very dissapointed with service from Moser Eng.
01-12-2005, 02:23 PM
#21
!LS1 11 Second Club
Originally Posted by 1ScrudeDude
If I were an unhappy Moser customer, it would be one of the first things I'd do for 2 reasons:
1) To see if they could solve my problem
2) To see if they actually give a ****
1) To see if they could solve my problem
2) To see if they actually give a ****
That's what I did before I posted my thread on this forum. I called them and the seller 1st to let them know what's going on. "That's just the way it is" was the answer from Moser, therefore I thought I'd share it with all the readers here so they can make a decision when it's time for their purchase.
01-12-2005, 03:18 PM
#22
On The Tree
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I am tired of complaining/harrassing Moser Engineering! They could care less what I do/say so I figured I'd try and save someone the frustration, not to mention $$, by telling them how I was treated by this company.
01-12-2005, 06:11 PM
#23
Staging Lane
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I am sure not everyone has had a bad experience with them, but I dont get why or how people stay in business when they practice bad ethics, even if my rear came twisted backwards and on fire as long as someone was cutrious and fixed the problem right away, I wouldnt have a problem. It is partly stupidty on my part also because I should have done more reasearch on both moser and strange before I made a choice.
01-18-2005, 03:42 AM
#24
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Moser blows,Ive had 7 ring and pinions in mine in 9 thousand miles can't keep them quiet.Their customer sevice changes their tune to suit the situation.They finnally told me I should have got a 9'' instead of a 12 bolt because I had a stick.Three different
installers and 3 brands of gears and the bith still screeeeeems.We have verified pinion depth ,used solid preload spacer.ratech gold series bearings every fix known to man with no help.
installers and 3 brands of gears and the bith still screeeeeems.We have verified pinion depth ,used solid preload spacer.ratech gold series bearings every fix known to man with no help.
01-19-2005, 10:43 AM
#27
!LS1 11 Second Club
Originally Posted by z-ya
Moser blows,Ive had 7 ring and pinions in mine in 9 thousand miles can't keep them quiet.Their customer sevice changes their tune to suit the situation.They finnally told me I should have got a 9'' instead of a 12 bolt because I had a stick.Three different
installers and 3 brands of gears and the bith still screeeeeems.We have verified pinion depth ,used solid preload spacer.ratech gold series bearings every fix known to man with no help.
installers and 3 brands of gears and the bith still screeeeeems.We have verified pinion depth ,used solid preload spacer.ratech gold series bearings every fix known to man with no help.
01-21-2005, 11:55 AM
#30
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I needed a set of 31 spline axles for my 69 Mach 1. I asked them if they needed the dimensions and they said no they know them. After the axles arrived i tried installing them and one axle barely went into the diff. and the other was to short to even touch the diff. I pulled them back out and had to use a hammer to help coax them out. They got a little beat up. I boxed them up with a note saying they were to short and the dimensions they needed and they sent me the right axles no charge no ?'s asked.
01-21-2005, 12:03 PM
#31
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It's a shame to hear so many complaints against them. Maybe I got lucky, I don't know. But I ordered a 9" direct from Moser and everything arrived neatly about 1 week later.
I did the entire install including pressing the bearings on. Everything fit 100% perfectly and it's even pretty darn quiet.
Steve
I did the entire install including pressing the bearings on. Everything fit 100% perfectly and it's even pretty darn quiet.
Steve
01-21-2005, 12:59 PM
#32
11 Second Club
Originally Posted by S_J_H
It's a shame to hear so many complaints against them. Maybe I got lucky, I don't know. But I ordered a 9" direct from Moser and everything arrived neatly about 1 week later.
I did the entire install including pressing the bearings on. Everything fit 100% perfectly and it's even pretty darn quiet.
Steve
I did the entire install including pressing the bearings on. Everything fit 100% perfectly and it's even pretty darn quiet.
Steve
01-21-2005, 02:22 PM
#33
FormerVendor
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Originally Posted by S_J_H
It's a shame to hear so many complaints against them. Maybe I got lucky, I don't know. But I ordered a 9" direct from Moser and everything arrived neatly about 1 week later.
I did the entire install including pressing the bearings on. Everything fit 100% perfectly and it's even pretty darn quiet.
Steve
I did the entire install including pressing the bearings on. Everything fit 100% perfectly and it's even pretty darn quiet.
Steve
this is how i ordered my 12 bolt from Strange
01-22-2005, 12:55 AM
#34
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i ordered my 12 bolt monday of last week and it showed up this monday... and my shop opened it up and looked everything over says it was put together perfectly... it should be on by this coming tuesday... Ill tell you guys how everything goes!
Tyler
Tyler
01-24-2005, 11:12 AM
#35
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Originally Posted by ty_ty13
i ordered my 12 bolt monday of last week and it showed up this monday... and my shop opened it up and looked everything over says it was put together perfectly... it should be on by this coming tuesday... Ill tell you guys how everything goes!
Tyler
Tyler
