of packages including lots of engine parts. We have received $2500 heads packed in an oversize carton with air bags or styrofoam peanuts thrown loosely in when they should be in tight-fitting cartons packed inside another carton with solid filler like sheets of corrugated board (aka "cardboard") to keep things from moving about. If you have ever purchased heads from a manufacturer like Dart you will see good packaging. The sender wonders why he is charged extra to clean up the dings in the heads or even remill the faces.
No offense to the OP, but the description of 50# of headers zip-tied to 2 nailed together pallets scared me as a shipper. Either ship them in large cartons (which you can cut down from even larger ones), or even ship them loose with padding taped on. Put the H-pipe in a carton. Ship each piece/carton as a separate item. Your chances of getting all of the parts to their destination without damage is greatly increased.
My $.02
Jon
No offense to the OP, but the description of 50# of headers zip-tied to 2 nailed together pallets scared me as a shipper. Either ship them in large cartons (which you can cut down from even larger ones), or even ship them loose with padding taped on. Put the H-pipe in a carton. Ship each piece/carton as a separate item. Your chances of getting all of the parts to their destination without damage is greatly increased.
My $.02
Jon
i've shipped numerous things through DHL only have had a problem once.. i shipped 4 rim's..only 3 made it.. lol.. They paid me my claim and off i went.. i've lost a converter through the USPS... I haven't had any problems' w/ UPS, or fed ex.. other than they're high cost's....