Ok,
So a number of phone calls to the folks at Thunder Racing and I decided to take a trip from Dallas/Ft.Worth and right to them in Baton Rouge,LA.
From the minute I drove up I was impressed. Every facet of the business is perfect. The shop is professional, spotlessly clean, and organized. The staff appears to love their jobs (Geez, I wanna work there for burgers...lol) and they have excellent customer service.
I was met by Chris (Big Chris) who immediately made me feel welcome. Next, got to talk to the Big Kahuna's...Angie (Chief organizer/Pro business woman w/ the heart of a racer who's eyes sparkle at the mention of high compression and lift on a cam) + Geoff (Angie's partner in crime/owner/tuning Guru/50 thousand ideas going all at the same time) **Shane, Jason, Stu..Tech's (all around bad-*** know thier business car guys)**Big Paul...salesman extrodinare and all around nicest guy you can meet.
Angie and Geoff offered up installation of our new cam, etc, even though they were swamped with other projects. The guys got right on with the job and had parts-a-flyin in no time. **Jeremy and Da' Shippin dudes were goin to town sending and receiving orders and all the while...the staff was having a good time.
Late Wednesday afternoon there was a snag. My wiring harness was causing the left bank of cylinders to not fire. Shane, Jason, Angie, Geoff and Paul kept right on working far past closing time to get the issue sorted out. Unfortunately my car would not give up her secret of what was the problem.
I was offered several homes to stay at but decided that I would go to a hotel (I had my dog w/ me) instead. Geoff, tired as you can possibly imagine, then drove me around until we could get a hotel that would take a police dog. In the morning I was picked up and chauffered back to the shop by Paul. Jason and Shane were able to locate the gremlin in the harness on Thursday afternoon and made repairs.
I was treated like a part of the family!! Taken out for lunches, dinners, chauffered around like somebody important (I'm not) but really liked it
Even with the car fixed, we were waiting on a small part that the guys figured that I should have before I left. I decided to stay over Thurs. night...Heck, I didn't want to leave!!
Ok, enough rambling. I can't say enough about the Thunder Racing operation. To call it a business seems unfair of a term. These people breath performance and are truly some of the best people I have ever had the pleasure of meeting. I will be a TR customer and friend forever.
THANK YOU

 

That's awesome. I love giving TR my $$

 

They all are a standup crew, great customer service. Down to earth people, and always a pleasure to deal with!!!!

 

It was nice meeting you on thursday evening. I'm tim..my wife(Nikki) was working at the front desk with chris. Have to say you have a sweet car and love the dog. Glad everything worked out for you and the car.

Yea, thunder racing is more of a family than a business. They treat everyone that walks in with much respect and love having people there. Hope to see ya back there one day.

Tim

 

Apparently while I was on vacation the entire staff of Thunder was replaced with pod people. Now I am sitting here wondering if I am next.

 

Hey Matt....

No worries pal...the dog and I took a nap in your office (P.S. Brando loved your sweater..lol) I pretty sure that you couldn't be replaced by the way everyone spoke about you...probably beccause you wern't there
Anyway, thanks for the easy chair + the excellent calender....See ya at the end of the month.

Kev & Brando

 

Kevin, it was pleasure meeting you and going out to dinner last week. I'm glad the trip back to TX went smooth. You and Brando are more than welcome anytime you guys are in the area.

See you soon!

Jason

 

See, that's what I mean...these guys are the best!

Jason, I'll be back at the end of this month for Shane's LT's....

Kev

 

****sniff *****sniff . I must've not made too much of an impression. And to think....I really fell hard too....for Brando!!!

P.S. Don't forget to pack his food next time, poor guy, eating steak and stuff....and what's this about a cookie?.... j.k.

 

Never been there but I always order form Thunder becuase of their speedy and accurate service.

 

 

hey Kev, i was nice meeting ya, i was the one getting angie to order me a new axle and talking to you in angies office while she was on the phone. she will do whatever it takes to make the customer happy and get her point across to the other compaies when they give us problems.
brando was a awsome dog.
btw, the car was sweet the way you had the equiptment set up
Rodney

 

Me too!

 

I also order most of my parts from Thunder due to the customer service and speedy shipping. These guys are like an economy of scale for fbody's. Thunder is awesome.

 

TR is certainly the standard...and they set it high Thank you TR!!!

 

Thanks guys!

A.

 

PS - Kev, We sure did miss you today! I was so sad and depressed, I had Shane & Stu put springs & shocks on my car and now I feel all better

A.