Prc/tsp/racetech
07-17-2005 | 08:16 PM
#21
At this point I would like to nolonger discuss this. I'm not sure what your talking about 231/237 233/239 or whatever...
I do not remember talking to you about porting the cylinder heads in house, but if I said they were ported in house then they were. I don't lie to people. Do you honestly think we would buy a $200K+ CNC machine to produce a product that doesn't do what we promise?
Here's where I'm at:
I don't think the heads were CNC'd here, but until I get them here I can't be 100% sure.
I can't fix those heads going out if they weren't correct, but here's what we do now:
The new sets are all documented, flowed & triple checked prior to shipping.
Can you give me the chance to see them & figure out whats happening instead of attempting to bash the company as if we try to screw everyone!?!?!
We work hard to build the best cylinder head & if the heads in question are not correct then I'll make sure & get you a brand new set or all of you money back.
Correct me if I'm wrong but doesn't it seem like your just out to hurt PRC instead of giving me the opportunity to see the heads & figure out exactly whats going on?
I'm sorry the cylinder heads didn't flow like they were suppose to. The early 10 sets of heads or so were not all flowed because we didn't have access to a flow bench for flowing every set.
All cylinder heads that leave now are completely flowed & checked prior to shipping.
Please give me the chance to get the heads back & find out whats going on rather than bashing me & calling me a liar when I don't even remember the heads.
If I told you the cylinder heads were ported in house then they were. I wish we would have had better tracking info on the first few sets but we didn't
Hard lesson learned, but all it does is motivate me to make a even better product.
I do not remember talking to you about porting the cylinder heads in house, but if I said they were ported in house then they were. I don't lie to people. Do you honestly think we would buy a $200K+ CNC machine to produce a product that doesn't do what we promise?
Here's where I'm at:
I don't think the heads were CNC'd here, but until I get them here I can't be 100% sure.
I can't fix those heads going out if they weren't correct, but here's what we do now:
The new sets are all documented, flowed & triple checked prior to shipping.
Can you give me the chance to see them & figure out whats happening instead of attempting to bash the company as if we try to screw everyone!?!?!
We work hard to build the best cylinder head & if the heads in question are not correct then I'll make sure & get you a brand new set or all of you money back.
Correct me if I'm wrong but doesn't it seem like your just out to hurt PRC instead of giving me the opportunity to see the heads & figure out exactly whats going on?
I'm sorry the cylinder heads didn't flow like they were suppose to. The early 10 sets of heads or so were not all flowed because we didn't have access to a flow bench for flowing every set.
All cylinder heads that leave now are completely flowed & checked prior to shipping.
Please give me the chance to get the heads back & find out whats going on rather than bashing me & calling me a liar when I don't even remember the heads.
If I told you the cylinder heads were ported in house then they were. I wish we would have had better tracking info on the first few sets but we didn't
Hard lesson learned, but all it does is motivate me to make a even better product.
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
07-17-2005 | 08:17 PM
#22
I have pm'd you my cell phone number, I would appreciate it if you would call me so we can get on some common ground on this.
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
07-17-2005 | 08:36 PM
#23
I'm not sure what the crap your talking about on this post but I'm pretty sure its called slander. How do you misgrind a camshaft? I have 231/237, 233/239 & 233/239 R2 camshafts in stock currently. Infact I could cam doctor every one of them... Unless you've been here watching the countless hours we've spent testing camshafts then you can't really say any of this crap...
Originally Posted by 1QuickT-A
You sure it wasnt one of those "misground" 231/237 camshafts that came out to be a 233/239 cause the guy fucked up and ground them wrong? But you guys still sold them to everyone as a 233/239 that DIDNT DO JACK **** and put out numbers no better than the 231/237 cause it was basically the same ****** cam... And then come out with the new and improved "233/239 REVISION 2" camshaft and tell everyone that the other one was outdated and this NEW one made more torque blah blah blah than the first cam did. Yeah... THATS SHADY!
And this is what I have to say about the other ****...
