Ready to burn this car to the ground
I hate businesses like this. I hate it when you pay for an oil change and they jack up the price because they "performed a xxx point inspection" and you know deep inside they didn't look at your car for a second. Really they give less than two *****.
So many times I've brought my G8 into the dealer and they told me to buzz off or didn't look into the issue much but kept my car for hours and hours while I waited. So many times stuff like paying for 4 wheel alignment and they only give you two wheel. Glad there are people like Tainted that care enough to make their ordeals public so we know which guys to avoid.
Waiting is part of the game when getting serviced, anywhere. The fact that you have an 8:00 appointment doesn't mean they start on your car at 8, it means they check you in at 8. Which one of the cars already being worked on should they kick out so you won't be inconvenienced?
If you're being charged for 4 wheel and getting 2 wheel, that's just plain theft. You need a new dealer.
Also, we really dont *want* another car. We bought a G8 because we liked it. I just hate we got a shitty one. In reality, we are probably going to keep the car because regardless we have a 100k warranty on the powertrain so we are covered. But we will see how things continue to play out, and what breanna with GM has to say.
A "good" dealer/service department will ask if you are waiting or dropping off when scheduling your service. This is especially important for come-backs. Unless there is some sort of emergency in the shop, 10:00 means 10:00. Tech's should be working on "drops" until a "waiter" arrives. That doesn't mean to stop working on a drop at the scheduled waiter time; rather, the tech keeps working on the drop until the waiter shows up. If a waiter is late, then it's best to reschedule unless there are no other waiter appointments scheduled.
"Under promise - Over deliver"
https://ls1tech.com/forums/15977674-post40.html
https://ls1tech.com/forums/15977674-post40.html
The Best V8 Stories One Small Block at Time
I get the feeling you might be, or have been, a writer yourself since you know a good deal about the process. A dealer in Pitt might be a bit different than one in rural WV?
To illustrate, look here:
https://ls1tech.com/forums/pontiac-g...er-system.html
What I have described in the preceding posts were exactly how things worked in our facility. It has almost become a curse, however, because I have such high standards -- I saw success and satisfaction every day, and I know what service professionals are capable of.
Yes, metro areas are certainly different than rural areas, but treating people courteously, promptly, and ethically transcends boarders. When I see stuff like Tainted is experiencing, I always feel as though things could be helped (and perhaps avoided) if everyone just did "the right thing."
Last edited by demonspeed; Feb 22, 2012 at 08:46 PM.
Problems still:
The slight pull or drift, which we will just buy some tires here soon and hopefully that will end it
The exhaust, we'll see how it goes on this one
Not yet a 'problem' per say but since driving the other car, should our tranny have a nice smooth flow like it did? Or is the firm shift in ours a good thing? Under more throttle id say the firmness would be good, but what about normal driving conditions?
Fwiw when I said pcm I did in general mean both computers tcm and pcm. We had that checked when we had the noise and vibration and was afraid it could be the tranny. Thankfully that tech said it was all good from what he could tell.








