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Problem with seller-etiquette?

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Old Sep 26, 2010 | 05:37 AM
  #1  
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Default Problem with seller-etiquette?

I recently purchased a cd changer from a poster on here. The changer arrived with a screw hole stripped and loose parts inside and would not work.

I politely pm'd the guy and let him know the problem, which he claimed was from my son running a screw into the changer which was false.

I took it to a shop as I said I would (seller said that would be fair) and they could not tell where the loose pieces would need to go, nor the price to fix it.

I notified seller and shipped unit back to him, and he now tells me that if it arrived with loose parts I should have taken it up with the shipper, not him and he has refused the pkg and is done with the deal.

WTH? If I get parts from summit or crutchfield with loose parts I send them back to them, not the shipper. What are my options here? I notified paypal, which he then claimed my son damaged the unit and it was fine when he shipped it. It could have been, but it arrived to me with loose parts. SO???
Old Sep 26, 2010 | 12:50 PM
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If you paid with a CC, call your company and have them reverse the charge. The only thing you can do on the site is to leave him a negative feedback.
Old Sep 26, 2010 | 01:42 PM
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Originally Posted by bamalt1
If you paid with a CC, call your company and have them reverse the charge. The only thing you can do on the site is to leave him a negative feedback.
I used paypal, and interesting enough all he had to do was say he disagreed and they did NOT refund my $. So much for protection from them.

How would I go about including info from the transaction, post and his replies on the bad seller part of the classifieds?
Old Sep 26, 2010 | 05:57 PM
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Click the blue number by his name to leave a feedback rating. Also if you go to the parts classifieds, there is a negative trader feedback section to post a thread and make others aware of the seller.
Old Oct 3, 2010 | 04:41 PM
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Call your credit card company and reverse the charge. If your paypal is hooked up to a checking account then call your bank to dispute the charge.
Old Oct 4, 2010 | 04:28 AM
  #6  
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This belongs in the Negative Trader Feedback section.




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