When you have heads done at TEA, then swap to some other guy in Arkansas, then swap to doing them yourself and you dont tell anyone until the subject comes up.. NOBODY knew anything about that **** until Brent @ TEA told me about it and then Jason came clean on it when I called him.. Thats kinda shady to me. And when you are having a company like TEA doing the heads and you have guys "pimping" the **** out of their "PRC/TEA" heads that actually did put out good numbers then you sell some heads to ME that are junk what do you expect me to think??
When I bought these heads I was basing my choice on the numbers that Gomer and few others had put down with the PRC heads.. Then I was told that PRC didnt even have a hand in the port work on those heads.. Then I was told that I would get a set JUST LIKE those except with a better valve job but now that they end up flowing SHITTY numbers I am being told that I now have a set of the old heads from some dipshit in Arkansas.. And you guys keep saying that these heads have NOTHING to do with Patriot... Seems to me that they have EVERYTHING to do with Patriot when Terry is doing the work to them and the place in Texas that did some work for Patriot is also doing work on the PRC stuff. Its got Patriot written all over it in a wierd kinda way.. Even if the heads were good, its still stupid crap in my opinion and I'm entitled to that..
And this is what I have to say about the other ****...
When you have heads done at TEA, then swap to some other guy in Arkansas, then swap to doing them yourself and you dont tell anyone until the subject comes up.. NOBODY knew anything about that **** until Brent @ TEA told me about it and then Jason came clean on it when I called him.. Thats kinda shady to me. And when you are having a company like TEA doing the heads and you have guys "pimping" the **** out of their "PRC/TEA" heads that actually did put out good numbers then you sell some heads to ME that are junk what do you expect me to think??
When I bought these heads I was basing my choice on the numbers that Gomer and few others had put down with the PRC heads.. Then I was told that PRC didnt even have a hand in the port work on those heads.. Then I was told that I would get a set JUST LIKE those except with a better valve job but now that they end up flowing SHITTY numbers I am being told that I now have a set of the old heads from some dipshit in Arkansas.. And you guys keep saying that these heads have NOTHING to do with Patriot... Seems to me that they have EVERYTHING to do with Patriot when Terry is doing the work to them and the place in Texas that did some work for Patriot is also doing work on the PRC stuff. Its got Patriot written all over it in a wierd kinda way.. Even if the heads were good, its still stupid crap in my opinion and I'm entitled to that..
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Last edited by Jason 98 TA; 07-17-2005 at 09:53 PM.
07-17-2005 | 09:59 PM
#24
Originally Posted by Jason 98 TA
I'm sorry the cylinder heads didn't flow like they were suppose to. The early 10 sets of heads or so were not all flowed because we didn't have access to a flow bench for flowing every set.
. all it does is leave you liable, in the eyes of the consumer anyway, for defects in a product you may or may not have had a hand in.with the plethora of shops a stone throw away from each other in TX couldnt you have used MTI's, ect bench?
07-17-2005 | 10:48 PM
#25
Y'all need to let this **** die. TSP has always had very good feedback on every board they sponsor. I read the other post at the beginning last night before there was even a single reply to it. From what I've seen TSP tried to make good on the heads from the get go. Hell the heads weren't even purchased from TSP, they were picked up 2nd hand. But TSP still wanted to make good. No questions asked. Now you have a Mod basically attacking a board sponsor before all the facts have come out in the open. How about y'all let this crap temporarily die until TSP gets a chance to make good. I don't think I've ever seen a mod attack a board sponsor so quickly with only one person making a complaint. This is bullshit. Hell APE was given more slack than anyone is cutting such a reputable sponsor like TSP.
07-17-2005 | 11:00 PM
#26
The first few heads were outsourced in cnc & finish work. Shortly after we began cnc porting the heads & having them finished at a local machine shop. All the cylinder heads now are ported here & finished by Terry who has spent as much time on a flow bench as just about anyone on this board.
I can't fix this set of heads until they get back to me. I do everything in my power to check & triple check the heads that we ship out now.
