Futral Needs Help
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From: Farmington NH
Futral Needs Help I ordered my cam + springs from futral about a week ago and havent gotten a tracking number or anything yet (i realize its only been a week). So i called up futral and aaaaaaasss usual no answer. So i emailed em, no response yet
I just gotta say this. Futral you need to bite the bullet and get a couple more people in there to keep your customer relations in tact... All you are doing is pissing people off and loosing potential customers
just my 2cents
cant wait for my cam!
I just gotta say this. Futral you need to bite the bullet and get a couple more people in there to keep your customer relations in tact... All you are doing is pissing people off and loosing potential customers
just my 2cents
cant wait for my cam!
it usualy takes me a few times to get a hold of them, they told me they were trying to find someone as we speak to handle the phones. Anyways about the cams i would expect it for at least another week, cammotion is changing their cores(to avoid the problems latly). Told me when i ordered my cam monday to expect 2 to 3 weeks max cause they wouldnt start grinding till the end of this week and they have quit a few cams in line to get grind.
This is kinda a bump in the road for FMS, every company has them the best you can do is just wait. Allan is a pretty straight up guy its not like he's going to just leave you hanging, but it might take a little more time then you want ot get done.
This is kinda a bump in the road for FMS, every company has them the best you can do is just wait. Allan is a pretty straight up guy its not like he's going to just leave you hanging, but it might take a little more time then you want ot get done.
i never had problems with futral placing orders and such. just try pming allen.
it took one of my buddies about 3 weeks to month to get his cam.
my last order with them was my gears and it took 2 weeks. No big deal i still never put those things in. and i got them in before december.
it took one of my buddies about 3 weeks to month to get his cam.
my last order with them was my gears and it took 2 weeks. No big deal i still never put those things in. and i got them in before december.
Originally Posted by Dave88z
I have been calling and e-mailing futral for weeks! I can't seem to get in touch with them at all. Does anyone know a good time to call?
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Originally Posted by ThirdGenLS1
man thats sux dude, i ended up just cancelling my order, and went with a custom cam from Thunder Racing. Cam has already been doctored and is off to my house as we speak.
Sucks to hear all.. I always order all my stuff from thunder, they are quick and actually stock these parts..
I think futral has it together again. They just hired someone full time for the phones. So far every time I have called I have gotten them to answer. Alan is doing everything possible to make sure his customers are happy, and I am greatful. Sucks that we have to wait, but hopefully this cam will be worth the wait!
Thread Starter
TECH Enthusiast
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From: Farmington NH
same.... I dont think that "its cam motions fault" is a reasonable excuse when i order a product from a company.... when i order 800$ in parts from a company i expect it in a timely fashion
ESPECIALLY when they never state that it would take well over a month when the order was placed
****, even a simple "out of stock" warning would have allowed me to plan accordingly and/or buy my cam elsewhere.... as of right now THEY are holding me up from geting my car inspected because i have ses a light on and i was going to have it tuned out when i got my CAMMED TRANS AM TUNED! GAH!
ESPECIALLY when they never state that it would take well over a month when the order was placed
****, even a simple "out of stock" warning would have allowed me to plan accordingly and/or buy my cam elsewhere.... as of right now THEY are holding me up from geting my car inspected because i have ses a light on and i was going to have it tuned out when i got my CAMMED TRANS AM TUNED! GAH!