Bad Blue WS6

iTrader: (41)

makes sense, thank you sir.

Wayne

ss1129

iTrader: (16)

If you try to close before addressing the customers needs and circumstances you are going to end up wasting your time.

Now introducing yourself and building report is one thing. But trying to sell of the bat is stupid, especially if you dont know the customers needs/wants for a vehicle.


Doing your best doesnt mean you always have to be pushy.

Sales2@Texas-speed

iTrader: (5)

There's a difference in being pushy and using the ABC's of sales (Always Be Closing). Start planting that seed for closing, answers questions and concerns they have of course, and be ready to be shut down and have your rebuttals ready. When the sale is the difference between your having food or not, you'll get over being shy about asking for the sale!

7998

iTrader: (1)

It's really not a bad job, and you can make good money without being pushy.
One of the most important things to know is "LISTEN" and "A.B.C". The best parts about the job is meeting new people, the money, and the ability to give your self a raise anytime you want. The worst part is the hours, every Saturday, Holidays. While your friends and family are eating hamburgers and drinking beer on Labor Day your test driving some stroke that live 300 miles away and is just visiting family and killing time.

Jakes Dad

Thank you sir:

About nine years ago - we had people standing at the vehicles they wanted to buy. We didn't have enough sales staff, F&I, clean up to assist all the folks that wanted to buy. I often walk into new car dealers. It's sort of a job. Knowing what others have to offer. And how they offer it. I never test drive. I look, I listen. Why, to become a better sales associate . The talking heads selling thier ideas to car dealers are talking heads............... When they sold things were different. I might not know how much air pressure is in a truck tire before looking. But I will ask qualifying questions. I will ask for the sale. I will provide free information. I will be polite. I'll have fun and I'll make money. You might not want my job. You might not like me. If I read that from anyone guess what I will do? Turn their stupid *** over to another sales associate in a polite way.

That's not the market today. Perhaps me owning my own business for almost 30 years taught me to be a sales associate, not an order taker. I don't own this place, I do play while I am at work. The auto business is down. Folks in the business are having problems. My job here is to have fun. Be willing to listen. Teach if I can. I don't lie to anyone. By not lying I never ever need to worry about much, do I?

Jakes Dad

demonspeed

iTrader: (7)

I was being facetious. Don't take the internet so seriously.

You also don't need to insert ridiculous crap in my quote.

Frosty

iTrader: (17)

That's the main reason I won't get into the business....I refuse to work every Saturday unless I could be out by 2 or something....I'm not burning a day of family time.

Jakes Dad

I'LL DO MY BEST TO END MY COMMENTS TOWARDS YOU. YOU CAN ASSIST BY NOT GIVING ME MUCH TO RESPOND TOO.

Jakes Dad

p.s. to the guy interested in working 9-5 no Saturdays or Sundays No Holidays. Family is first, second, and third.

That's a great idea. Perhaps since the government now runs the auto industry because the auto industry failed. Those working in the field of selling vehicles will work the same schedule as those governing the industry!!

Jakes Dad

PlanB

iTrader: (1)

I love hearing everyones ideas on how to sell and your doing it wrong, but "Jakes Dad" is right. I sold cars for a few years at a GM dealership and he's right. If your not always trying to sell, well the next place is. You need to build a report, and "get in bed" with your customer of course. However if all your doing is chit chatting and learning about them, your never going to sell them the car (you just become pals). You need your dealership to be the last place they look.

I was never a high pressure guy, but I would be damned if I was going to get my *** handed to me by the guys at the desk for not doing my job. But you can still sale and bat for the customer (it's not east).

A lot of people like to make offers on a car before filling out any paper work or even going inside. If a customer tells me, "Go ask your manager if he would take $xxx for this car right now." If I did that with out any paper work, my *** would be sent home.

Jakes Dad

A lot of people like to make offers on a car before filling out any paper work or even going inside. If a customer tells me, "Go ask your manager if he would take $xxx for this car right now." If I did that with out any paper work, my *** would be sent home.[/QUOTE]

It's easy to stop those people right in their tracks. Shake their hand congratulate them on buying the car. So, what you're saying is for XXX plus tax and title you'll write me a check today, right?

The only thing my manager does is confirm I show up on time. I collect your money for your new vehicle. He confirms that your signatures are in the correct spots.

I've previously told you I don't lie to customers This is a lie. But it's a lie because the customer thinks a manager is control of the sale. I have made myself the manager. I have become the King Pin. #1 the customer doesn't have cash. #2 the customer thinks they know the business. You're right the deal you need to take to your desk manager is a signed deal with money or approved credit. I've told them make the check out to me I'll give you the keys. If the *** clown can't buy the vehicle all you're doing is showing your manager that you've lost control. Or you never had control. Again the difference between a sales associate and a order taker. Get back into the business it's fun.

Jakes Dad

Bad Blue WS6

iTrader: (41)

lol, keep dreamin buddy.

sciff5

iTrader: (1)

Lawlz

Its not a lie, its bending the truth. My father made his living in sales and we add the tony factor (my dads name is tony and hes italian, arent stereotypes fun). Anyway the tony factor needs to be applied anytime he tells a story. Usually the factor is division. Like he used to run 6 miles a day really = 6/2 = more likely 3 but the point is he DID run although the specifics may be a bit of salesmenship.

Daryn

iTrader: (19)

i think i got it

Jakes Dad

We've had to lower the standards so much recently. This last poster might qualify!!

Try and find a person with a clean driving record, drug free, who has credit, who has a car to drive to work, who comes to work.

Then tell them you'll need to work 6 or 7 days a week. All day if you're interested in making much money. Introduce then to a few mini deals, then tell them the draw they receive needs to be paid back if you don't make enough sales.

This semi retired stuff isn't bad. The days of true commission auto sales associates might go away. A few years ago, 10, this city had the second largest number of GM employees in the world. It's funny that less than 1% of those folks have tried to sell the product they built. Many of them knew there were problems. But few were willing to give up their 35 to 50.00 per hr, job. Reminds me of parenting. FXXX I have no control over what my kids do.

Jakes Dad

Frosty

iTrader: (17)

You need credit to sell cars?

Jakes Dad

No, but an employer can and does look at credit. Everyone looks at credit these days. It's a fair or unfair way to judge a customer and or employee.

Jakes Dad

Frosty

iTrader: (17)

Oh I know that, I thought there was a specific reason why credit was looked at for a salesperson. I look at it this way, if someone is going to hire me because my credit isn't perfect(made some mistakes when I was younger) then F 'em, they weren't worth working for anyway, lol.

JUICED96Z

iTrader: (2)

I worked sales (not cars) for years. I learned the best thing you can do in sales is know as much as you possible can about the porduct you are selling and about the competition and their products. While you are doing that find out just how much le-way and authority you have with your company and what you are selling. Or know if the issues can be fixed before you talk to the customer.

If the car has scratches and you know the body shop can fix them and the manager gives you the ok then if the person asks about them then you can tell them that you can take care of it. This would be one less negative for the person to think about.

Knowing your product is the best thing you can do.