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EAD Performance - Resolved

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Old Sep 28, 2005 | 09:14 AM
  #1  
Bugblndr's Avatar
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Default EAD Performance - Resolved

Is this a legit business or is it just a pretty website that bills credit cards? I ordered an LC-1 wideband under the group last Monday Sept 19th.

I emailed Tim to ask him when it would or did ship and he said he had shipped it FedEx on Monday 19th to me. I was impressed that it had shipped so quickly but confused as my options for shipping were 4 different UPS options or 5 different USPS options. I chose Global Express Mail (EMS) which should've got me the product last week. Fed Ex was not an option on the website.

I asked Tim for a tracking # on Wednesday 21st and am still waiting. I've emailed him a few times and received nothing since Tuesday 20th. His phone voice mail doesn't sound like a business, nor does a google map search of the company address.

Where are all the quality sponsors I keep hearing about on this board? Would anyone here consider EAD to be one?

Last edited by Bugblndr; Sep 28, 2005 at 10:45 AM.
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Old Sep 28, 2005 | 10:30 AM
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This is the same info I emailed to you on Friday the 23rd.

Here it is again:

The LC-1 ships directly from our warehouse, but our warehouse will not ship straight to Canada. I had to have it shipped to the shop first (FedEx tracking #: 697964997734) and then send it via USPS. I did not get tracking when I shipped it via USPS (my fault) but I have included a receipt showing that it has been shipped and is on its way.

Thanks
-Tim
EAD Performance
LS1 F-Body & GTO, C5 & C6 Corvette,
& 3800 SC Performance
www.eadperformance.com



I'm refunding your shipping cost since this has taken a couple extra days more than anticipated. You should see the refund show up on your card in 3-5 days.
Hopes this helps to clear up any confusion on this order.
Attached Thumbnails EAD Performance - Resolved-receipt.jpg  
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Old Sep 28, 2005 | 10:44 AM
  #3  
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Tim,

I obviously never received the email you sent on Friday or would not have posted this thread. Thanks for the update, according to USPS, the product is enroute and is somewhere on the north side of the border.
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Old Sep 28, 2005 | 11:21 AM
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Originally Posted by Bugblndr
Tim,

I obviously never received the email you sent on Friday or would not have posted this thread. Thanks for the update, according to USPS, the product is enroute and is somewhere on the north side of the border.
Sorry for the confusion. Glad everythings squared away now. Also wanted to confirm that I refunded the $24.25 back to your card.
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Old Sep 29, 2005 | 11:56 AM
  #5  
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Tim is a great guy to deal with.
we have had great dealings with him.
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Old Sep 29, 2005 | 12:13 PM
  #6  
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EAD has always sqaured me away when I needed something in a bind.

I'm updated the title of this thread to reflect its resolution.
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Old Sep 29, 2005 | 12:15 PM
  #7  
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Thanks, I can update the title but I can't do anything about the thumbs down icon.
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Old Sep 29, 2005 | 12:35 PM
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I'll change that. You can't update the title that appears in the actual forum, tho.
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Old Sep 30, 2005 | 08:35 AM
  #9  
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The mailman showed up today with a box for me. Thanks a lot Tim and EAD!
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