There's nothing I can do about these heads now other than replace them with a set that we do now. I've gone over all the things we do to now make sure every head does exactly what it's suppose to. What else do you want me to do or say JRP? You constantly jump in the threads & make rude comments about quality or whatever else.
What exactly do you want me to do differently? I flow ever head, cnc every head the same, use the same benches, setup Terry to do all the finish work because he's spent tons of timing R&Ding LS1 heads. Have I made a few mistakes early on? Sure I have but I can tell you that the quality on the cylinder heads were doing now is second to none. I could bring you out here & let you flow any set of heads that are ready to ship & they would all do exactly what they are suppose to.
A business is not defined by whether or not they make a mistake, it's defined by how they remedy the situation. Everyone of us is human, mistakes can happen! I've never said we don't make mistakes, but I always taken care of the customer.
You guys get after me before even getting a chance to get the head back & make it right. A business major would understand a competitor wouldn't let me use their flow bench to test my product that will compete against theirs..
I can't fix this set of heads until they get back to me. I do everything in my power to check & triple check the heads that we ship out now.
There's nothing I can do about these heads now other than replace them with a set that we do now. I've gone over all the things we do to now make sure every head does exactly what it's suppose to. What else do you want me to do or say JRP? You constantly jump in the threads & make rude comments about quality or whatever else.
What exactly do you want me to do differently? I flow ever head, cnc every head the same, use the same benches, setup Terry to do all the finish work because he's spent tons of timing R&Ding LS1 heads. Have I made a few mistakes early on? Sure I have but I can tell you that the quality on the cylinder heads were doing now is second to none. I could bring you out here & let you flow any set of heads that are ready to ship & they would all do exactly what they are suppose to.
A business is not defined by whether or not they make a mistake, it's defined by how they remedy the situation. Everyone of us is human, mistakes can happen! I've never said we don't make mistakes, but I always taken care of the customer.
You guys get after me before even getting a chance to get the head back & make it right. A business major would understand a competitor wouldn't let me use their flow bench to test my product that will compete against theirs..
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
07-17-2005 | 11:06 PM
#27
Originally Posted by Jason 98 TA
The first few heads were outsourced in cnc & finish work. Shortly after we began cnc porting the heads & having them finished at a local machine shop. All the cylinder heads now are ported here & finished by Terry who has spent as much time on a flow bench as just about anyone on this board.
I can't fix this set of heads until they get back to me. I do everything in my power to check & triple check the heads that we ship out now.
There's nothing I can do about these heads now other than replace them with a set that we do now. I've gone over all the things we do to now make sure every head does exactly what it's suppose to. What else do you want me to do or say JRP? You constantly jump in the threads & make rude comments about quality or whatever else.
What exactly do you want me to do differently? I flow ever head, cnc every head the same, use the same benches, setup Terry to do all the finish work because he's spent tons of timing R&Ding LS1 heads. Have I made a few mistakes early on? Sure I have but I can tell you that the quality on the cylinder heads were doing now is second to none. I could bring you out here & let you flow any set of heads that are ready to ship & they would all do exactly what they are suppose to.
A business is not defined by whether or not they make a mistake, it's defined by how they remedy the situation. Everyone of us is human, mistakes can happen! I've never said we don't make mistakes, but I always taken care of the customer.
You guys get after me before even getting a chance to get the head back & make it right. A business major would understand a competitor wouldn't let me use their flow bench to test my product that will compete against theirs..
I can't fix this set of heads until they get back to me. I do everything in my power to check & triple check the heads that we ship out now.
There's nothing I can do about these heads now other than replace them with a set that we do now. I've gone over all the things we do to now make sure every head does exactly what it's suppose to. What else do you want me to do or say JRP? You constantly jump in the threads & make rude comments about quality or whatever else.
What exactly do you want me to do differently? I flow ever head, cnc every head the same, use the same benches, setup Terry to do all the finish work because he's spent tons of timing R&Ding LS1 heads. Have I made a few mistakes early on? Sure I have but I can tell you that the quality on the cylinder heads were doing now is second to none. I could bring you out here & let you flow any set of heads that are ready to ship & they would all do exactly what they are suppose to.
