HP Tuners question (Not happy)
#81
Banned
iTrader: (43)
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If HPT didn't decide to use their current license scheme, which doesn't allow you to change the VIN, this guys whole issue could have been taken care of, in under an hour, including test driving it and logging it to make the minor adjustments, that would be required for the slight differances between the 2 vehicles. Lets see how hard would it be. Down load tune from vehicle #1, plug the roadrunner in to vehicle #2 hook the laptop up to the roadrunner, start EFI Live RRT open the file, start the vehicle , drive it and do some real time tuning, save the file and then, install the original PCM and flash it with the corrected tune.
#85
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Now go change your panties.
#86
LS1TECH Sponsor
iTrader: (2)
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Last night I got a phone call from Jay at HP Tuners and I will say that this guy should be making the customer service decisions at HP Tuners. He is very easy to work with and I found him to be quite the gentleman. As such I would recommend to anyone having issues with customer service to email him. I believe that you will find him much more receptive than anyone else. I sent him an email a second ago explaining that I ordered EFI Live but wanted to let folks here know that he appeared to genuinely care about their customers, unlike the rest who would appear indifferent. I wish he was in charge of overall customer service. Thanks Jay I appreciate your time and effort, you are a gentleman and a scholar. I'm sorry we are parting company and wish I had met you earlier. Take care.
Jim C.
Jim C.
Maybe the moderators can clean up this thread a bit and move it to the sponsor feedback section since its obviously gotten well off track.
Have a good one Jim
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-Bill
#87
FormerVendor
iTrader: (45)
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There is so much WIN in this thread.
Big Geek - You made your point in the first post, after that it's just "hey I'm gonna use tha inner netz to try and force your hand". With all of the spite in your post, I would pass on keeping you as a customer myself. You poke at the education of others... you should really read all of your posts here in this thread. Really. Really-really.
Poconojoe - Everyone (except possibly the OP) knows that almost all of your posts are complaining about HPTuner's. You have good info to share, especially for the swap guys but you sound like a broken record with the HPTuner's hate. You and Macca should take a vacation and spend some time together. Is it EVER going to get old to (either of) you? You aren't going to catch Nic not knowing what he's talking about. Of course what he said was right about the trying to move all of the visible cal data from one year to another being the wrong way; that is the wrong way. Posts like this demonstrate that while you may know ONE way, knowing ALL WAYS would be much more useful to those posters: https://ls1tech.com/forums/13519620-post81.html Any competent tuner will know what can carry over and what won't and they don't need to goto the lengths that you write about.
Big Geek - You made your point in the first post, after that it's just "hey I'm gonna use tha inner netz to try and force your hand". With all of the spite in your post, I would pass on keeping you as a customer myself. You poke at the education of others... you should really read all of your posts here in this thread. Really. Really-really.
Poconojoe - Everyone (except possibly the OP) knows that almost all of your posts are complaining about HPTuner's. You have good info to share, especially for the swap guys but you sound like a broken record with the HPTuner's hate. You and Macca should take a vacation and spend some time together. Is it EVER going to get old to (either of) you? You aren't going to catch Nic not knowing what he's talking about. Of course what he said was right about the trying to move all of the visible cal data from one year to another being the wrong way; that is the wrong way. Posts like this demonstrate that while you may know ONE way, knowing ALL WAYS would be much more useful to those posters: https://ls1tech.com/forums/13519620-post81.html Any competent tuner will know what can carry over and what won't and they don't need to goto the lengths that you write about.
#88
Banned
iTrader: (43)
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As far as Nick not ever being wrong, his statement about different cars with same mods, not being able to use the same tune, must mean your mail order tunes don't work very well, and we know that's not true, since nobody I know that has been sent to you for one, has complained about them. So thank you for proving Nick wrong
Posts like this demonstrate that while you may know ONE way, knowing ALL WAYS would be much more useful to those posters: https://ls1tech.com/forums/13519620-post81.html Any competent tuner will know what can carry over and what won't and they don't need to goto the lengths that you write about.