TEA customer service....
I purchased a set of TEA 5.3L heads in November of '02 to replace a set of 5.7L heads from another very well known vendor/porter as I felt my #'s were below par given the combo at that time. I installed the heads and picked up ~ 22rwhp over & above the previous heads. An FMS tune got the baby cam(T1)/ lil' headed combo to 416/405. I was thrilled.
Well over one year, and many hard miles/passes later, my shortblock took a dump, taking w/it some valves. I sent the heads back to TEA and Brian fixed the heads charging me only for the upgraded springs(987 to 978). No cost to me for the valves/valve job, or setup labor. Again....I was thrilled. Now all I had to do was install my new LS6 shortblock.
Between the time the heads were shipped, and I recieved them, "something" happened. Upon opening the box, I saw they had been what I believed to be severely damaged to the point of needing to return them for repair(they basically looked as if they were thrown from Bubba's '77 Ford pickup truck onto the highway).
I called Brian, and arrangements were made to ship them back. Several days(not weeks/months)later, Brian contacted me to say that he would like to replace these heads for a NEW 5.3L casting w/the NEW CNC program/valvejob.
I hemmed and hawed....but eventually submitted.....
At this stage of the game w/the car obviousley not ready for the Thunder shootout, I decided to go with the "hand finished" job. Brian already had a large backlog of work he was trying to get out the door for other's, but "made time" for me in an effort to get my chit back up and running.
I installed the new heads two weeks ago, and have got to admit I can still feel the difference from the originals. An FMS tune will take place on the 26th, and will have dyno/track #'s for you guys. For the relatively "smallish" cam(FMS F11)I think me gots a beast.
In closeing, I like to say Thank You to TEA for the best CS I've ever experienced from any vendor!
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Can't wait for that Futral tune.