aes 390
He failed to supply goods I paid for months ago. Eventually some arrived, and now he's failed to give me a refund for the CA625's he didnt supply.
And nowhere was there ever an explanation as to why for either. Just lies that they were on their way etc.
I'm as patient as anyone could be, but I've just had enough which is why I've no hesitation now in posting about it.
Can't leave people hanging like that.
Its a fact that if you show your face at the shop....and spend more money than the next guy.....they treat you better and have more time for you....and get your project out the door sooner.
Its very rare that a shop will treat two guys the same....one who builds a $20,000 race motor and one who gets a head/cam kit sold to him. They SHOULD both be treated the same....as customers. Because who knows when the H/C guy will need a $20,000 motor built.
Sorry to say......its America......and its just the way it is in America. Money rules.....the more they can get from a customer, the more they will cater to that person. This is not seen in other parts of the world. I live in Dubai 6 months a year......me and my fiance went to a Ferrari dealer last week just to walk around and ask questions. (not buying of course).....we were treated exactly the same as some of the mega Millionaire and Billionaire Emirate customers that were there with their Veyrons (2 of them were there in the parking lot), Rolls Royces and Lambos. We got all kinds of attention.
Too bad.....AES will be gone soon too. Then the next shop will pop up to take their place. ((I'll be quoting this post in future threads when it happens)).
.
He failed to supply goods I paid for months ago. Eventually some arrived, and now he's failed to give me a refund for the CA625's he didnt supply.
And nowhere was there ever an explanation as to why for either. Just lies that they were on their way etc.
I'm as patient as anyone could be, but I've just had enough which is why I've no hesitation now in posting about it.
Where there is smoke there is fire, however, I was at World of Wheels yesterday in Chicago and AES had probably 50 cars there. If they were such a terrible shop I doubt they would want to be so visible to the public.
Communication and documentation is key during any build. At any rate, I pointed them to this. I am certain someone will be on here shortly to respond and engage with anyone who feels wronged.
Where there is smoke there is fire, however, I was at World of Wheels yesterday in Chicago and AES had probably 50 cars there. If they were such a terrible shop I doubt they would want to be so visible to the public.
Communication and documentation is key during any build. At any rate, I pointed them to this. I am certain someone will be on here shortly to respond and engage with anyone who feels wronged.
The Best V8 Stories One Small Block at Time
Its a fact that if you show your face at the shop....and spend more money than the next guy.....they treat you better and have more time for you....and get your project out the door sooner.
Its very rare that a shop will treat two guys the same....one who builds a $20,000 race motor and one who gets a head/cam kit sold to him. They SHOULD both be treated the same....as customers. Because who knows when the H/C guy will need a $20,000 motor built.
Sorry to say......its America......and its just the way it is in America. Money rules.....the more they can get from a customer, the more they will cater to that person. This is not seen in other parts of the world. I live in Dubai 6 months a year......me and my fiance went to a Ferrari dealer last week just to walk around and ask questions. (not buying of course).....we were treated exactly the same as some of the mega Millionaire and Billionaire Emirate customers that were there with their Veyrons (2 of them were there in the parking lot), Rolls Royces and Lambos. We got all kinds of attention.
Too bad.....AES will be gone soon too. Then the next shop will pop up to take their place. ((I'll be quoting this post in future threads when it happens)).
.
Just ran across another issue with my AES 390. Mine was supposed to have LS9 head gaskets, as pretty much any boosted build would. My invoice even calls out for them. I pushed a little water last year, and recently looked into this during my Spring updates. Sure enough, 6.0 head gaskets, and not the LS9's.
Sounds very similar to dmaxvaz's build. Find out the quoted parts aren't actually what was invoiced versus installed.
Bunch of a crooked bastards.
Anybody still doing business with them is taking quite a risk.
Safe to say I don't expect my 398 to last long. Probably don't even have LS9 gaskets either...
Should have just bought 10 LQ9's instead.
Ah well. Live and learn.
I did get my LS9 gaskets from them, and they look the same as the 6.0/6.2 I was using, same markings etc.
But they were vacuum sealed with the GM part number on the packaging for the LS9 gasket.
Must admit though I havent actually counted the layers or measured toe bore of the gasket yet. But packaging looked like OEM quality and it was definitely a GM parts sticker so presume them to be ok.
Not that head gaskets are much ******* use without the head studs I wanted lol
Where there is smoke there is fire, however, I was at World of Wheels yesterday in Chicago and AES had probably 50 cars there. If they were such a terrible shop I doubt they would want to be so visible to the public.
Communication and documentation is key during any build. At any rate, I pointed them to this. I am certain someone will be on here shortly to respond and engage with anyone who feels wronged.
Where there is smoke there is fire, however, I was at World of Wheels yesterday in Chicago and AES had probably 50 cars there. If they were such a terrible shop I doubt they would want to be so visible to the public.
Communication and documentation is key during any build. At any rate, I pointed them to this. I am certain someone will be on here shortly to respond and engage with anyone who feels wronged.
Last edited by mike06tork; Mar 26, 2015 at 10:45 PM.
DAMN! A lot more than me!
Guessing that is a tall deck? Been seeing issues of the RHS cracking, but I don't think it's a prob for the tall decks.
You always hear the negative things. People rarely post about their good experiences. I agree AES communication SUCKS!!! But I also believe their machine work is very, very good. Only using them because I can drive to the shop and look people in the eye.
TBH it's probably best they dont comment on this thread. Sometimes staying silent is actually the better business plan when it comes to forums so arguments dont follow.
So not saying anything is the smarter option under the circumstances.







