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Old May 15, 2008 | 07:52 AM
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Post Fuddle : RESOLVED

I want my money back now!! I dont hear from you in over a month for a converter I ordered and payed for 2 months ago after several calls and emails. Now that I tell you I bought another converter you wanna say you think it was shipped a month ago... which is kinda odd cause I never recieved it and you never called or emailed saying that DHL notified you as it being lost, so I would assume that was just to buy you time now that I am wanting my money back. I would never take this public but I have no other way of getting ahold of you if you wont call me back and the only email you sent me was an email saying youll see if it was shipped (that was 2 days ago, how long does it take to check your records of items that were shipped... either the converter was shipped or it wasnt). I want my money back, that is all I am asking for... I think it only fair that I get the full amount considering you have extremely inconvienced me for 2 months. I dont care how many converters you have to build, what you personal life is... if there is a delay you should notify someone, doesnt it bother you going to sleep every night knowing that every day you put ppl off and not return their call just for an update after 2 months that your image gets destroyed? If this thread is overboard go ahead and delete it but I just want someone to help me get my $675 back. I called John and customer service today as well as Monday and sent an email Sunday night... I just want my damn money back, im not interested in your converter as I have ordered another that I recieved a week and half later (yesterday)... wow what a concept!

Bill Bauman
willbauman@gmail.com

Last edited by beastmode; May 15, 2008 at 12:05 PM.
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Old May 15, 2008 | 08:03 AM
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And incase your wondering about my reputation I have tons of ppl on this site that I have either sold stuff to or bought stuff from that can vouch for my honesty when I say I didnt get my converter... cause had I you would be able to read about how my truck is finally done now... instead you just get to read about how I am still waiting on my converter
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Old May 15, 2008 | 12:52 PM
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Just called, Carissa who handles the orders couldn't find your information. You need to call the main line, give her the order information so this can get sorted out.
801-717-3451
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Old May 15, 2008 | 01:54 PM
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Just called and no answer again... same as when I left her a message this morning and she never got back to me
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Old May 15, 2008 | 04:46 PM
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As I said in the email, it was shipped quite some time ago. I didn't know you hadn't received it until this week when you emailed. I contacted DHL, and they found the package, which is now on its way to you, to be delivered on Monday, as I told you. I never heard that you bought another converter until after I found yours with DHL and had it rerouted to you.

One point you did not mention was the issue with your money order not cashing and the hassle we had with that, which you did not return our calls about. But I am not going to get into some stupid internet fight of he said, she said with you. The only point is that your custom built converter will be delivered to you on Monday, end of story.
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Old May 15, 2008 | 07:00 PM
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Yes, I never returned your call because I love paying $675 for 2 money orders... mailing them to a crook... then not returning his calls when its a matter of me getting my converter or not cause for some reason he cant get them cashed???

Unlike you I pride myself on being 100% honest with ppl that I deal with, I got the short end of the stick on this one and now I get the bone with 2 converters. Unlike you if I shipped someone something a month ago and they emailed me several times saying they have a track rental coming up they would like to make and a certain date and then they called you as well... I would do w/e is in my power to find out... "hey I mailed that thing a month ago... what the hell happened". As for the "stupid internet fight"... be a ******* man, call me on my phone, talk to me... dont come on here making **** up about how you can cash my MOs cause you sound like a damn mongoloid. You saw $$ floating away Sunday night when I emailed you and Monday when I called you saying I want a refund.

In the end im glad im nothing like you and will make sure I never am.
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Old May 16, 2008 | 06:40 AM
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"RESOLVED"??............. if you say so
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Old May 19, 2008 | 09:26 AM
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Thats funny John... you say DHL lost my converter over a month ago... I just got off the phone with Howard and he said he shipped a converter to me last week... quite odd imo
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Old May 19, 2008 | 03:27 PM
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Both work together, it could be one told the other it had been shipped which is why it was marked resolved.
They still may have an outstanding DHL claim with someone in your area, this time of year is very busy for all vendors.
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Old May 19, 2008 | 03:54 PM
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Well the converter is here and I opened it up to see if everything was ok and I believe due to lack of packaging cause it was just 2 boxes with no paper or foam the product was damaged. I believe since these converter bolts were left in one of the bolts bent and reamed out the hole.



Here is the side of the box where I believe it poked through

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Old Jun 26, 2008 | 01:09 PM
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Any word on my refund yet, it has been more than 2 weeks since DHL picked the converter up??
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