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UPS... ARGH!

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Old Mar 17, 2003 | 09:33 AM
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Default UPS... ARGH!

And...

18 days later UPS calls me and says, "Are you having a problem with the delivery of your package?"

(The third of three which contains part of my LS1 Motorsports turbo kit)

Me: "Uh... You haven't delivered it to me. Um, I guess that's a problem. Don't you think?"

UPS: "We're very sorry for the inconvenience. We'll process a claim. Please choose UPS for all your shipping needs... <CLICK!>

<img border="0" alt="[bang head]" title="" src="graemlins/gr_banghead.gif" />
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Old Mar 17, 2003 | 10:56 AM
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Default Re: UPS... ARGH!

hey at least they called you.

have you started on any part of the install yet?

whats in the third box? and what was in the first two?

did you get one of the old manifolds or waiting for the new one?
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Old Mar 17, 2003 | 11:22 AM
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Default Re: UPS... ARGH!

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by MIGHTYMOUSE:
<strong> hey at least they called you.

have you started on any part of the install yet?

whats in the third box? and what was in the first two?

did you get one of the old manifolds or waiting for the new one? </strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">I'm getting everything I have on the car this weekend. The S-shaped exhaust pipe was the package UPS lost, so it wasn't too big of a deal.

I sent my manifold (with w/g and exhaust housing) back to Rob. It got there last Friday. He was just finishing the install on LaRocca's (sp?) car. He said if he gives the nod to it, the fab shop will start blasting them out, and Rob should be seeing them this Friday.

I guess, since I was dead-stinking-last to get my kit, I'll be seeing that manifold around May. <img border="0" alt="[bang head]" title="" src="graemlins/gr_banghead.gif" /> I hope not, though. I've got Detroit Speedworks patiently waiting, and if it doesn't happen quickly, the "Spring-Rush" will box me out until mid-July. <img border="0" title="" alt="[Mad]" src="gr_images/icons/mad.gif" />

How's it going for you? Did you go with the (D)Ed Wright guess programming, or are you doing your own?

SC-
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Old Mar 17, 2003 | 02:34 PM
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Default Re: UPS... ARGH!

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by supersp0rt:
<strong> SS, you say that you may get shut out for quite some time from detroit speedworks...do you have any idea how long they are booked for? if its bad already i might need to make an appointment now. </strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Greg said he'd work me in, but you know how long people wait to get their cars on the road in spring, and then they want them NOW, NOW ,NOW!

I'm just afraid it's going to go badly for me, just like the rest of this journey has seemed.

I would, however, get your appointment in to Greg, now, Now, NOW!

SC-

<small>[ March 17, 2003, 02:35 PM: Message edited by: SS00Blue ]</small>
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Old Mar 17, 2003 | 03:31 PM
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Default Re: UPS... ARGH!

im tuning myself with edit, seems to be going just fine so far.. that is when the car is going.

i wouldn't say your dead last spot is that bad off.. i actually have the thing and i can't drive it at all <img border="0" title="" alt="[Frown]" src="gr_sad.gif" />
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Old Mar 17, 2003 | 08:26 PM
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Default Re: UPS... ARGH!

The answer to all future UPS issues is this >>

FedEx !!!!

Mike M
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Old Mar 18, 2003 | 12:25 AM
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Default Re: UPS... ARGH!

SS, you say that you may get shut out for quite some time from detroit speedworks...do you have any idea how long they are booked for? if its bad already i might need to make an appointment now.
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Old Mar 18, 2003 | 06:07 AM
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Default Re: UPS... ARGH!

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by LS1Bird:
<strong> The answer to all future UPS issues is this >>

FedEx !!!!

Mike M </strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">NOW he tells me... <img border="0" title="" alt="[Roll Eyes]" src="images/icons/rolleyes.gif" />

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Old Mar 20, 2003 | 08:13 PM
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Default Re: UPS... ARGH!

im officially in on the ups...argh agreement. half of the kit came today and the damn box was open on one of the 4 top corners and the shipping contents paper was not there! the box looked like it had been through the war, or dropped from a small plane onto my front porch. the fools are lucky nothing is damaged, i just hope that nothing fell out of the box!

<small>[ March 20, 2003, 08:44 PM: Message edited by: supersp0rt ]</small>
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Old Mar 20, 2003 | 10:16 PM
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Default Re: UPS... ARGH!

did rob say you'd get a packing slip, because i never got one
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Old Mar 21, 2003 | 05:21 AM
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Default Re: UPS... ARGH!

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by MIGHTYMOUSE:
<strong> did rob say you'd get a packing slip, because i never got one </strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Yeah, and I never got one, nor did I get any pictures or instructions or anything.

I'm slipping into disappointment here.

Maybe he's just too busy with the Cobra, now(?)

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by supersp0rt:
<strong> im officially in on the ups...argh agreement. half of the kit came today and the damn box was open on one of the 4 top corners and the shipping contents paper was not there! the box looked like it had been through the war, or dropped from a small plane onto my front porch. the fools are lucky nothing is damaged, i just hope that nothing fell out of the box! </strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">LOL! Mine did, too. I thought they were pushing it around with a forktruck. <img border="0" title="" alt="[Eek!]" src="gr_eek2.gif" />

SC-

<small>[ March 21, 2003, 05:24 AM: Message edited by: SS00Blue ]</small>
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Old Mar 22, 2003 | 04:39 PM
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Default Re: UPS... ARGH!