A business is not defined by whether or not they make a mistake, it's defined by how they remedy the situation. Everyone of us is human, mistakes can happen! I've never said we don't make mistakes, but I always taken care of the customer.
You guys get after me before even getting a chance to get the head back & make it right. A business major would understand a competitor wouldn't let me use their flow bench to test my product that will compete against theirs..
Sounds to me like TSP is going above and beyond. Everything I have bought from them has be up to par. They have great customer service and I think its bullshit that they get bashed for something that they dont even have yet, to inspect. Give them a chance
07-17-2005 | 11:10 PM
#28
Thanks for the support jamnut! I will make sure Matt's heads are replaced or give him a full refund whichever he prefers. In the end all this does is make us stronger & give me more drive to make new & better things. Our new product quality control is second to none & will insure that every head flows what its suppose to.
What this experience does is make me want to spend more time developing & tweaking to make punish the competition that much more.
First a cnc shop contacts possible customers & acts like they did all of our good heads.
Next a cnc shop acts like we copied their port.
Next people try to act like we just repackaged a Patriot head.
Now we have competitors worried enough that they want to flow test our heads to see what they do.
I think all of this confirms we're worrying the competition
What this experience does is make me want to spend more time developing & tweaking to make punish the competition that much more.
First a cnc shop contacts possible customers & acts like they did all of our good heads.
Next a cnc shop acts like we copied their port.
Next people try to act like we just repackaged a Patriot head.
Now we have competitors worried enough that they want to flow test our heads to see what they do.
I think all of this confirms we're worrying the competition
Originally Posted by jamnut
Y'all need to let this **** die. TSP has always had very good feedback on every board they sponsor. I read the other post at the beginning last night before there was even a single reply to it. From what I've seen TSP tried to make good on the heads from the get go. Hell the heads weren't even purchased from TSP, they were picked up 2nd hand. But TSP still wanted to make good. No questions asked. Now you have a Mod basically attacking a board sponsor before all the facts have come out in the open. How about y'all let this crap temporarily die until TSP gets a chance to make good. I don't think I've ever seen a mod attack a board sponsor so quickly with only one person making a complaint. This is bullshit. Hell APE was given more slack than anyone is cutting such a reputable sponsor like TSP.
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
07-18-2005 | 01:04 AM
#29
Thread Starter
Joined: Dec 2004
Posts: 2,034
Likes: 0
From: Birmingham, Alabama
The whole point in any of this was to inform the guys at TSP and the customers on this site that there was a problem. I didnt not come straight out of the gate bashing TSP or calling you a liar. After getting jumped on by some of the nutswingers I only went as far as I did because I felt that I had to fight back. I think TSP sells alot of good stuff and has good customer service in general. I've said it a thousand times in 2 days that I was always happy with Jason and TSP's customer service. But, yes.. There was obviously a flaw with these heads and after a few people called me an "idiot" for sending the heads to AFR I just got kind of tired of the **** and started dishing it out.
Terry, I sent you a PM about that last comment of yours and about who told me that info in my post. Its not my fault that your boy gave me false information. Sorry bud..
I dont want a good business to go down the tubes, but when people that work there like "Joseph" come on here and jump my *** basically calling me a liar I'm not just gonna sit here and take it.
And that b.s. about the cams being misground came from a very reputable source that knows you guys at TSP personally and I found that out probably 6 months ago before I had ever even ordered any parts from you guys.. So, I didnt just make that crap up for the fun of it.
Terry, I sent you a PM about that last comment of yours and about who told me that info in my post. Its not my fault that your boy gave me false information. Sorry bud..
I dont want a good business to go down the tubes, but when people that work there like "Joseph" come on here and jump my *** basically calling me a liar I'm not just gonna sit here and take it.
And that b.s. about the cams being misground came from a very reputable source that knows you guys at TSP personally and I found that out probably 6 months ago before I had ever even ordered any parts from you guys.. So, I didnt just make that crap up for the fun of it.
