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Old Apr 6, 2006 | 02:46 PM
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Default HPT USB Problem:

No response from HPT so I'll try here - just received our upgraded MPVI USB and when we connected to a vehicle we get, "Error: Interface Not Found". In researching the forums it appears that if you are not using Windows XP you have to reload some different downloaded USB drivers, we are using Windows 98. Where do we find those drivers, looked all over their website, connot find?

Thanks
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Old Apr 6, 2006 | 02:51 PM
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Originally Posted by dynocar
No response from HPT so I'll try here - just received our upgraded MPVI USB and when we connected to a vehicle we get, "Error: Interface Not Found". In researching the forums it appears that if you are not using Windows XP you have to reload some different downloaded USB drivers, we are using Windows 98. Where do we find those drivers, looked all over their website, connot find?

Thanks
I've got the link to the download on my home computer...if you can wait about 45 mins I'll get it for you...hopefully someone will help you out before then though.
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Old Apr 6, 2006 | 02:51 PM
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have you e-mailed support at hptuners dot com?
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Old Apr 6, 2006 | 02:59 PM
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Originally Posted by Magnus
have you e-mailed support at hptuners dot com?
Hrs ago, and the VCM support forum on their website.
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Old Apr 6, 2006 | 03:03 PM
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If it was only hours ago support hasn't gone through their pending e-mails yet. They will shortly.
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