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Top Notch Customer Service Tick and FI

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Old Jun 12, 2013 | 11:05 PM
  #1  
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Default Top Notch Customer Service Tick and FI

Folks,

This is a big THANK YOU for Martin and Jose. W/O going into specifics, Jose started building my turbo, and came up short on a rather critical part that was going to be very long wait. Of course, what part on a turbo isn't critical?

Instead of making me wait, or substituting a different turbo, Martin emailed me and said they would simply upgrade me, at no cost.

As I explained to Martin, I've been hot rodding cars for 30+ years and I can't remember better customer service!

We are lucky guys, to have such a vendor.

A little side note. I was talking to an old friend at the drags last Sat. 35 year service tech for GM. He says, "how did you pick the turbo you are going to use?" I said, well, I found a good vendor on the LS site, Tick Performance. He says, "really? That's not like you, you usually figure this stuff out on your own. Those guys are on the cutting edge of LS stuff."

Ron
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Old Jun 13, 2013 | 01:41 AM
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I agree 100%, Tick has great customer service. Not saying FI doesn't, just haven't used them lol. Most companies t go above and beyond, Tick, VSRacing, and Team Z are exceptions to the rule.
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Old Jun 13, 2013 | 02:50 AM
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Tick has amazing customer service and product quality! I give them as much business as possible!
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Old Jun 13, 2013 | 03:57 PM
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Ron - let me know if you need me to run over to Jose's shop and hand select some parts for you. His shop is not far from me...
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Old Jun 13, 2013 | 11:22 PM
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I'll take one of those 1500hp wheels please!
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Old Jun 14, 2013 | 09:08 PM
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Not a problem at all Ron. I really appreciate the kind words you've said about us in here, it is much appreciated. Should be a killer piece for a 5.3 and I think it's a perfect match for your set-up.
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Old Jun 19, 2013 | 10:18 AM
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Martin should have some shiny parts posting up soon
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Old Jun 19, 2013 | 10:44 AM
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Originally Posted by KissMyTushZ28
Tick has amazing customer service and product quality! I give them as much business as possible!
Agreed.... Martin was and still is a great help on my build.
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Old Jun 19, 2013 | 05:53 PM
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Just what the doctor ordered....

This is the Ultra Street 76mm billet compressor wheel that everyone is raving about!
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Old Jun 19, 2013 | 07:10 PM
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tick performance and martin ftw
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Old Jun 19, 2013 | 09:25 PM
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Could you list the specs on the turbo$
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Old Jun 19, 2013 | 10:31 PM
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Originally Posted by Martin@Tick
Not a problem at all Ron. I really appreciate the kind words you've said about us in here, it is much appreciated. Should be a killer piece for a 5.3 and I think it's a perfect match for your set-up.
You're welcome guys!
After seeing a few rather bad *** Novas here, I'm stoked.

Ron
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Old Jun 20, 2013 | 04:33 AM
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Martin never dissapoints!
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Old Jun 20, 2013 | 02:58 PM
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Originally Posted by 02LS1ram
Could you list the specs on the turbo$
Sure!

The turbo that Ron purchased is a T6 based Borg Warner S400 chassis series turbo with a divided flange. I suggested the 76R cast compressor wheel and 87mm turbine wheel for Ron's 5.3l engine. Since Ron is at altitude a bit, the smaller turbine wheel should make for very nice transient response, but still have enough flow potential to not choke the little 5.3 down at 7000rpm.

Unfortunately Jose was out of the cast 76R compressor wheels and would be for some time. Because of this, Jose upgraded Ron for free to his new Ultra Street/Ultimate Street billet 76R compressor wheel! This thing should easily be capable of 1000rwhp!!!
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Old Jun 20, 2013 | 04:24 PM
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Martin and FI are both awesome!
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Old Jun 20, 2013 | 05:13 PM
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Originally Posted by Martin@Tick
Sure!

The turbo that Ron purchased is a T6 based Borg Warner S400 chassis series turbo with a divided flange. I suggested the 76R cast compressor wheel and 87mm turbine wheel for Ron's 5.3l engine. Since Ron is at altitude a bit, the smaller turbine wheel should make for very nice transient response, but still have enough flow potential to not choke the little 5.3 down at 7000rpm.

Unfortunately Jose was out of the cast 76R compressor wheels and would be for some time. Because of this, Jose upgraded Ron for free to his new Ultra Street/Ultimate Street billet 76R compressor wheel! This thing should easily be capable of 1000rwhp!!!

Thanks for the specs what A/R housing size1.xx ??

I correct me if I'm wrong but, I didn't think they allow billet wheels in ultra street class? I though it was only cast wheel.
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Old Jun 20, 2013 | 05:23 PM
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I've been chatting with Martin.....this guy has a wealth of information.

I have an Lt1 so you LT1 guys don't be shy to ask about cams and turbo's either. I'm going with him on my cam upgrade.

And he will do his best to get back to yeah on any questions also. I haven't stupped him yet. But will work at it But he is very knowledgeable on turbos also weither it be you are starting from scratch on a system, or figuring out a cam for the turbo(s) you already have. I'm not going to go into the details he has worked out for my system cause it is not one size fits all.....the cam he developes for you is pretty specialized. Its not something you sell when you do something different and next guy can expect the same power lvl's.........cr, piston type, stroke, head size, head porting, turbo size, rpm range, idle, there is a whole slue of questions he asks you so he puts time into it.....to get the valve events to happen when they are suppose to happen and get you great streetability also. Looking forward to the last one as much as the power it will make!

ok long enough........ but could go on on what we have chatted about.
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Old Jun 21, 2013 | 04:42 PM
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Originally Posted by 02LS1ram
Thanks for the specs what A/R housing size1.xx ??

I correct me if I'm wrong but, I didn't think they allow billet wheels in ultra street class? I though it was only cast wheel.
You're correct that they don't allow billet wheels. Only on the 80mm compressor wheel turbo's. On the 76mm turbo's the billet wheel is legal.

This turbo for Ron has a 1.10 AR housing.

Thanks for the kind words everyone!
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Old Jun 21, 2013 | 07:54 PM
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Originally Posted by Martin@Tick


Just what the doctor ordered....

This is the Ultra Street 76mm billet compressor wheel that everyone is raving about!
How much would that turbo with a race cover and 92mm exh be worth over a std cast S475/83? Both on kill.
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Old Jun 21, 2013 | 08:08 PM
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Martin is the man. I got my cam today!
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