GM is horrible!!!!
#21
Dude sounds like a dealer problem, Something isnt right there. I think the dealer screwed you hard find out about your states lemon laws contact GM contact the managers of the Dealer and contact a lawyer for legal advice. I wouldnt write off gm for this, It really sounds like the dealer tried to pull a fast one on you!
#22
I have talked to the sales manager service manager all in person and gm is also working with the dealership on an investigation....my car has been at the dealership for almost two weeks already with nothing done yet...I'm pissed about lack of returned phone calls and no communication...and once again I am posting this for SUGGESTIONS OF WHAT TO DO AND WHAT MAY HAVE HAPPENED WITH MY CAR DAMM! and I have been talking to all these people for over a month...
#25
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I'm sorry about your terrible service with this dealership! My family and I stick to GM vehicles (with exception of my DD) because they have only given us good service and the cars have lasted forever. Every GM car my parents have owned (going back to the early 80's) has lasted 200,000+ miles. Thats a quality car if you ask me.
I'm looking into buying a used C5 or C6 here in about 4 years once I'm done with college... hopefully I won't have this BS of an issue with a dealership.
Like the one guy said though, BITCH about it with the managers in front of customers.. that will only lead to you getting things your way... just take it somewhere else for service after.. lol
#26
First and foremost... this is a DEALER problem NOT and GM problem. you can run the VIN and see what your interior came from the factory as. I work at GM in Lansing, MI and there isnt any way a car would come out of there with the wrong interior, that just doesnt happen. As far as your warranty goes, which warranty did you purchase? not all warranties cover interior and cosmetic things like that. If the panels were replaced it would have been by the dealer, i think the last thing GM needs is bad publicity for a dealers mistake. If your still not getting anywhere with the dealer you can always contact GM's PR dept. and go through them, that would definitely motivate the dealership. But posting garbage like this is doing nothing to help you and nothing to help a company that affects 10% of our nations workforce. Do some more research and let the forum know what comes of it. thanks. -adam
#28
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i work at a very high end caddy and hummer store in miami. - were next door to a chevy store. ... -------------someone else prob bough a vette.. and they wanted that interior....it happens all the time because joe blow does not like the color combo... its the Dealer that did it-- not GM... - u say this is ur 3rd vette... that means u like the product.. dont go bad mouthing the ******* most ganster *** car maker - ( bang for the buck wise) on the planet... bacause u had a horrible dealer experience--
just be patient, - there working on it.. ur in a rental...-- ( that there paying for.) .. believe me .. there trying to get you out of it.
just be patient, - there working on it.. ur in a rental...-- ( that there paying for.) .. believe me .. there trying to get you out of it.
#29
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i work at a very high end caddy and hummer store in miami. - were next door to a chevy store. ... -------------someone else prob bough a vette.. and they wanted that interior....it happens all the time because joe blow does not like the color combo... its the Dealer that did it-- not GM... - u say this is ur 3rd vette... that means u like the product.. dont go bad mouthing the ******* most ganster *** car maker - ( bang for the buck wise) on the planet... bacause u had a horrible dealer experience--
just be patient, - there working on it.. ur in a rental...-- ( that there paying for.) .. believe me .. there trying to get you out of it.
just be patient, - there working on it.. ur in a rental...-- ( that there paying for.) .. believe me .. there trying to get you out of it.
#30
Keep us updated, I've never been able to afford a new GM car, but I only buy GM. What others are saying is true, it's probably a dealer mistake and not a factory mistake. I don't feel happy with GM corporate at the moment either...letting Pontiac rot until it was so gangrenous it had to be lopped off, but hang in there.
#31
Welcome...
Redcorvette: That's crazy dude...I have yet to see my Dealership "screw" me out of warranty...I'm waiting for the day though!
Please keep us posted on their direction.
#32
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I have only bought one vehicle new in my life, 42 now. It was a Chevy Tahoe 2004 model. Piece of crap when I took it home, multiple trips back to crappy Westside Cheverolet here in Houston and they would not fix the issues, went up the ladder with GM and was basically told to go F yourself by the GM corporation. I will never buy a new GM product again. I did find a dealership here in town that fixed the problem and corrected the other issues and I still own this vehicvle with 100k miles on it but after my treatment by that dealership and corporate GM no I will nver buy new again and good luck with your issue sounds like the stealership screwed you and corporate don't care cause they done got your money.