07-18-2005 | 01:12 AM
#30
Thread Starter
Joined: Dec 2004
Posts: 2,034
Likes: 0
From: Birmingham, Alabama
And let me say this again.. Tony ****** Mamo did not approach me about testing these heads. He doesnt even know me and has never talked to me before in his life. I PM'd him a few weeks ago and told him I had just ordered a set and when they got here I would like to have them flow tested.
Hell here is exactly what I said to him that I just copied directly from my saved PM's..
Originally Posted by 1QuickT-A
Tony,
I just recently ordered and recieved a pair of the PRC 2.5 5.3 Heads.. The heads look pretty good, but there are some places in the combustion chambers and in the intake ports that the CNC machine didnt even touch. I think that might be normal cause thats the program they are using, but wouldnt it free up some cfm to hand polish them in those areas? I've seen where you did alot of testing on other sponsors and nonsponsors heads and I was just kinda wondering what they might flow on an independent bench.
Would you be interested in testing these heads? Or have you done a set of the PRC's already? Let me know what you think..
Thanks,
Matt
If anything comes out of this I would only want it to be for the better. I am glad that Jason is saying that all of this will only make them do a better job and make a better product. That is EXACTLY what I was hoping for. Cause I know that PRC has put out some good heads lately and that this is probably just a "bad set" and **** like that happens no matter how good your QC is. I will probably decline from trying a new set of the PRC's, but there is no doubt that Jason will get these heads back. I believe the heads will be shipping back from Cali sometime next week I'm sure and probably take them 4-5 days to get back.. As soon as they are here Jason will be hearing from me so we can work this out. I'm not gonna keep a set of heads that I'm not happy with.. So, everyone can stop saying that "im not giving them a chance to fix it".. Cause I can't pull a set of heads out of my *** to send back..
Hell here is exactly what I said to him that I just copied directly from my saved PM's..
Originally Posted by 1QuickT-A
Tony,
I just recently ordered and recieved a pair of the PRC 2.5 5.3 Heads.. The heads look pretty good, but there are some places in the combustion chambers and in the intake ports that the CNC machine didnt even touch. I think that might be normal cause thats the program they are using, but wouldnt it free up some cfm to hand polish them in those areas? I've seen where you did alot of testing on other sponsors and nonsponsors heads and I was just kinda wondering what they might flow on an independent bench.
Would you be interested in testing these heads? Or have you done a set of the PRC's already? Let me know what you think..
Thanks,
Matt
If anything comes out of this I would only want it to be for the better. I am glad that Jason is saying that all of this will only make them do a better job and make a better product. That is EXACTLY what I was hoping for. Cause I know that PRC has put out some good heads lately and that this is probably just a "bad set" and **** like that happens no matter how good your QC is. I will probably decline from trying a new set of the PRC's, but there is no doubt that Jason will get these heads back. I believe the heads will be shipping back from Cali sometime next week I'm sure and probably take them 4-5 days to get back.. As soon as they are here Jason will be hearing from me so we can work this out. I'm not gonna keep a set of heads that I'm not happy with.. So, everyone can stop saying that "im not giving them a chance to fix it".. Cause I can't pull a set of heads out of my *** to send back..
07-18-2005 | 09:37 AM
#31
Well I guess you know more about our camshafts than I do. LOL The new camshafts come from Comp. The new lobes are all cut from Comp where Lunati use to cut the 231.237. You can't have Comp cut Lunati lobes so we pretty much had to change the camshafts up a little bit. But I'm not really sure what that has to do with cylinder heads, I guess it was just taking a shot at me because other guys on the board were giving you a hard time.
Like I said I'm not sure whats going on with your heads until I get them back. I've sent atleast 6 sets of heads to Gomer so I have no idea which heads you have. What I can tell you is I will make sure & replace them & get those things fixed back up
Jason
Like I said I'm not sure whats going on with your heads until I get them back. I've sent atleast 6 sets of heads to Gomer so I have no idea which heads you have. What I can tell you is I will make sure & replace them & get those things fixed back up
Jason
Originally Posted by 1QuickT-A
The whole point in any of this was to inform the guys at TSP and the customers on this site that there was a problem. I didnt not come straight out of the gate bashing TSP or calling you a liar. After getting jumped on by some of the nutswingers I only went as far as I did because I felt that I had to fight back. I think TSP sells alot of good stuff and has good customer service in general. I've said it a thousand times in 2 days that I was always happy with Jason and TSP's customer service. But, yes.. There was obviously a flaw with these heads and after a few people called me an "idiot" for sending the heads to AFR I just got kind of tired of the **** and started dishing it out.
