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Old Mar 19, 2015 | 03:24 PM
  #81  
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Originally Posted by stevieturbo
They emailed me a photo of the refund slip last night, nothing showing on the credit card yet though. I guess it might take a day or so to appear.

TBH it's probably best they dont comment on this thread. Sometimes staying silent is actually the better business plan when it comes to forums so arguments dont follow.

So not saying anything is the smarter option under the circumstances.
True. Glad you may be getting a refund... Hopefully they hire more help and more business brains to assist the motor heads who run that joint.

They do have a lady who answers the phones every time now which is a plus. She is just not empowered to do anything unfortunately. You rarely hear people bashing their machining - just the customer service, disorganization that leads to hurt feelings and accusations of lying etc...
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Old Mar 22, 2015 | 12:48 AM
  #82  
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I have dealt with AES also. I'd say my experience with them was fair. When a problem came up, they took care of it. It was not done in a timely manner, but it was taken care of. Also, when I requested a receipt, it was like pulling teeth.

Overall, I wouldn't say it was a bad experience; however, it is the small things that makes me want to continue to do business with a company.
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Old Mar 22, 2015 | 10:08 AM
  #83  
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Originally Posted by mike06tork
U think u can do me a favor .. Stop by and take some pics of my **** and text them to me because they can't even do that for me.. I mean I'm a $34,000 paying customer they should at least do that for me unless they don't have my **** there.
Yep , absolutely. Will be there next Friday and will ask them. If they say no Ill let you know.
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Old Mar 22, 2015 | 12:22 PM
  #84  
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Originally Posted by gsteele
Yea those Arabs. Not driven by the profit motive at all. Money does not rule. You can see it in the way they just practically give away their oil when they could get a much higher price if they just got what the market would bear. If they would charge a higher price, they could be buying those expensive cars and not just looking like you were. WTF.
Expats are the work force....not Arabs....LOL......Its people from around the world that come to Dubai to work. They take pride in their work......unlike 95% of Americans. Its the reason this performance industry of ours is made up of so many dirtbag scammers......Speed shops going in and out of business every week is proof of that.

.
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Old Mar 26, 2015 | 10:44 AM
  #85  
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Another guy dicked around by AES checking in...

Here's my story.

https://ls1tech.com/forums/ls1tech-s...ecialties.html

TLDR: Puked my stock shortblock, called AES, was told could have a 390 to my door in 2 weeks. Paid in full. Several months later, after tons of non-returned phone calls and emails, and several bold faced lies, no engine.

I pulled the plug much sooner than a lot of you guys that waited almost a year or more. **** that.

Ironically, I ended up buying a brand new AES 370 from a guy on here, and it's been a great engine...so far. But it was a shortblock, and I did all the rest of the assembly, so i knew exactly what was in it.

Anybody wanting to use AES....don't waste your time...because AES certainly will.
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