Anyone here know Ryan MacEwen at MacEwen Motorsports?
01-19-2005, 10:39 PM
#22
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Originally Posted by 98'MidnightBlueBird'
alright.... BTW when did you order yours?
01-19-2005, 11:25 PM
#23
TECH Enthusiast
I dont like to bash sponsors, cause I know **** happens, but my expierience, I wont be dealing with MacEwan again.
The were having a sale once, about a year ago. I sent the link to a friend of mine and we both ordered gauges (seperatly but at the same time) He got his a week later....month passes, I dont see mine. I call and email....no response. Let a few more days go by, call again, finnaly get ahold of someone, explain my situation. For the next few weeks, get the good old run around, on how they are going out, then 'they did go out' then 'they will be going out....' Finnaly, almost 5 months after I ordered them, I get a call asking if I recieved them. I said no, the guy tells me they were auditing and taking inventory and had an extra set and noticed mine never went out. Never mind the fact that I told them that numerous times. Why they apparently didnt believe me, or bother to look into it, I don't know.
Don't get me wrong, it was a great product, unfortunatley left on my Z28 when I sold it. I would like another set, but as you can understand, am a little weary. As mentioned before, I dont like leaving negative feedback. In saying that, I'm not trying to say they are a bad company, and no one should do business. I can apprecaite a small company trying to tend to a large market and understand they get busy, but I'm just sharing my expiereince.
The were having a sale once, about a year ago. I sent the link to a friend of mine and we both ordered gauges (seperatly but at the same time) He got his a week later....month passes, I dont see mine. I call and email....no response. Let a few more days go by, call again, finnaly get ahold of someone, explain my situation. For the next few weeks, get the good old run around, on how they are going out, then 'they did go out' then 'they will be going out....' Finnaly, almost 5 months after I ordered them, I get a call asking if I recieved them. I said no, the guy tells me they were auditing and taking inventory and had an extra set and noticed mine never went out. Never mind the fact that I told them that numerous times. Why they apparently didnt believe me, or bother to look into it, I don't know.
Don't get me wrong, it was a great product, unfortunatley left on my Z28 when I sold it. I would like another set, but as you can understand, am a little weary. As mentioned before, I dont like leaving negative feedback. In saying that, I'm not trying to say they are a bad company, and no one should do business. I can apprecaite a small company trying to tend to a large market and understand they get busy, but I'm just sharing my expiereince.
01-20-2005, 08:45 AM
#27
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Please don't deal with this guy. I waited over 2 months, left 100's of messages and emails and never got a response. Filed a claim with my bank and received my overlays a few days later. THAT SHOULD TELL YOU SOMETHING! I don't like to bash either but hey if I knew this feedback at the time of purchase I would have taken my $ elsewhere. It is a poorly run business and customer service is non-apparent. Save yourself a headache and your money.
