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Old Dec 30, 2005 | 09:56 PM
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Default HPTuners parts

I just received HPTuners as a christmas gift. I got exactly what I asked for, but I don't know if HPT shipped me the correct parts. I've got a cable with serial ends and the "lock box" is labeled "VCM Suite v1.0". However, the CD is labeled "Ver. 2.0.17". Shouldn't I have received version 2 with a USB cable instead of serial?

I can't get ahold of HPTuners right now. I'm assuming they're out for the holidays or just so backed up, it's hard to respond. Anyway, any help would be appreciated.
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Old Dec 30, 2005 | 10:07 PM
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the 2.0 USB hardware is not shiping yet to my knowledge, that is what I would have expected to receive, the new 2.0 software with the 1.x serial hardware.


Ryan
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Old Dec 30, 2005 | 10:11 PM
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Originally Posted by slow
the 2.0 USB hardware is not shiping yet to my knowledge, that is what I would have expected to receive, the new 2.0 software with the 1.x serial hardware.


Ryan
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Old Dec 30, 2005 | 10:17 PM
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Originally Posted by BigE
I just received HPTuners as a christmas gift. I got exactly what I asked for, but I don't know if HPT shipped me the correct parts. I've got a cable with serial ends and the "lock box" is labeled "VCM Suite v1.0". However, the CD is labeled "Ver. 2.0.17". Shouldn't I have received version 2 with a USB cable instead of serial?

I can't get ahold of HPTuners right now. I'm assuming they're out for the holidays or just so backed up, it's hard to respond. Anyway, any help would be appreciated.
Yup, you're good to go. Plug it in and start playing. Actually, you're better off than most of us; you've got ver. 2.0.17 on disc, most of us had to d/load it from their website.
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Old Dec 30, 2005 | 10:23 PM
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Nice gift, btw.
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Old Dec 30, 2005 | 10:27 PM
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There are many of us waiting for the new EI0 interface. It is in the testing phases right now. I was told about a week ago it will be available soon. Cant wait.
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Old Dec 30, 2005 | 10:40 PM
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Also a Christmas gift for me! I ordered it on Monday night...can't wait to get to it!!
-ace
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Old Dec 31, 2005 | 01:08 AM
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Yea, it is kinda confusing.. but our hardware has a version # that is on a seperate system than our software version #'s..

For example, both our software versions 1.x and 2.x work on all of our hardware versions 1.x

- Keith, HP Tuners
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Old Dec 31, 2005 | 02:16 PM
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Thanks all!

Keith, I sent an email a few days ago to make sure I got the vehicle types that I asked for. Will you guys be back in the office after Jan 2? No rush, just getting all my ducks in a row to start playing. Thanks!
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Old Dec 31, 2005 | 02:26 PM
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Resend the e-mail to sales and I'll check it out.

We work 24/7.
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Old Dec 31, 2005 | 03:41 PM
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Email sent. Thanks, Keith!
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