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Old Oct 13, 2021 | 03:19 AM
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Default issue posting pictures to threads

Trying to upload pictures from my phone to a few new threads and they will not post. It allows me to choose them but never will allow me to add them to the thread

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Old Oct 13, 2021 | 08:04 AM
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Originally Posted by tech@WS6store
Trying to upload pictures from my phone to a few new threads and they will not post. It allows me to choose them but never will allow me to add them to the thread
In order to assist, we will need to know more details. Please provide us with some basics to start:
1) Desktop (full) or Mobile theme?
2) Browser?
3) Browser version?
4) Extensions installed in browser?

At what point does the operation fail? You say you can select them but it not add them. When you select the pictures you should get the Upload dialog box that shows the pictures (thumbnails) and the Upload button in the upper-right corner. We need to know what part of this you're reporting your issue.
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Old Oct 14, 2021 | 02:18 AM
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Firefox Mobile app
Mobile site
Mobile browser

Info
93.1.0 (Build #2015836707) AC: 93.0.11, 701ac90be7 GV: 93.0-20210927210923 AS: 82.1.0



When I get the picture screen, even if choose the picture i want from my phone it doesn't start the upload screen or dialog. In fact the upload button doesnt turn on so to speak.
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Old Oct 14, 2021 | 08:04 AM
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How does the issue compare to Chrome browser?

Originally Posted by tech@WS6store
Firefox Mobile app
Mobile site
Mobile browser

Info
93.1.0 (Build #2015836707) AC: 93.0.11, 701ac90be7 GV: 93.0-20210927210923 AS: 82.1.0



When I get the picture screen, even if choose the picture i want from my phone it doesn't start the upload screen or dialog. In fact the upload button doesnt turn on so to speak.
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Old Oct 14, 2021 | 11:53 AM
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I only use one browser on my phone. Firefox. Its been a while since ive posted pictures on here but i did have issues in the past the same way.
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Old Oct 14, 2021 | 02:47 PM
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Originally Posted by tech@WS6store
I only use one browser on my phone. Firefox. Its been a while since ive posted pictures on here but i did have issues in the past the same way.
I'm not seeing the issue in either browser so that's why I'm thinking this may be an issue with Firefox or your specific settings. Trying Chrome is a better option than you resetting Firefox.
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Old Dec 3, 2021 | 06:53 PM
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I am still having an issue nearly 2 months later.
Not sure what the issue still is?
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Old Dec 4, 2021 | 12:50 AM
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Originally Posted by tech@WS6store
I am still having an issue nearly 2 months later.
Not sure what the issue still is?
This is not a known issue, and certainly would have gotten a lot of feedback from others if it had been a common issue for the last 2 months, so that continues to support it's something specific to your environment. We last left off with suggesting trying a different browser.
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