The reason nobody got a packing slip, was because it is included with the installation instructions. Since we have changed a few things over the course of the last few weeks (oil feed and return specifically), I need to change the instructions. The instructions, once completely up to date, will be posted to the website, along with a checklist of parts included. This will be up in about a week.

Mightymouse, your kit was shipped as soon as we had the parts in hand, as you requested. SS00Blue requested to receive his kit in separate shipments, knowing it may be a week or two before the manifold, turbo, and WG are ready to ship. Doing this makes it more difficult for us, but not a problem.

I can assure you that we have very good documentation to each and every part that was shipped. Each package was insured accordingly. Don't worry, I will personally see to it that everyone receives all of their parts, as well as precise instructions.

I will say however, that UPS lost about 4 of our packages over the last 2-3 weeks. (only one being turbo kit related)

BTW, haven't touched the Cobra or raced even raced it since last November. The turbo kits by far have gotten the most of my attention.

Have a good weekend.
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Old Mar 22, 2003 | 06:30 PM
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Default Re: UPS... ARGH!

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by Rob Raymer:
<strong>BTW, haven't touched the Cobra or raced even raced it since last November. The turbo kits by far have gotten the most of my attention.</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Good to know, Rob. Thanks.

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by Rob Raymer:
<strong>SS00Blue requested to receive his kit in separate shipments, knowing it may be a week or two before the manifold, turbo, and WG are ready to ship. Doing this makes it more difficult for us, but not a problem.</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Er... No, I didn't. I sent you back the manifold/turbo (exhaust housing)/wg combo. I didn't ask for any kind of a seperate shipment. Maybe you're thinking of someone else?

In spite of being quoted as "in the first five kits to be sent out," I did say that it wouldn't be a problem if I got my kit farther down the list. As it turned out, there was only my kit and two T74 kits left to be sent, and it was mine that hit UPS as number ten. That's according to your own staff.

It's all good Rob. The car is now on stands and as far as it can go without the manifold assembly (and the exhaust pipe that UPS lost). I'm just waiting on you guys, now.

I'll be posting the results when it's tuned at Detroit Speedworks. So far the kit has been of the highest quality and easily installed.

One question though. As the lower tab on the I/C is off by 1/2" for the lower mount on the hood latch bracket, should I redrill?

Also, since the lower hole for the hood latch bracket is held out 1-1/2" from the crossmember mounting hole because of the I/C being there, how do I reattach the lower mount for the hood latch bracket, or should I even bother?

Thanks,
SC-

<small>[ March 22, 2003, 06:33 PM: Message edited by: SS00Blue ]</small>
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Old Mar 22, 2003 | 08:08 PM
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Default Re: UPS... ARGH!

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by SS00Blue:
Er... No, I didn't. I sent you back the manifold/turbo (exhaust housing)/wg combo. I didn't ask for any kind of a seperate shipment. Maybe you're thinking of someone else?</font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Oops! I didn't realize you were "Steve". I DO have the wrong person. Possibly it was supersp0rt I was talking about?? Sorry.

Anyway, regarding the bracket on the IC. It appears that Spearco may have been off by 1/2" on the lower bracket. We noticed that on the last IC we fitted. However, it's an easy fix as you said. Just line it up and drill a new hole.
The hood latch bracket gets modified, by cutting off the lower section of it. Not sure if this is what you're asking or not. I have some pics I can email you of the modified bracket if that's what you need. Let me know.

Steve, your kit was in the top five to go out. However, we received more A4 crossover pipes than 6speed crossovers. So we shipped to the people which we had complete kits for at the time. I'm not sure where exactly yours ended up in the shipping order. Sorry for the confusion.
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Old Mar 23, 2003 | 12:05 AM
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Default Re: UPS... ARGH!

well he didnt tell me i would, i guess they just pretty much came with everything and since the spot where they normally had them was ripped open, i figured it fell out. SS...you have a pm.

<small>[ March 22, 2003, 12:52 PM: Message edited by: supersp0rt ]</small>
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Old Mar 23, 2003 | 09:33 AM
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Default Re: UPS... ARGH!

yes Rob, that was me that said to ship it in parts, and once again, thank you for doing that. its not a problem that i dont have a packaging list, it had just looked like UPS lost it. as long as you know what you have and havent sent, thats cool with me, i was just worried that something may have fallen out of the box since the jokers at UPS didnt exactly handle my box with the utmost care. everything sounds like its right on track, cool with me. <img border="0" title="" alt="[Smile]" src="gr_stretch.gif" />

let me clarify above that when i said "the fools are lucky nothing is damaged" i meant the people at UPS, not Rob or his shop. i just read over that and it sounded kinda bad...

<small>[ March 23, 2003, 09:41 AM: Message edited by: supersp0rt ]</small>
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Old Mar 23, 2003 | 10:15 AM
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Default Re: UPS... ARGH!

Glad we got that cleared up. I thought I was losing my mind. <img border="0" title="" alt="[Smile]" src="gr_stretch.gif" />

Well, I'm packing now and getting ready to leave for vacation. I don't know if I'll be checking in on the message Boards anymore before I leave. And I won't have access at all during the upcoming week. So as I said, if you have any specific questions, just give the guys at the shop a call.

I'll talk to you all in about a week.

I'm outta here.... <img border="0" alt="[burn out]" title="" src="graemlins/gr_burnout.gif" />
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