Turbonetics...customer service.
10-17-2007, 03:58 PM
#1
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Turbonetics...customer service. It has been 2 weeks since my TC76 gernaded and still...Turbonetics has not given my guy the RETURN AUTHORIZATION# to get the warranty work done. I'm on ther verge of getting very fustrated.
Has anybody else had problems?
Chris
Has anybody else had problems?
Chris
10-18-2007, 08:47 AM
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Hawk,
I'm not whining. 2 weeks is a relatively short time in the world of FI and believe I know. We've been working on this project for a while now. I was merely curious how others have responded to warranty work from them, that's all. I'm confident it will get done, just not sure when.
Cheers.
Chris
I'm not whining. 2 weeks is a relatively short time in the world of FI and believe I know. We've been working on this project for a while now. I was merely curious how others have responded to warranty work from them, that's all. I'm confident it will get done, just not sure when.
Cheers.
Chris
10-18-2007, 03:11 PM
#6
Chris, I'm in contact with Robert@Turbonetics and he is going to help you out with getting this thing in for service. Here is the PM he shot me:
SO shoot him a email to the address listed and he'll get you straightened out. I already let him know you bought it from FI.con
Have a good one
Originally Posted by Robert@Tnetics
Jeremy,
I would be happy to help. Can you by any chance ask the member to email me his turbo serial number ( admin@turboneticsownersclub.com ) I am out of town on a business trip but actually not doing much so I have some time to get this over to the powers that be. Also do you know who he purchased the unit from. All of the info would help. Once I have it I'll shoot it to the Customer Service Manager.
I would be happy to help. Can you by any chance ask the member to email me his turbo serial number ( admin@turboneticsownersclub.com ) I am out of town on a business trip but actually not doing much so I have some time to get this over to the powers that be. Also do you know who he purchased the unit from. All of the info would help. Once I have it I'll shoot it to the Customer Service Manager.
Have a good one
10-18-2007, 03:43 PM
#7
Chris, I'm in contact with Robert@Turbonetics and he is going to help you out with getting this thing in for service. Here is the PM he shot me:
SO shoot him a email to the address listed and he'll get you straightened out. I already let him know you bought it from FI.con
Have a good one
SO shoot him a email to the address listed and he'll get you straightened out. I already let him know you bought it from FI.con
Have a good one
Thanks, your a kool kat for sure, we got a RMA now. Guess Chris is sorta a "smooth talker".
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10-18-2007, 03:47 PM
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Nah, not really. I just let Benita woo me and then my charm took over and she couldn't deny me that RA# number.
Haha.
That was sweet of you to help out, props to you.
Thanks,
Chris
Haha.
That was sweet of you to help out, props to you.
Thanks,
Chris