#33
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exactly, the panels and some of the other interior are not the factory parts...i really wonder why in the hell that interior is in it in the first place.. the stock factory black would look way better anyways...The dealership acts like they dont know whats up with the car, but they do....they just dont wanna have to pay for it...dont get me wrong i love chevrolet cars, i just hate general motors at this point. If i wanted to deal with those kinda problems i would have bought a used model and saved 15k. Thats why i bought a new one so i didnt have to worry about any exterior or interior issues, i could get straight to engine mods with nothing else to worry about, quite heartbreaking...
I understand your frustration, but discrediting GM as a whole is a little arrogant. There are thousands of GM dealers nationwide that are independently owned and operated. This does not sound like a case that should pass any blame on the quality of crafstmanship that goes into these cars on GM's part. This sounds like an issue with a poorly operated dealership. If they don't come through for you on this, try to get in contact with someone at GM, and go to a different dealership next time.
#34
i work at a very high end caddy and hummer store in miami. - were next door to a chevy store. ... -------------someone else prob bough a vette.. and they wanted that interior....it happens all the time because joe blow does not like the color combo... its the Dealer that did it-- not GM... - u say this is ur 3rd vette... that means u like the product.. dont go bad mouthing the ******* most ganster *** car maker - ( bang for the buck wise) on the planet... bacause u had a horrible dealer experience--
just be patient, - there working on it.. ur in a rental...-- ( that there paying for.) .. believe me .. there trying to get you out of it.
just be patient, - there working on it.. ur in a rental...-- ( that there paying for.) .. believe me .. there trying to get you out of it.
#35
Now I definitely agree this is a dealership problem....we will see how it unfolds...the invoice is for a solid ebony interior by the way...and yes I do love the product I just can't believe I'm getting jerked around by a dealership I have been so loyal to..I
#36
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ewwwww....... lol
Wait, with , or without nuts?
THANK YOU! A technician I suspect. I am an Infiniti technician and always have some incompetent sales guy that is so endorphined up off a potential sale but don't quite have the interior/exterior color combo the customer is looking for. And wham you are playing musical trim pieces. Even swapping deck lids cause one had a spoiler and they didn't want a spoiler. You name it they will be having you do it all for the sale. GM should not get bad mouthed for it. Though they should for taking bailout money and becoming Government Moto....I digress. It is sad what dealerships do sometimes. This also complicates things when ordering new trim pieces for said Frankenstein. Press the dealership for a buy back. And press hard. When said buy back goes down. Take your money to more deserving dealership.
werd...
Can't believe it? Why?? Dude, in a world where your best friends can wrong you, your wife/girl/whoever cheats on you(person)... why would you put faith in anyone anymore? True, some places, some people are unique but, for the most part, your just another person to the dealership. Why, because it is ran by people. People suck, they are imperfect,they make mistakes based on poor judgement, and lack of knowledge, which is why you are having some issues here. People lie/steal/cheat everyday. You can't blame GM for that,... simply the people,...or even possibly the owner of your dealership are.
#37
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THANK YOU! A technician I suspect. I am an Infiniti technician and always have some incompetent sales guy that is so endorphined up off a potential sale but don't quite have the interior/exterior color combo the customer is looking for. And wham you are playing musical trim pieces. Even swapping deck lids cause one had a spoiler and they didn't want a spoiler. You name it they will be having you do it all for the sale. GM should not get bad mouthed for it. Though they should for taking bailout money and becoming Government Moto....I digress. It is sad what dealerships do sometimes. This also complicates things when ordering new trim pieces for said Frankenstein. Press the dealership for a buy back. And press hard. When said buy back goes down. Take your money to more deserving dealership.
Sorry for getting off subject!!
#39
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Your getting the dealership shuffle, tell the dealership you want to talk to the regional manager of GM Corp level. I would not be surprised that your dealership will be on the list of GM closing dealership that will be closing soon. There are many good dealerships out there that will be around long after the bad ones are weeded out. Be a pain is the a$$ call them everyday and be relentless.