Kooks Revised F body Header
And, since I was not in a hurry, and willing to wait, they gave me a further discounted back-order price.
You guys, and especially Jen really went the extra mile! Thank you! So different from the online speedshop I bought my shocks/LCAs/SFCs etc from!
Now, I'm still out of the country, but will be installing the Kooks in a few weeks. Meantime, although I bought the 1 3/4, coated and ORY for quality and performance, after reading other threads here, I'm kind of holding my breath about how good or bad this catless setup is going to SOUND with my Corsa :-/
I figured since according to Kooks, they bend their own pipe, that it would be pretty inexpensive directly from them since it should be really just the cost of the material and the 5 minutes to bend the pipe.
I get a call back and it's $167 for that one section of pipe. They told me that since they were going to have to break up a ypipe, they would charge be half of the cost of the whole ypipe....
I just don't get it.... If you supposedly bend your own pipe, why are you splitting up a set.
Sorry, I'm just annoyed. I even asked that question, and the guy sounded annoyed that I was questioning that they bend their own pipe.
The guys at Kooks have every right to charge what they see fit, I was just really shocked that they wouldn't have been a little more reasonable with the price. Oh well, I'll go another route to fix my system.
Last edited by The Alchemist; Sep 7, 2008 at 05:31 PM. Reason: Toning down my comments due to sleep depravation.
I'm not bashing, just surprised and annoyed. They don't have to do anything for me, I understand that, but it would have been nice if they offered to make an extra driver's side the next time they do a production run.
Again, they don't owe me any favors, but it would have been good customer service to do something.
The Best V8 Stories One Small Block at Time
I figured since according to Kooks, they bend their own pipe, that it would be pretty inexpensive directly from them since it should be really just the cost of the material and the 5 minutes to bend the pipe.
I get a call back and it's $167 for that one section of pipe. They told me that since they were going to have to break up a ypipe, they would charge be half of the cost of the whole ypipe....
I just don't get it.... If you supposedly bend your own pipe, why are you splitting up a set.
Sorry, I'm just annoyed. I even asked that question, and the guy sounded annoyed that I was questioning that they bend their own pipe.
Lets be honest here, all of the header 'retailers' have someone else bend their pipe for them, and they just stick on a brand name and call it theirs. The design might be theirs but don't be fooled by 'the quality of the work of header A is better than header B' since they are all farmed out.
If I'm wrong, prove it to me with pictures of your exclusive in house fabrication shop. I think SLP is the only one with one.
I'm not bashing, just surprised and annoyed. They don't have to do anything for me, I understand that, but it would have been nice if they offered to make an extra driver's side the next time they do a production run.
Again, they don't owe me any favors, but it would have been good customer service to do something.
They have to make sure the "part" replacement cost is not cheaper than somebody buying a complete kit. Or you will have people ordering the parts and pieciing together a complete unit.
Uou may get a better price having a distributor contacting them, and passing on the wholesale price, vs retail, that has to keep in line with the retail pricing of the product.
Ryan
When I laughed at the $167 price, I asked how they came up with that and he said it was simply have the retail price of the ypipe. I just thought it was just wrong to charge half the price when it certainly wasn't half the cost in labor or materials.
Again, it's just me, and I'm not bashing kooks, but I was just really surprised. I will go back and edit some of my harsh words from earlier. What can I say, I was up all night with a screaming 1 month old.
That being said, in your case, half the cost of a regular Y-pipe is fair IMO. You are assuming they can just throw a pipe on a bender and send it out in a few days. With production it does not work like that. I know from dealing with Kooks that the bender is typically the bottleneck in production and everything is scheduled a month or two out. Whenever we are waiting on something it is because it is "scheduled to be bent". It also takes time to reset the bender from one job to another.
They run 30 of this bend for this part and 30 of that bend for another part. It is impractical to change around the bender for a one off...especially for a pipe you had in your mind you probaly did not want to spend more than ~$75 on. Because of this you would not see your pipe until they bent F-body Y-pipes again..which would not be till they started to run out of them (could be months depending on what is on the shelf). So the only practical way for them to get you the Y-pipe in a reasonable amount of time would be to cut up an assembled Y-pipe. So techncially, you are getting half a Y-pipe..because they are cutting a whole one up. One thing I don't get is why they would even cut it up...it would make more sense to just send the half you need with the flanges. It makes no sense to waste the labor.
That being said, you also got a pretty high price quote because you called direct, and they only sell at retail direct. If you called a dealer, they likely would have been able to help you out more and given you a better price.
When I laughed at the $167 price, I asked how they came up with that and he said it was simply have the retail price of the ypipe. I just thought it was just wrong to charge half the price when it certainly wasn't half the cost in labor or materials.
Again, it's just me, and I'm not bashing kooks, but I was just really surprised. I will go back and edit some of my harsh words from earlier. What can I say, I was up all night with a screaming 1 month old.
George Rumore
General Manager
1-866-586-Kook Ext. 308
GeorgeR@Kookscustomheaders.com
45 Years of Racing and Engineering Experience
I replied to this thread when I probably shouldn't have, and again, I reiterate that I wasn't bashing Kooks, I was just really surprised.
And to the ***** that said it wasn't Kooks fault I ruined my ypipe, NO **** dumbass, I never blamed them. But since it was their ypipe, I figured that would be the people to call to look into getting a replacement. Hell you wouldn't call MAC if you broke your DELL would you?
I'm simply going to pull of that side of the ypipe and have it repaired locally for a couple bucks.
Sorry George, I wasn't trying to bash, was just surprised.
George Rumore
General Manager
1-866-586-Kook Ext. 308
GeorgeR@Kookscustomheaders.com
45 Years of Racing and Engineering Experience
Thanks.





