Having a hard time with Futral

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Dec 5, 2005 | 06:24 PM

01tam6

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From: Opp, Alabama

Having a hard time with Futral

On Oct 19 I ordered a F13 cam, pushrods, timing chain, oil pump, head bolts and some misc. gaskets and stuff to do a H/C swap on my car. It is now Dec 5 and still no parts. I called at about 2.5 weeks to see what was going on and they said "We are waiting on a shipment of cam and your timing chain." I thought ok you know no big deal, but I was not told when I ordered the parts that they were not in stock. "We should have you ready in a week or so." Well still no parts. So I give them until last monday. I called they said "we have sent after some oil pumps today, they should get ported tonight and ship out tommorrow." Should have it by now but I don't. Has anyone else had trouble getting things from them? I did alot of reading on this board about cams and decided the F13 would be best for me but its been really hard to get. I was charged for the order 2 days after I ordered it and I only ordered very common stuff,(no one off cam or anything) and didn't figure it should take near this long. I hate to post any bad things about a buisness but this is just not right. They could have parts drop shipped if they didn't have them. So if you read this Futral send me my stuff or call me and tell me that you cannot complete my order and refund my money. I'm just glad I didn't go ahead and tear it down.

Dec 6, 2005 | 08:31 AM

Theblueone

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From: Baton Rouge

Give us a call today or hit me up on my cell phone #225-405-0308. I'm at school today, but I'll be more than happy to assist. David should be in shop today as well. We'll get this taken care of and have you cruisin in no time.

-Blake

Dec 6, 2005 | 07:43 PM

Armageddon

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From: AL

Did Ryan ever get his tires from Futral? ...I hear good things and turn around and hear horror stories.

Dec 6, 2005 | 08:14 PM

01tam6

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From: Opp, Alabama

Whats up Andy? I haven't talked to Ryan lately. Called Futral today and talked to someone and told me that they couldn't find my ticket, and that Blake usually handles that and will call me tomorrow.

Dec 6, 2005 | 10:43 PM

Theblueone

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From: Baton Rouge

I will get you taken care of tomorrow morning. Send me a PM with any information you have that you think would be beneficial to me in order to effectively get your order to you. The more information you provide for me, the quicker I will be able to get the issue resolved once I get into the office tomorrow.

Thanks,
Blake