How long for a tune?
They let me hang around and watch and he explained what he was doing while he was going through it.
I wish they were closer haha, 3 hours away sucks.
I was there for a better part of the day. But being involved made the day go by.
The first shop I went to would not tell me what they were doing at.
After driving it home, which was a struggle and having to have it towed back for them to fix it. I requested them to put the stock tune back. Long story short. They lost my stock tune file.
The first shop I went to would not tell me what they were doing at.
After driving it home, which was a struggle and having to have it towed back for them to fix it. I requested them to put the stock tune back. Long story short. They lost my stock tune file.
Lost files????
Just speculating, but they probably really didn't lose your tunes. Or if they didn't save a progression of tunes while they tuned makes them even more suspect as a legitimate tuner. Saving a history of tunes is 'Tuning 101'. IMO it's best to move on as fast as you can from this tuner.
FTW - assuming they are using Windows platform. Most times you can recover lost files simply by opening up the recover folder. Or if they are not there, then the OS maintains a 'previous' version of most docs assuming of course that 'system protection' is turned on'. It's hard to imagine a business would not have a daily backup running in the background or have system protection turned on.
"Previous versions are automatically saved as part of a restore point. If system protection is turned on, Windows automatically creates previous versions of files and folders that have been modified since the last restore point was made. Typically, restore points are made once a day. If your disk is partitioned or if you have more than one hard disk on your computer, you need to turn on system protection for the other partitions or disks. Previous versions are also created by Windows Backup when you back up your files."
Last edited by dlandsvZ28; Aug 27, 2018 at 07:35 AM.
The first shop I went to would not tell me what they were doing at.
After driving it home, which was a struggle and having to have it towed back for them to fix it. I requested them to put the stock tune back. Long story short. They lost my stock tune file.
Lost files????
Just speculating, but they probably really didn't lose your tunes. Or if they didn't save a progression of tunes while they tuned makes them even more suspect as a legitimate tuner. Saving a history of tunes is 'Tuning 101'. IMO it's best to move on as fast as you can from this tuner.
FTW - assuming they are using Windows platform. Most times you can recover lost files simply by opening up the recover folder. Or if they are not there, then the OS maintains a 'previous' version of most docs assuming of course that 'system protection' is turned on'. It's hard to imagine a business would not have a daily backup running in the background or have system protection turned on.
"Previous versions are automatically saved as part of a restore point. If system protection is turned on, Windows automatically creates previous versions of files and folders that have been modified since the last restore point was made. Typically, restore points are made once a day. If your disk is partitioned or if you have more than one hard disk on your computer, you need to turn on system protection for the other partitions or disks. Previous versions are also created by Windows Backup when you back up your files."
I'm not sure if he was just slacking or if he really lost. But I agree, with the knowledge of a tuner, I would assume he would have several ways to recover a file.
I had spent more time at this particular shop to try to figure out what was going on than I'd like to admit. I think since they had no clue what was going on and I was not willing to have them chop up my Tahoe or mess with the tune any more. They just wanted me to disappear.
The lost file was what they told me when I wanted them to return my tune to the factory settings. You are absolutely correct, that is a part of tuning 101 and the majority who I have spoken with drop there jaws in aww. I wish I knew more about tuning as I would have brought all this up. Unfortunately I had dealt with them and the issues they created for far too long and was thankful to find the second shop to clean up my tune and mrvedit to help diagnose what was wrong with my trans.
I debate about spending the money for HP Tuners and try to figure it out but I think I need to take some computer classes first, haha.
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I think that's a great idea to purchase HP Tuner and learn, it just seems so hard to understand for me. And I cant agree with you more, another way to enjoy and really know your car. I'll eventually take the plunge and purchase HPT. I should start watching some videos now, haha.









