TransAm52804

I know, but there was absolutely no reason for me to say the stuff I did about you guys and your company.

Pro Stock John

iTrader: (34)

T...52804 it take a big man to apologize for hot remarks and I am impressed that you did that. Take care!!!

Stone0fFire

i am glad to see i am not the only one who

Taphee6

iTrader: (2)

Speed Inc has been fair to me but there are two issues here that the customer is correct on. First being, it is not that hard to pick up the phone and notify him the part is on backorder. Second, Speed Inc should review thier credit card policy because you should not charge a customers account until after the product has shipped. You can get an authorization code to secure the funds at the point of sale and then settle when the product has shipped. This is what most credit card companies require.

minty

Shut up. The policy is obviously fine if this happens once a ******* year.

blkZ28spt

WTF? Unless there is something major that I missed (is not in this thread), where are you coming from? I think he made a valid point and i doubt somethign like that happens once a year It's not a big deal or anything, but still, it's a valid point(s).........

Demon SS

iTrader: (3)

Well, as a small shop we sometime need support from the more established larger companies and Speed Inc. is one of the ones we work with. They have always been great IMHO. Unfortunately with this industry "****" happens that is really no ones fault.
Tom Izzo(Speed Inc.) did the credit and made amends.
TransAm52804 apologized, it takes a man to say I was wrong (again IMO).

Not getting parts when you need them is frustrating.

We as vendors------>
do our absolute best to meet the customers needs and believe me we like it even less than the customer when things go wrong.

Pro Stock John

iTrader: (34)

Problem was more than addressed by Speed Inc.