Thunder Racing Failed me badly
08-06-2004, 08:58 PM
#23
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this is why I had them split the shipping on my order (cost me extra) so I could get the cam installed while I wait for the springs/retainers (my engine is out of the car)
Thanks for the update Paul
Thanks for the update Paul
08-09-2004, 12:06 PM
#27
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YIIPPPPEEEEEE!!!!!!! Holy **** I will have my cam for this week.
New list of things to accomplish this weekend:
1. Sleep- no longer necessary
2. Eat- no longer necessary
3. Install TREX- HELL YEAH
New list of things to accomplish this weekend:
1. Sleep- no longer necessary
2. Eat- no longer necessary
3. Install TREX- HELL YEAH
08-12-2004, 02:59 PM
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Update
Got my one package yesterday and the other today. I had to sign for the package that had the cam in it so it was a day later cause I wasnt home.
Thanks Paul, I reaaly appreciate the attention and the shipping too.
Got my one package yesterday and the other today. I had to sign for the package that had the cam in it so it was a day later cause I wasnt home.
Thanks Paul, I reaaly appreciate the attention and the shipping too.
08-13-2004, 12:09 PM
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Originally Posted by kenkaru
If anybody's got a story of awesome customer service from Thunder, I'd love to hear it. I'd love to believe that I've just been unlucky with them but I don't think so.
ordering that way usually means individual packages. Think that time I got about 5 or so packages, all had UPS tracking numbers and at the latest shipped the day after I placed the order--most shipped the same day 
Recently, I bought another cam package, lifters, gauges, gauge pod, 12 bolt, and got all right on time. Moser had shipped me the rear with one stud the wrong size, I called up Paul and he had them send me out a couple news ones with expediated shipping
Also when I needed a 2 5/8" fuel pressure gauge. I ordered it from Paul, he calls me up the next day to tell me there is going to be a 2 week back order from Autometer. I told him that would be too long of a wait, he put me on hold for a bit and came back to inform me that Summit has them in stock and gave me the Summit part number for the gauge 
Thunder Rules!
