SJM, Excellent Customer Service
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Join Date: Sep 2002
Location: Albuquerque NM - The Land of 8000ft DA
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SJM, Excellent Customer Service
Just like to express how happy I am with SJM's customer service.
I ordered a set of wheels, differential and driveshaft through them for my car.
The wheels came in exactly as they quoted, 4 weeks. The differential was a little more work, especially for Steve. Strange's lead time seems to be twice as long as quoted. Although it was frustrating because I missed out on some good racing weather, Steve responded to all my calls and emails, usually within 24hrs if not sooner, regarding status reports and handling of shipping.
Steve also took a lot of time to answer my questions and concerns regarding my setup and helped me choose what would work best for me and my goals.
Thanks Steve
And I do look forward to doing buisness in the future.
I'm going to need some drag brakes and shocks for starters
Frank
I ordered a set of wheels, differential and driveshaft through them for my car.
The wheels came in exactly as they quoted, 4 weeks. The differential was a little more work, especially for Steve. Strange's lead time seems to be twice as long as quoted. Although it was frustrating because I missed out on some good racing weather, Steve responded to all my calls and emails, usually within 24hrs if not sooner, regarding status reports and handling of shipping.
Steve also took a lot of time to answer my questions and concerns regarding my setup and helped me choose what would work best for me and my goals.
Thanks Steve
And I do look forward to doing buisness in the future.
I'm going to need some drag brakes and shocks for starters
Frank