The bubble problem is Malicious.
My car is a 00 bought it new in December of 1999.
I did not notice any bubbles untill 2005 when it sat out in the sun all day.
I had good luck with my dealer 100.00 deductable no more bubbles.
Wish you guys good luck.

 

A friend of mine took his 2002 Tom Henry (GMMG car) camaro to the local dealer here in N.Ga. and got it fixed no problems no cost but, the car only has 3000 miles on it. I have two 2002 ss camaros 1 hardtop and 1 t-top car. The hard top car has bubbles in the center of the top that have already come through, it has 39000 miles on it and the t-top car has small waves around the edges of the top with only 17000 miles. I plan on taking the hard top next week and see what happens, I think I only have until the end of dec. to get both fix because of the rust through warranty. I should'nt have any problems, my friend will tag along just to refresh thier memory.

 

I've been talking with GM and the local dealership since september about the roof repair and have been denied multiple times from both the dealership and the GM 800 number. I recently took the copy of marcello93's reciept to the dealership and they once again denied me stating that my 02 with 45K was out of warranty but marcello's had 68k on an 02???

So I called the GM 800 number to get the number for the legal dept. so I can file a small claims suit against them and I was told that there is no legal number that they can provide but they gave me the p.o. box # in Detroit for GM and was told that I better hope that someone responds???

Now i know what I'm going to do but just for curiousity what would you guys do???

 

You better hope that someone responds? If you file in small claims you will have a court date set and if they don't show up you win. Not really sure what they are talking about.

Have you tried calling better business and filing a claim? They usually will respond to a claim from the BBB.

Look here for help with small claims: http://www.autosafety.org/article.php?did=562&scid=99

I am having a factory rep brought out right now for so he can look at my car and decide whether or not to authorize the repair. Did you ask the dealer or GM to bring out the factory rep? If not, you should since all the decisions have to go through him anyways.

If the factory rep tells me no or is only willing to pay a certain percentage I'm going to tell them "see you in court". They are making it hard on people because they know most people will give up. Keep fighting.

 

I'd take it to a body shop and have it fixed. It's out of warranty.

 

Dealers or people who work for them shouldn't post in this thread, so why dont you

 

Good luck with your lawsuit.

 

Why would you come in here and say something like that to someone, when people have been getting it fixed for free, at mileages of up to 80,000 miles that I have seen, for an obvious factory defect? Since you have nothing useful to say, why even post in here?

 

I did the same through GM and the BBB and I to did not get mine fixed, I was out of warranty by a year and still only had about 20,000 on the clock. I decieded to not buy anymore GM vehicles.....

 

Some get lucky. Gm does not have to fix this if your cars out of warranty, plain and simple. I'm sure they offered you an extended warranty or paint protection, they sure tried to cram it down my throat. Cars have all kinds of defects.

 

They fixed some cars because they recognized there is a problem. Why else would they repair some that are out of warranty? Its called setting a precedent and if they fixed one persons car for free then everybody that wants theirs repaired should be offered the same. Its called fair business practices. Not to mention this was a latent defect that was a problem when the car was purchased, but did not show itself until it was out of warranty. It should be covered under GM's 6yr 100,000 mile paint protection warranty.

 

It's not really a 6 year paint protection warranty but a corrosion/rust thru warranty. Alot of cars on here are prolly out of that as well. You have alot of good points there but it's still out of warranty. I've spent soo much money on this car for mods and other stuff I'd just pay it myself but good luck.

 

I did file with consumer affairs and BBB and no help there. I have also told the service manager of the dealership that I wanted to have a phone conference or face to face meeting with the district manager and once again they said that was not possible b/c district managers do not meet with customers.

I say what a load of ****. I know that warranty work sucks and you don't get paid what you should for it b/c I've done it myself and work in the automotive field for a living but guess what it still needs to be done! Why come out with a TSB if you don't want to deal with the problem.

I know it's not a recall but if you admit that you used an incorrect chemical or part in the manufacturing process you should be held liable for the repairs needed to repair the vehicle regardless of status of warranty. It's one thing to offer a warranty on a vehcile so that if it develops a defect(i.e. leaking crank seal, faulty 02 snsr, slipping trans) then that should be covered by the warranty but a defect in manufacturing that is common in a large number of vehicles... FIX IT.

But like I said before this is the American way, pass the buck and don't take responsibility for your errors or mistakes!

 

do you even have this problem?

 

Man seems like it's all up to the dealer.
My dealer was aware of the problem and fixed it with no problem.
They way the manager put it to me is that he has refused some cars because the cars looked like they have been through hell and was not maintained very well.

 

Any form of bubbling in a metallic material is a sign of corrosion. I deal with this stuff every day, and have gone to schools for this. I have made progress with dealerships and am awaiting approvial with yet again another dealership.

 

I have seen some of the roof panels that have beend removed and some of them actually ave holes where the glue hase eaten through the panel. I would call that a type of corrosion which should be covered under the 6 yr. warranty.

I understand that it's GM's job to try and get of of these situations with them in the clear and leave the customer shafted but when you have a large scale issue with proof/reciepts that others have had repairs performed at no cost on what leg in court does GM have to stand on realistically?

 

Oreo, that is just madness. I was told by GM on Wednesday that the factory rep may even choose to come to my house . It just depends on where you live.

And to that other guy, this glue is eating through my paint. When its warm out, the glue will seep out of the roof and streak across my paint when I'm driving fast. It should be covered under the rust through / corrosion warranty.

 

Well then I apparently live in an area where GM reps don't give a flying F, which seems to be most everywhere.

 

I mentioned earlier in the thread that it seems like people have more trouble on the east coast, but one of the guys in this thread got his repaired in Florida, so IDW