Turbonetics...customer service.
Thread Starter
On The Tree
Joined: Jun 2004
Posts: 175
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Turbonetics...customer service. It has been 2 weeks since my TC76 gernaded and still...Turbonetics has not given my guy the RETURN AUTHORIZATION# to get the warranty work done. I'm on ther verge of getting very fustrated.
Has anybody else had problems?
Chris
Has anybody else had problems?
Chris
Thread Starter
On The Tree
Joined: Jun 2004
Posts: 175
Likes: 0
Hawk,
I'm not whining. 2 weeks is a relatively short time in the world of FI and believe I know. We've been working on this project for a while now. I was merely curious how others have responded to warranty work from them, that's all. I'm confident it will get done, just not sure when.
Cheers.
Chris
I'm not whining. 2 weeks is a relatively short time in the world of FI and believe I know. We've been working on this project for a while now. I was merely curious how others have responded to warranty work from them, that's all. I'm confident it will get done, just not sure when.
Cheers.
Chris
Chris, I'm in contact with Robert@Turbonetics and he is going to help you out with getting this thing in for service. Here is the PM he shot me:
SO shoot him a email to the address listed and he'll get you straightened out. I already let him know you bought it from FI.con
Have a good one
Originally Posted by Robert@Tnetics
Jeremy,
I would be happy to help. Can you by any chance ask the member to email me his turbo serial number ( admin@turboneticsownersclub.com ) I am out of town on a business trip but actually not doing much so I have some time to get this over to the powers that be. Also do you know who he purchased the unit from. All of the info would help. Once I have it I'll shoot it to the Customer Service Manager.
I would be happy to help. Can you by any chance ask the member to email me his turbo serial number ( admin@turboneticsownersclub.com ) I am out of town on a business trip but actually not doing much so I have some time to get this over to the powers that be. Also do you know who he purchased the unit from. All of the info would help. Once I have it I'll shoot it to the Customer Service Manager.
Have a good one
Chris, I'm in contact with Robert@Turbonetics and he is going to help you out with getting this thing in for service. Here is the PM he shot me:
SO shoot him a email to the address listed and he'll get you straightened out. I already let him know you bought it from FI.con
Have a good one
SO shoot him a email to the address listed and he'll get you straightened out. I already let him know you bought it from FI.con
Have a good one
Thanks, your a kool kat for sure, we got a RMA now. Guess Chris is sorta a "smooth talker".
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