PCM Diagnostics & Tuning HP Tuners | Holley | Diablo
Sponsored by:
Sponsored by:

Can't Load my mail order tune

Thread Tools
 
Search this Thread
 
Old 07-05-2010, 09:16 AM
  #1  
Staging Lane
Thread Starter
iTrader: (8)
 
Auto's Avatar
 
Join Date: Jan 2009
Location: DE
Posts: 62
Likes: 0
Received 1 Like on 1 Post
Default Can't Load my mail order tune

I tried to load my mail order tune for HP tuners but i keep getting this message. "Index was outside the bounds of the array." Has anyone had this problem. What should i do.
Old 07-05-2010, 09:21 AM
  #2  
11 Second Club
iTrader: (5)
 
KRAZY K 2000 TA's Avatar
 
Join Date: Mar 2003
Location: Stockton, NY
Posts: 805
Likes: 0
Received 1 Like on 1 Post

Default

it was done in the beta version
Old 07-05-2010, 09:31 AM
  #3  
Banned
iTrader: (10)
 
edcmat-l1's Avatar
 
Join Date: Jul 2006
Location: Va Beach
Posts: 4,782
Likes: 0
Received 4 Likes on 4 Posts
Default

Originally Posted by Auto
I tried to load my mail order tune for HP tuners but i keep getting this message. "Index was outside the bounds of the array." Has anyone had this problem. What should i do.
Email support@hptuners and request the 2.23 beta be attached to your customer page for download.
Old 07-06-2010, 11:49 AM
  #4  
TECH Fanatic
iTrader: (4)
 
Phil'sC5vette's Avatar
 
Join Date: Feb 2004
Location: Tampa
Posts: 1,074
Received 0 Likes on 0 Posts

Default

Yep sounds like you have 2.22 version, and your tuner had Beta 2.23

If you have a 2.22 tune, the Beta can read it, But if you have a beta tune, the 2.22 cant read it.

God only knows when the new release will happen. Beta has been out for two years.
Old 07-07-2010, 09:05 AM
  #5  
Staging Lane
Thread Starter
iTrader: (8)
 
Auto's Avatar
 
Join Date: Jan 2009
Location: DE
Posts: 62
Likes: 0
Received 1 Like on 1 Post
Default

Thanks i am emailing HP tuners right now.
Old 07-08-2010, 08:29 AM
  #6  
Staging Lane
Thread Starter
iTrader: (8)
 
Auto's Avatar
 
Join Date: Jan 2009
Location: DE
Posts: 62
Likes: 0
Received 1 Like on 1 Post
Default

I have ask HP tuners to for the Beta version and they put a link on my customer log in but i can not even get the link to prompt me to ask if i want to down load it. When i emailed HP tuners back they said it was a problem on my end. Does anyone have any idea's what to try to make it down load. Thanks
Old 07-08-2010, 09:08 AM
  #7  
FormerVendor
iTrader: (45)
 
Frost's Avatar
 
Join Date: Jul 2005
Location: Richmond VA
Posts: 5,913
Likes: 0
Received 2 Likes on 2 Posts
Default

try another browser... all 3 of the browsers on my laptop will get the file without issue.
Old 07-09-2010, 08:23 AM
  #8  
TECH Regular
iTrader: (17)
 
BLOWNBLUEZ06's Avatar
 
Join Date: Mar 2007
Location: Forney, Texas
Posts: 426
Received 2 Likes on 2 Posts

Default

Maybe you should try asking the tuner to rewrite it in 2.22.




All times are GMT -5. The time now is 03:44 PM.