Terry, I sent you a PM about that last comment of yours and about who told me that info in my post. Its not my fault that your boy gave me false information. Sorry bud..
I dont want a good business to go down the tubes, but when people that work there like "Joseph" come on here and jump my *** basically calling me a liar I'm not just gonna sit here and take it.
And that b.s. about the cams being misground came from a very reputable source that knows you guys at TSP personally and I found that out probably 6 months ago before I had ever even ordered any parts from you guys.. So, I didnt just make that crap up for the fun of it.
Terry, I sent you a PM about that last comment of yours and about who told me that info in my post. Its not my fault that your boy gave me false information. Sorry bud..
I dont want a good business to go down the tubes, but when people that work there like "Joseph" come on here and jump my *** basically calling me a liar I'm not just gonna sit here and take it.
And that b.s. about the cams being misground came from a very reputable source that knows you guys at TSP personally and I found that out probably 6 months ago before I had ever even ordered any parts from you guys.. So, I didnt just make that crap up for the fun of it.
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
07-18-2005 | 09:54 AM
#32
We did some development work on a new early 233/239 that wasn't miscut, but it did end up being way to bad p/v for selling it. Could that be what your tlaking about!?!?!
We need to talk about this camshaft stuff because what your saying is inaccurate & it's boarder line slander.
We need to talk about this camshaft stuff because what your saying is inaccurate & it's boarder line slander.
__________________
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
07-18-2005 | 01:37 PM
#33
Launching!
Joined: May 2004
Posts: 295
Likes: 0
From: Colorado Springs
Originally Posted by 1QuickT-A
The whole point in any of this was to inform the guys at TSP and the customers on this site that there was a problem.
Originally Posted by 1QuickT-A
I didnt not come straight out of the gate bashing TSP or calling you a liar.
Originally Posted by 1QuickT-A
After getting jumped on by some of the nutswingers I only went as far as I did because I felt that I had to fight back.
Originally Posted by 1QuickT-A
I think TSP sells alot of good stuff and has good customer service in general.
Originally Posted by 1QuickT-A
I've said it a thousand times in 2 days that I was always happy with Jason and TSP's customer service.
Originally Posted by 1QuickT-A
But, yes.. There was obviously a flaw with these heads...
Originally Posted by 1QuickT-A
...and after a few people called me an "idiot" for sending the heads to AFR I just got kind of tired of the **** and started dishing it out.
Originally Posted by 1QuickT-A
I dont want a good business to go down the tubes, but when people that work there like "Joseph" come on here and jump my *** basically calling me a liar I'm not just gonna sit here and take it.
Originally Posted by 1QuickT-A
And that b.s. about the cams being misground came from a very reputable source that knows you guys at TSP personally and I found that out probably 6 months ago before I had ever even ordered any parts from you guys.. So, I didnt just make that crap up for the fun of it.
Summary of relavent points:
Relavent point #1: You reported a problem with your heads.
Relavent point #2: Vendor offers to replace heads, or offer a full refund.
What more do you want? Do you make this big a deal when you don't get your burger exactly the way you want it?
Now, I've never bought anything from any of the vendors referenced in this topic, and from a completely independent and neutral interpretation of this thread, you sir, are the shady one.
07-18-2005 | 03:21 PM
#36
12 Second Club
iTrader: (6)
Joined: Nov 2002
Posts: 2,620
Likes: 0
From: Austin, TX by way of Chicago, IL
Originally Posted by Clipper
Yes, you did. TSP offered to immediately correct the problem, whithout question.
Uhh, yeah, you did.
