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Vengeance RESOLVED

Old Jan 10, 2009 | 07:16 PM
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I ordered my fast 92 from vengeance on dec 22. and stilll havent got it. When i first ordered it they told me it would ship out that following monday the 29th. Ive made arrangements at my local performance shop to get it installed tuned as well as some other things pullies rails etc. on jan 7 thinking it would defintly have arrived by then, still no parts.

So i pmed ron to check on it for me which he did do he informed me it hadnt shipped it would be finished that afternoon and shipped the next day Tues Jan 6. Well its now the 10th and still no parts. I would think almost 4 buisness days would be enough to get it here but maybe im wrong, i appreciate ron for checking on it and know its probly a very busy time.

how long has there turn around been for you guys? not ranting just curious...
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Old Jan 10, 2009 | 08:30 PM
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nobody has recently bought a ported fast 92 from vengeance ????
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Old Jan 10, 2009 | 09:06 PM
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Be paitent,i sent my intake out to annother vendor to be ported and it took 6 days UPS,just last week.Just call Monday for a tracking number,im sure its on its way.My son also ordered one from them 8 days ago from today and he has not got it yet.
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Old Jan 10, 2009 | 10:29 PM
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took two weeks for me,but that was around christmas new years holidays
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Old Jan 10, 2009 | 10:55 PM
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Originally Posted by cyacops
took two weeks for me,but that was around christmas new years holidays
so you ordered yours around christmas and got it in two weeks, i ordered mine before christmas and still havent recieved it!

im not very patient..............

its been 20 days!
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Old Jan 11, 2009 | 05:05 PM
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The best thing to do is call the shop instead of e-mails or PM's.Easier to get direct answers ect.
As for shipping,well sometimes UPS and FEDEX just suck.I order alot from Texas and if I don't 3 day it the parts can take 4-10 days to show up.Never consistant.
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Old Jan 11, 2009 | 06:18 PM
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Originally Posted by Slowhawk
The best thing to do is call the shop instead of e-mails or PM's.Easier to get direct answers ect.
As for shipping,well sometimes UPS and FEDEX just suck.I order alot from Texas and if I don't 3 day it the parts can take 4-10 days to show up.Never consistant.
im going to call tomorrow, hopefuly itll be here by tomorrow though if not i might have to go a difffrent route
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Old Jan 12, 2009 | 11:28 AM
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Dustin,

I am extremely sorry for not having your intake to you as promised. There was a mix up in shipping and your order got skipped over.

I have processed your shipping label personally and overnighted your intake to you at no additional charge.

UPS Shipping info is 1Z26VE371390604777

It will be there tomorrow sir. Again, I am sorry for the delay.

Ron
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Old Jan 12, 2009 | 12:06 PM
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Originally Posted by Ron@Vengeance
Dustin,

I am extremely sorry for not having your intake to you as promised. There was a mix up in shipping and your order got skipped over.

I have processed your shipping label personally and overnighted your intake to you at no additional charge.

UPS Shipping info is 1Z26VE371390604777

It will be there tomorrow sir. Again, I am sorry for the delay.

Ron

Thats customer service... Something you don't' see every day!
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Old Jan 12, 2009 | 01:06 PM
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Wow that is some stand up customer service.
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Old Jan 12, 2009 | 01:13 PM
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Originally Posted by Ron@Vengeance
Dustin,

I am extremely sorry for not having your intake to you as promised. There was a mix up in shipping and your order got skipped over.

I have processed your shipping label personally and overnighted your intake to you at no additional charge.

UPS Shipping info is 1Z26VE371390604777

It will be there tomorrow sir. Again, I am sorry for the delay.

Ron
ok, I understand these things happen. Thanks for taking care of it and overnighting the parts.
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Old Jan 13, 2009 | 08:48 AM
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Wow, nice job Vengeance!
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Old Jan 18, 2009 | 10:28 PM
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got the intake installed, outstanding performance increase!! the ported intake tb and underdrive pullies gave me 48 to the wheels!!


Thanks ron and everyone at vengeance!!
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Old Jan 20, 2009 | 10:37 AM
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AWESOME results!!! Thanx again for choosing Vengeance!!!
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