Autotap users help please...
11-09-2008, 02:21 PM
#1
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Autotap users help please... I just got an AT1 enhanced, however it is the serial version and I don't have any serial ports on my laptops, so I got a USB to Serial adapter. I suppose that may be the source of my problem, but i'm open to your suggestions.
The software will connect, but it always asks for the VIN number...once I put in the VIN, it says "retrieving applicable parameters"...the progress indicator blinks for about a minute or so, then it gives me the "connected" main screen. Then I select "tables" and "setup" to import parameters...here's where the problem is...the only listed parameter is "clock". I tried this on three vehicles, a 2006 Silverado, a 2004 GP, and a 2006 G6, and I get the same thing each time. The G6 even has a check engine light on, so I know there's at least one DTC in the system, but when I click "retrieve DTCs", it shows that there are none.
What's the deal here?
The software will connect, but it always asks for the VIN number...once I put in the VIN, it says "retrieving applicable parameters"...the progress indicator blinks for about a minute or so, then it gives me the "connected" main screen. Then I select "tables" and "setup" to import parameters...here's where the problem is...the only listed parameter is "clock". I tried this on three vehicles, a 2006 Silverado, a 2004 GP, and a 2006 G6, and I get the same thing each time. The G6 even has a check engine light on, so I know there's at least one DTC in the system, but when I click "retrieve DTCs", it shows that there are none.
What's the deal here?
11-09-2008, 02:41 PM
#2
I'll try to answer the first part.
Assuming you are connected but have a blank screen:
Select Display - Add table. You should now have a blank table.
On the bottom of the Table, select Add. You should now have a listing of all your parameters, broken into groups.
I will attempt to attach one of my config files that you should be able to load. It will have a table, some gauges, and a chart.
Rename it from a .doc extension to an .atc extension and you should be able to load it into Autotap. You don't need to be connected to load it.
Assuming you are connected but have a blank screen:
Select Display - Add table. You should now have a blank table.
On the bottom of the Table, select Add. You should now have a listing of all your parameters, broken into groups.
I will attempt to attach one of my config files that you should be able to load. It will have a table, some gauges, and a chart.
Rename it from a .doc extension to an .atc extension and you should be able to load it into Autotap. You don't need to be connected to load it.
Last edited by koolaid_kid; 08-20-2009 at 01:17 AM.
11-09-2008, 09:04 PM
#3
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I'll try to answer the first part.
Assuming you are connected but have a blank screen:
Select Display - Add table. You should now have a blank table.
On the bottom of the Table, select Add. You should now have a listing of all your parameters, broken into groups.
I will attempt to attach one of my config files that you should be able to load. It will have a table, some gauges, and a chart.
Rename it from a .doc extension to an .atc extension and you should be able to load it into Autotap. You don't need to be connected to load it.
Assuming you are connected but have a blank screen:
Select Display - Add table. You should now have a blank table.
On the bottom of the Table, select Add. You should now have a listing of all your parameters, broken into groups.
I will attempt to attach one of my config files that you should be able to load. It will have a table, some gauges, and a chart.
Rename it from a .doc extension to an .atc extension and you should be able to load it into Autotap. You don't need to be connected to load it.
WTF?!?!?
I can now load your config file in playback mode though. Looks great, wish it would work though.
11-09-2008, 09:34 PM
#4
Good point, I forgot that part. You absolutely must load the latest version (3.10), which they have been calliing "Beta" for years now.
Is your COM port in Autotap the same as the COM port assigned to the USB to serial adapter? You'll need to go into the Device Manager and check.
Is your COM port in Autotap the same as the COM port assigned to the USB to serial adapter? You'll need to go into the Device Manager and check.
11-10-2008, 07:03 AM
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Good point, I forgot that part. You absolutely must load the latest version (3.10), which they have been calliing "Beta" for years now.
Is your COM port in Autotap the same as the COM port assigned to the USB to serial adapter? You'll need to go into the Device Manager and check.
Is your COM port in Autotap the same as the COM port assigned to the USB to serial adapter? You'll need to go into the Device Manager and check.
