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Old 12-30-2005, 09:56 PM
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Default HPTuners parts

I just received HPTuners as a christmas gift. I got exactly what I asked for, but I don't know if HPT shipped me the correct parts. I've got a cable with serial ends and the "lock box" is labeled "VCM Suite v1.0". However, the CD is labeled "Ver. 2.0.17". Shouldn't I have received version 2 with a USB cable instead of serial?

I can't get ahold of HPTuners right now. I'm assuming they're out for the holidays or just so backed up, it's hard to respond. Anyway, any help would be appreciated.
Old 12-30-2005, 10:07 PM
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the 2.0 USB hardware is not shiping yet to my knowledge, that is what I would have expected to receive, the new 2.0 software with the 1.x serial hardware.


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Old 12-30-2005, 10:11 PM
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Originally Posted by slow
the 2.0 USB hardware is not shiping yet to my knowledge, that is what I would have expected to receive, the new 2.0 software with the 1.x serial hardware.


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Old 12-30-2005, 10:17 PM
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Originally Posted by BigE
I just received HPTuners as a christmas gift. I got exactly what I asked for, but I don't know if HPT shipped me the correct parts. I've got a cable with serial ends and the "lock box" is labeled "VCM Suite v1.0". However, the CD is labeled "Ver. 2.0.17". Shouldn't I have received version 2 with a USB cable instead of serial?

I can't get ahold of HPTuners right now. I'm assuming they're out for the holidays or just so backed up, it's hard to respond. Anyway, any help would be appreciated.
Yup, you're good to go. Plug it in and start playing. Actually, you're better off than most of us; you've got ver. 2.0.17 on disc, most of us had to d/load it from their website.
Old 12-30-2005, 10:23 PM
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Nice gift, btw.
Old 12-30-2005, 10:27 PM
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There are many of us waiting for the new EI0 interface. It is in the testing phases right now. I was told about a week ago it will be available soon. Cant wait.
Old 12-30-2005, 10:40 PM
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Also a Christmas gift for me! I ordered it on Monday night...can't wait to get to it!!
-ace
Old 12-31-2005, 01:08 AM
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Yea, it is kinda confusing.. but our hardware has a version # that is on a seperate system than our software version #'s..

For example, both our software versions 1.x and 2.x work on all of our hardware versions 1.x

- Keith, HP Tuners
Old 12-31-2005, 02:16 PM
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Thanks all!

Keith, I sent an email a few days ago to make sure I got the vehicle types that I asked for. Will you guys be back in the office after Jan 2? No rush, just getting all my ducks in a row to start playing. Thanks!
Old 12-31-2005, 02:26 PM
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Resend the e-mail to sales and I'll check it out.

We work 24/7.
Old 12-31-2005, 03:41 PM
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Email sent. Thanks, Keith!




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