Ordered Kooks TDs Waited 4 months and they are now here!
08-31-2016, 08:55 PM
#21
The place I ordered the exhaust from won't give me the order number. Kooks can't find their order without the order number. I explained to Kooks that the place wont give me the number. Kooks did a little looking around and said what I ordered (Dual exhaust for a 4th gen no cats quad tips) is on the production line now but they can't tell me if it is my order or not without the order number. So if the ones being made right now are not mine that it will then be mid October.
I just find it odd that they would wait 2 months to make any item that has already been ordered.. I get it if the order comes in then they might have to wait a little while to get it in production but to have it and they are running that same item and they just hold off on it is just backwards.
I just find it odd that they would wait 2 months to make any item that has already been ordered.. I get it if the order comes in then they might have to wait a little while to get it in production but to have it and they are running that same item and they just hold off on it is just backwards.
Whomever you bought from though should of received that information when they put the order in however and notified you immediately. Something like this would perhaps be a good thing to put in the buy/seller feedback section as I find a lot of these companies start jumping through hoops as soon as bad press finds its way on large forums full of potential customers.
09-23-2016, 10:30 AM
#23
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Update:
Well a few more weeks have passed and more emails of promised ship dates have passed. At this point I feel more lied to than anything. Last email said they were being finished up and would be shipping this week. I guess there is still hope as it's Friday morning; lets just say I'm not holding my breath.
Well a few more weeks have passed and more emails of promised ship dates have passed. At this point I feel more lied to than anything. Last email said they were being finished up and would be shipping this week. I guess there is still hope as it's Friday morning; lets just say I'm not holding my breath.
09-23-2016, 11:45 AM
#24
Update:
Well a few more weeks have passed and more emails of promised ship dates have passed. At this point I feel more lied to than anything. Last email said they were being finished up and would be shipping this week. I guess there is still hope as it's Friday morning; lets just say I'm not holding my breath.
Well a few more weeks have passed and more emails of promised ship dates have passed. At this point I feel more lied to than anything. Last email said they were being finished up and would be shipping this week. I guess there is still hope as it's Friday morning; lets just say I'm not holding my breath.
09-23-2016, 01:02 PM
#25
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Also I'm not talking to some parts seller behind the counter; I'm talking to the owner of the company and he keeps giving me the same BS.
09-23-2016, 01:06 PM
#26
Here is what is really bothering me. Either Kooks has been lying to me or the place I placed the order with. Kooks makes it seem very easy to find out where my order is IF I have the order number from the company that placed order. While the company I ordered through seems to have no idea when it will ship.
Also I'm not talking to some parts seller behind the counter; I'm talking to the owner of the company and he keeps giving me the same BS.
Also I'm not talking to some parts seller behind the counter; I'm talking to the owner of the company and he keeps giving me the same BS.
Last edited by munciegoat; 09-23-2016 at 01:17 PM.
09-25-2016, 11:06 AM
#30
I have to imagine its an issue with Kooks and not the particular vendor but who knows. Dealt with Marylandspeed on several occasions and it was easy and they beat everyone's prices by a lot. As frustrating as it is, unless you haven't been able to drive the car because of the wait, it'll be well worth waiting.
09-26-2016, 02:29 PM
#31
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I have to imagine its an issue with Kooks and not the particular vendor but who knows. Dealt with Marylandspeed on several occasions and it was easy and they beat everyone's prices by a lot. As frustrating as it is, unless you haven't been able to drive the car because of the wait, it'll be well worth waiting.
I have since (this past weekend) fab'd up an exhaust to get me on the road again for now. Y-pipe into a bullet muffler with a dump. Very loud and lots of drone, but it works.
09-26-2016, 03:17 PM
#32
^^^^^^^It's fng ridiculous that you had to do that. Waiting months for something is ridiculous. Especially when it's that expensive. I understand not wanting to just call out a vendor but I don't think there is any issue with starting a thread that says "Waiting X months, Y vendor won't help resolve" if that's the case. Let them chime in and explain.
Lol, I think you need to edit your sig for a while OP.
Lol, I think you need to edit your sig for a while OP.
09-27-2016, 01:19 PM
#33
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^^^^^^^It's fng ridiculous that you had to do that. Waiting months for something is ridiculous. Especially when it's that expensive. I understand not wanting to just call out a vendor but I don't think there is any issue with starting a thread that says "Waiting X months, Y vendor won't help resolve" if that's the case. Let them chime in and explain.
Lol, I think you need to edit your sig for a while OP.
Lol, I think you need to edit your sig for a while OP.
I'm not one to try and start something on the internet. This thread was made because I was wondering the average wait time was. I've emailed and called both Kooks and the vendor. Kooks can't help without information that the vendor has and they can't believe it's taking this long. Vendor blames kooks so it's just a finger pointing thing at this point. I think it will be shipping soon and I have to say this vendor gets a great, great deal on the cost. I just wish it wasn't taking so long.
09-27-2016, 02:07 PM
#34
I would bet you the vendor only places orders when they can order a certain number of pieces to get a price break and doesn't want to tell you. I've ordered parts like this before and have no problem with it as long as I know ahead of time and am given a minimum wait time when they will order even if they don't have as many as they wanted. I got my ARH headers for my Silverado SS on a group buy and got one of the first sets ever made...had to wait but was very worth it. ARH wouldn't even design a set until they had 10 orders lined up.
09-27-2016, 02:42 PM
#35
Ya I added that to my sig the day I ordered it because I was excited that I would be getting it in two weeks.
I'm not one to try and start something on the internet. This thread was made because I was wondering the average wait time was. I've emailed and called both Kooks and the vendor. Kooks can't help without information that the vendor has and they can't believe it's taking this long. Vendor blames kooks so it's just a finger pointing thing at this point. I think it will be shipping soon and I have to say this vendor gets a great, great deal on the cost. I just wish it wasn't taking so long.
I'm not one to try and start something on the internet. This thread was made because I was wondering the average wait time was. I've emailed and called both Kooks and the vendor. Kooks can't help without information that the vendor has and they can't believe it's taking this long. Vendor blames kooks so it's just a finger pointing thing at this point. I think it will be shipping soon and I have to say this vendor gets a great, great deal on the cost. I just wish it wasn't taking so long.
09-29-2016, 09:23 AM
#37
I'm not saying you should start S, I'm just saying that it sounds like you are not being given a straight story and there is nothing wrong with asking for clarity.
Some good points being made here. I wonder what the yearly volume is on these kits. I'm sure that it's fairly low, but not dead at this point. You'd think that Kooks would carry some stock on this. I also have no idea how big or small Kooks is which can make a difference.
Some good points being made here. I wonder what the yearly volume is on these kits. I'm sure that it's fairly low, but not dead at this point. You'd think that Kooks would carry some stock on this. I also have no idea how big or small Kooks is which can make a difference.
09-29-2016, 09:01 PM
#39
I'm not saying you should start S, I'm just saying that it sounds like you are not being given a straight story and there is nothing wrong with asking for clarity.
Some good points being made here. I wonder what the yearly volume is on these kits. I'm sure that it's fairly low, but not dead at this point. You'd think that Kooks would carry some stock on this. I also have no idea how big or small Kooks is which can make a difference.
Some good points being made here. I wonder what the yearly volume is on these kits. I'm sure that it's fairly low, but not dead at this point. You'd think that Kooks would carry some stock on this. I also have no idea how big or small Kooks is which can make a difference.