My New Shortblock
Well my motor shipped out right on the ship date and should be delivered monday. It is the integrity and customer service that makes me feel comfortable going with APE. Chris, if it makes you feel better, your delivery guarantee is one of the big reasons I chose to order my engine from you guys.
Originally Posted by Nick@AP-Engineering
While we don't deliver pizzas, I'd like to think we have something better to offer.
Although a large pep and cheese with cajun crust is a thing of beauty
Although a large pep and cheese with cajun crust is a thing of beauty
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TECH Veteran
Joined: Feb 2002
Posts: 4,049
Likes: 2
From: Loganville, GA
Originally Posted by Nick@AP-Engineering
We gave a guaranteed date and this motor slipped through the cracks, so we will of course honor our policy and take care of this. We are in the business of making customers happy, and helping them build fast cars. We try our best to accomplish both of these goals 100% of the time.
This same treatment goes for anyone who orders a motor. Ask for your guarantee date when you order the motor and you will have your motor on that date. Interesting concept really. Order something, get a ship date and it ships on that date. Weird and wild stuff there.
This same treatment goes for anyone who orders a motor. Ask for your guarantee date when you order the motor and you will have your motor on that date. Interesting concept really. Order something, get a ship date and it ships on that date. Weird and wild stuff there.
Ya'll could teach others alot..... 
Launching!
Joined: Dec 2003
Posts: 218
Likes: 0
From: White Plains,NY
bottom line is ape had to pay for the free motor, but they just infinitely raised my confidence in them, so when I need that 427, i know exactly who i will be calling!! I bet there are many others like me, so in the longrun excellent customer service pays for itself sevreal times over....
Originally Posted by NastySSoo
I just spoke with Chris, and he said even the shipping and crate fee are free!!! I sure as hell didnt expect that!! They have a customer for life!!!
Paul
Paul
Told ya...
Chris does some 
stuff and always takes care of the customer.Kyle
HOLY SNIT! Man, im kicking myself cause I was about to order their bottom end! Not that its good business to give free stuff away, but man.. that shows you how good they are to THEIR WORD!
Congrats and props to APE!
Congrats and props to APE!
That is outstanding customer service. I know both Chris and Nick, and they are upstanding guys. Not only do they do great work and stand behind it, but then something like this comes along and... well... damn! There's a few other vendors on this board I wish would make guarantees like that. Being jerked around for over a month gets aggravating. If I find out something I ordered did in fact ship today like i was told, FINALLY, I wont say anything. Otherwise, I might have to start pointing fingers.
Originally Posted by chety
its great to get the news its free, but i would have prefered to have recieved it when i thought i was gonna get it
Originally Posted by TheBlurLS1
you're joking right? how much bloody money do you have?
Launching!
Joined: May 2004
Posts: 295
Likes: 0
From: Colorado Springs
Originally Posted by LowETz
My bet is that after enough folks who are on the fence about who's motor they purchase read this.... their mind will be made up.....
Last edited by Clipper; Mar 22, 2005 at 02:19 PM.