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Standalone datalogging issue, HPTuners

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Old 09-22-2019 | 11:40 AM
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Question Standalone datalogging issue, HPTuners

I use my standalone datalogging function mainly for dragstrip run recording, and sometimes just as a basic check-up datalog of my daily driver.

Never an issue, ever.

I had to license a friend's truck about a week ago, and at that time, also updated to latest full version 4.4.4, as instructed.
Zero problems datalogging, licensing, or tuning that vehicle...

I also near the same time, converted to flex fuel (with a sensor), and did a double OS swap (back to stock, from SD 3 bar, then to flex fuel SD 2 bar), on the car in question, to allow me to have a Flex Fuel tune and it's options.

All of the Flex Fuel options work fine, no problem reflashing, no problem reading the tune...just cannot do a datalog unless connected to laptop. Coincidence or not, I cannot do any standalone datalogging at all, on this car.

If you press the RECORD button, you get the normal couple second delay, then the red RECORD LIGHT comes on...
Light stays on (as it would if recording) for about 3 minutes or so, then I get a red blinking ERROR light.
I can do this multiple times with no luck getting any actual datalogs recorded.

If I datalog through my laptop, it works as it should, but can't have an open laptop sitting on the seat, at the dragstrip.

I have tried reloading the latest software,
Tried REPAIR function on latest download,
and have even tried datalogging with the latest BETA version..

I have done WRITE CONFIG on the dongle probably 25 times, while connected to car, with key on, and all cables connected, hoping I simply had a brain fart...multiple times, lol

No luck

I just did a WRITE CONFIG to my daily driver truck, and had no problem doing a 10 minute driving datalog....so it doesn't appear to be a dongle issue...

Any advice, ideas, or suggestions?
Old 09-29-2019 | 04:44 PM
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My suggestion is to write the very bare minimum config file to the box. I know when my friend had this issue, hpt told him he was recording too much data. If that works, work your way up from there. If not, send hpt a support ticket and of course include everything they want, a copy of the tune, and all that other crap they ask for.
Old 10-02-2019 | 08:10 AM
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Originally Posted by rpturbo
My suggestion is to write the very bare minimum config file to the box. I know when my friend had this issue, hpt told him he was recording too much data. If that works, work your way up from there. If not, send hpt a support ticket and of course include everything they want, a copy of the tune, and all that other crap they ask for.
Thanks for the head's up.

I made a new channels list with just the bare minimum, and it works again.

It seems every time that I do an "update" from HPT....I lose yet another piece of HPTuners capability, and I recently found out that I am FAR from the only one...It's all over FB...
Old 10-02-2019 | 05:33 PM
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yeah, stop updating unless you need new car compatibility.
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