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Old 01-21-2016, 12:27 PM   #1
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Default Racetronix Please pm me

I have tried to contact you guys to get some questions answered on your site, but apparently once a email is entered, you can not use that same email to re-contact you guys? It tells me it must be unique. I tried to just pm you guys, but, I can't do that either, because you have blocked pm's. So this is my last resort to try to buy from a vendor. I think its a shame it's this hard, just to buy from someone.
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Old 01-21-2016, 12:54 PM   #2
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Originally Posted by rpturbo View Post
I have tried to contact you guys to get some questions answered on your site, but apparently once a email is entered, you can not use that same email to re-contact you guys? It tells me it must be unique. I tried to just pm you guys, but, I can't do that either, because you have blocked pm's. So this is my last resort to try to buy from a vendor. I think its a shame it's this hard, just to buy from someone.
You can use the contact form on our web site or contact one of many Racetronix dealers who sponsor this forum.

http://racetronix.com/contact/
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Old 01-22-2016, 11:39 AM   #3
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Thats the exact way I have tried to contact you. As I said, your site says I must use a UNIQUE email address. My guess is, your system does not see it as unique since I have contacted you before. Like I said, not sure why you guys would want to do that, but it makes it hard to buy!


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Old 01-22-2016, 12:11 PM   #4
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Thats the exact way I have tried to contact you. As I said, your site says I must use a UNIQUE email address. My guess is, your system does not see it as unique since I have contacted you before. Like I said, not sure why you guys would want to do that, but it makes it hard to buy!
We believe an update caused this problem.
It should be OK now.

We did reply to your e-mail on 1/21. We resent the e-mail today.

Last edited by Racetronix; 01-22-2016 at 12:50 PM.
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Old 01-22-2016, 02:52 PM   #5
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That screenshot was taken today. I just have more/specific questions I need answers for, before I can purchase, and it just makes this difficult. Just a little frustrated is all.
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Old 01-22-2016, 04:14 PM   #6
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That screenshot was taken today. I just have more/specific questions I need answers for, before I can purchase, and it just makes this difficult. Just a little frustrated is all.
Did you check your SPAM folder for our reply?
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Old 01-22-2016, 10:10 PM   #7
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Not once did I say you didn't reply to my original question, but since you don't have a phone #, and apparently, I am the issue, I'll quietly go away.
Thanks
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