Do you think they are not entitled to defend themselves or their reputations?
So does everyone else.
You've also called Jason a "Shady Liar" about the same number of times.
Strange, Jason also said there was obviously a flaw, and offered replacements or a refund, but at that point in time you hadn't dragged the TSP label through the mud enough.
I don't recall anyone calling you an idiot.
You did the same thing to Jason.
Is your source the same "guy in Alabama" that flowed the heads?
Summary of relavent points:
Relavent point #1: You reported a problem with your heads.
Relavent point #2: Vendor offers to replace heads, or offer a full refund.
What more do you want? Do you make this big a deal when you don't get your burger exactly the way you want it?
Now, I've never bought anything from any of the vendors referenced in this topic, and from a completely independent and neutral interpretation of this thread, you sir, are the shady one.
Uhh, yeah, you did.
Do you think they are not entitled to defend themselves or their reputations?
So does everyone else.
You've also called Jason a "Shady Liar" about the same number of times.
Strange, Jason also said there was obviously a flaw, and offered replacements or a refund, but at that point in time you hadn't dragged the TSP label through the mud enough.
I don't recall anyone calling you an idiot.
You did the same thing to Jason.
Is your source the same "guy in Alabama" that flowed the heads?
Summary of relavent points:
Relavent point #1: You reported a problem with your heads.
Relavent point #2: Vendor offers to replace heads, or offer a full refund.
What more do you want? Do you make this big a deal when you don't get your burger exactly the way you want it?
Now, I've never bought anything from any of the vendors referenced in this topic, and from a completely independent and neutral interpretation of this thread, you sir, are the shady one.
I have never purchased anything from TSP, but have been saving my pennies to order a complete 233/239 cam, spring, and pushrods kit hopefully this week.
After reading this and the other thread, there is no doubt in my mind that this is a reputable company to give my business. I know that if there is a problem (which I am 99.99% positive there won't be), the guys at TSP will go above and beyond to make the situation right. I believe that after the slanderous verbage you have displayed in these threads, most sponsors would go tell you to go **** up a rope.
07-18-2005 | 03:23 PM
#37
12 Second Club
iTrader: (6)
Joined: Nov 2002
Posts: 2,620
Likes: 0
From: Austin, TX by way of Chicago, IL
Originally Posted by Jon@Texas-Speed
After several attempts to call with no answer, we are still waiting to hear from the customer.
BTW, Jon, thanks for the help on the phone last week about the 233/239, ran out of dough this week but will be ordering the cam kit from you thursday.
Thanks,
Chris from Chicago
07-18-2005 | 04:00 PM
#38
Not a problem... Just let me know and we'll get you fixed up!!!
Originally Posted by baddogz28
BTW, Jon, thanks for the help on the phone last week about the 233/239, ran out of dough this week but will be ordering the cam kit from you thursday.
Thanks,
Chris from Chicago
Thanks,
Chris from Chicago
07-18-2005 | 08:08 PM
#40
Thread Starter
Joined: Dec 2004
Posts: 2,034
Likes: 0
From: Birmingham, Alabama
Jason I told you in that PM that I was starting a new position at work today and that I would call if I had the chance. I called TSP today but you guys were closed for lunch.. It was around 12:30.. I think you left your cell number on my voice mail or an earlier post so I'll call you as soon as I eat dinner.
The crap about the cam situation is the least of my concerns.. Yeah I was gettin a little bit ill at the way Joseph was handling things so I thew it out there. I shouldnt have done that and I do apologize. But, that is EXACTLY the way that I heard it. But, I really dont even care at this point if it happened or not. If it did then thats not good, and if it didnt then thats even better. Call it what you want...
But, I will be calling you tonight..
The crap about the cam situation is the least of my concerns.. Yeah I was gettin a little bit ill at the way Joseph was handling things so I thew it out there. I shouldnt have done that and I do apologize. But, that is EXACTLY the way that I heard it. But, I really dont even care at this point if it happened or not. If it did then thats not good, and if it didnt then thats even better. Call it what you want...
But, I will be calling you tonight..