ARE Statement

What is the best way for him to get ahold of you if he decides to do it? Barry isnt a sponsor here so you'll have to take it to email.
Barry please edit your sig as well. No contact phone numbers please.
Thanks man!

Chris
ps- If you would like to become a sponsor email PSJ or Nineball and they will hook you up.
The Best V8 Stories One Small Block at Time

Thanks for the advice, now to find someplace that will actually do it in a decent amount of time

Why would someone assume that we would not have an experianced tunner on staff
unless there are a few white lies out there trying to make certain customers feel very uncomfortable
with the recent changes at ARE. I said this before and I will say it again, We just want the chance to make things right and don't expect trust or respect to come any other way then by earning it.
The changes happening at ARE right now will make for better customer service in a big way. Being honest with timeframes has to be one of the most important things when it comes to customer service, we need another week to get the new structure settled and would be very disapointed to know we failed in delivering what we have said to a customer( I'm sure it will be known on this board if we don't
)There are a few things I can assure everyone of when dealing with ARE from here on in and that is we will be 100% honest on timeframes and delivery dates as well as constant commnication with customers on the staus of thier project big or small.
I know there have been some unfortunate people that were mistreated or got caught in the financial crunch that plagued ARE in the not so distant past. I am not blaming any individual employee for the situation and fell it very disturbing to hear that others were blaming the issues on a single person like me
. Bottom line is that things got bad for what ever reason and the bus. was in a spot, the important thing I see here is that we are making changes internally to get out of this spot and never get there again
I just want to assure everyone reading this that we are not going out of bus ( this is a rumor I had heard a few times this week
) and anyone with ongoing jobs at ARE will be taken care of in the most prof. and expediant way.
Thanks for lending an ear
Oh, Todd you can come up and programm anytime for ARE; it's just a short drive over the bridge or through the tunnel
As of Monday March 22, there has been a change of management and some staff, Wade has left ARE to pursue other interests. We recognize that there are customers that have not been addressed and would like to hear from them so that we may deal with them on a, one on one basis. You can call our shop 905.420.9195 or Toll Free 866.539.4605 and ask for Ray, Pete or Paul. We are continuing to deal with the outstanding issues and plan to have them dealt with shortly.
I want to point out that we have made signifigant changes to the business to address the customer service issues. Our commitment is to answer all emails with 48 hours and return all calls within 24 hours or sooner.
Thank you
Nick Agostino
if i wasnt happy with the cam you sent me? That Wade wouldnt answer me about?!?!?!?!?!?!?
If so email me @ DaveD@Ramchargers.com and let me know... Last edited by PhantomTA; Mar 25, 2004 at 05:35 PM.
if i wasnt happy with the cam you sent me? That Wade or Barry wouldnt answer me about?!?!?!?!?!?!?
If so email me @ DaveD@Ramchargers.com and let me know...
I had made a post a while back stating anyone that has had issues with older H&C or just in general to send things back and we will repair at no cost to the customer, you were one of the ones that wasn't happy and am extending the offer again to get you taken care of. Send me PM with your number and we can chat. We will do right by everyone
Thanks, Looking forward to seeing you Todd
I had made a post a while back stating anyone that has had issues with older H&C or just in general to send things back and we will repair at no cost to the customer, you were one of the ones that wasn't happy and am extending the offer again to get you taken care of. Send me PM with your number and we can chat. We will do right by everyone
Thanks, Looking forward to seeing you Todd

Holy crap, are you serious?
Pm on the way...



