ldyzluvdis06

iTrader: (24)

i currently purchased a DMH 3" cutout from ws6store.com for my trans am. i installed it last week. i went to use it today and it didn't open so i drove home to jack the car up and figure out the issue. when i crawled under the car i saw the motor disconnected from the cutout and hanging over the exhaust, which obviously then led to the harness being melted. this is my first dmh cutout (i have owned a few QTP's before this one), but read highly of DMH on ls1tech.com so decided to give it a shot.

how do i go about resolving this issue? i went to dmh website and sent them an email but have yet to receive a response.

LilJayV10

iTrader: (39)

You probably won't get it resolved.

https://ls1tech.com/forums/generatio...ntee-work.html

Blackbird-WS6

iTrader: (15)

i heard the same thing, that DMH wont get back to anyone and alot of companys have stop selling there cutouts bc the word is there closing up shop

ldyzluvdis06

iTrader: (24)

well ****! that sucks. i bought dmh because all of the good things i heard on the forum. should have stuck with QTP i guess.

you live and you learn....

Sales4@Texas-Speed

iTrader: (4)

Yeah they are supposed to have pretty good quality stuff, which I think they do. But its impossible to get a hold of them for anything. Good luck getting a warranty work done because of that.

ldyzluvdis06

iTrader: (24)

i think i am just going to tear it apart and check it out. just have to pick up some new drill bits to drill out the rivets.

hodge9386

iTrader: (5)

i had to call him several times before he answered the phone. there is only one person working there and he does all the machining and building so he is super busy. as soon as i finally got him to answer the phone he was very helpful and sent me a new gearbox and motor assy for free.

Ws6R99

Same with me took a few phone calls but great guy to deal with once he answered

ldyzluvdis06

iTrader: (24)

he did actually email me back today and asked me to send it in to him. he did not include an address though...can anyone confirm that the address on the website is the correct address to ship the cutout to.? i dont want to ship to the wrong address and make it take any longer than it should.

"
12532 New Hope White Oak Station Road
Georgetown, Ohio 45121"

JaYZeig

iTrader: (11)

are you sure you didnt maybe bottom it out somewhere on the road and it ripped the bolts out of the motor?

no signs of damage i take it?

ldyzluvdis06

iTrader: (24)

i scraped once on a speed bump. but the motor is mounted on the side so i dont see why that would make the motor fall off.