Redneck Z

iTrader: (3)

I'm installing a monster stage 3 right now, and when I went to put the clutch disk on I noticed a hairline crack that goes all the way through one of the pucks. Is this going to be a problem? Would it be safe to put in, or should I call monster and have them send me a new one. I would like to get my car going tonight, but if it isn't wise I'll wait. Any thoughts?

hivoltagedriver

iTrader: (1)

I would wait and call Steve, just to be sure. They will make it right with a quickness if they think it needs to be replaced.

Redneck Z

iTrader: (3)

bongva

iTrader: (7)

Oh wow! I totally forgot to check mine! Just got my car running two nights ago with the same clutch.

Chris05ssTruck

iTrader: (9)

Send him a E-mail; fastest way!

hivoltagedriver

iTrader: (1)

Wrong. He gets so many emails it's rediculous. CALL HIM!
817-750-2000

SWeiser31

iTrader: (9)

Yeah, call him. He'll make it right.

Chris05ssTruck

iTrader: (9)

Hmmm....never had a problem. Always has e-mailed me back within an hour tops. But anyhow.....you get a hold of him?

Redneck Z

iTrader: (3)

Ok, it isn't going in. Thanks for the responses guys. My worry is that this is a production issue and that if I were to put it in, the rest of the pucks may have a short life. I don't wanna take that chance. I have emailed Tick as well as Steve at Monster and are awaiting their response. I just don't feel comfortable using the disk with a crack like that in it. I know there was a rush to catch up with all the back orders, and have to wonder if this one just got by them. I have heard so much good feedback on this clutch that I just can't wait to get this figured out and installed.

IWGF

iTrader: (6)

Steve will make it right man. I'm a lifetime Monster customer after dealing with him. Super great guy!

Matt@SNLPerformance

iTrader: (1)

Looks like some shipping damage. We got your email and will be responding to it today.

Martin HD-28

iTrader: (16)

Hmm, interesting....Please keep us informed of the outcome....

Redneck Z

iTrader: (3)

Shipping damage was something I had thought about, the only thing is that the box it came in was not damaged, and the disk doesn't look like it was dropped or anything. I was actually very impressed by the boxed packages it came in. Hmmmm...It's hard to tell by looking at it. Anyway's, thanks for the quick response and I look forward to hearing from you.

Redneck Z

iTrader: (3)

I just spoke to Matt at Monster and they are shipping out a new one out asap. Like everyone else has said, Monster has excellent customer service and they stand behind their products! Thanks again Matt.

IWGF

iTrader: (6)

Sweet man. You'll love your new clutch. Mine is great... Caused me to buy a 9" though, it grabs so damn good!

cam

iTrader: (9)

Shipping damage? Looks a lot more like over zealous rivet damage to me. I'd guess either the puck wasn't lined up right when the installer put the second rivet in or it was squeezed a bit too tight and *pop* goes the weasel... er monster...

bongva

iTrader: (7)

man, this thread got me worried now. i totally forgot to check mine... hopefully all is ok for me.

cam

iTrader: (9)

I wouldnt worry about it at all. Not in the least.

By the looks of it this is a one off incident that happens sometimes and based on what most users experience seems to be with these clutches I'd say manufacturer defects are minimal. They are present in everything we buy though so it never hurts to double and TRIPLE check everything you wrench on your ride but dont lose any sleep over it just because this guy found a blip.

Redneck Z

iTrader: (3)

+1