LT1-LT4 Modifications 1993-97 Gen II Small Block V8

Elite sparkplug wires

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Old Apr 3, 2006 | 09:33 AM
  #61  
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PM Sent - hope to have news soon as my motor is waiting on these before it goes back in the car. I ordered 2 sets of wires on 03/03/2006. Quite a few emails, attempted phone calls, and 1 PM to James. He did respond right away that he'd follow up and get back to me, but still waiting on a delivery status.
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Old Apr 3, 2006 | 11:26 AM
  #62  
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I placed an order a couple of days ago, spite all the problems they seem to have. I know they make awesome quality wires so I thought I would risk it. Im waiting on these to do my LT install. If I dont get them in a reasonable amount of time Ill just go ahead with the install and use the stock wires and hope they get me home
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Old Apr 3, 2006 | 01:22 PM
  #63  
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I gave up...Waited for a month, and haven't recieced anything. So, i ordered some taylors for now. I live in the desert, so, i'm not worried about the arcing situation. I'll order some Magnecors at the end of summer and have them made custom. I just need the wires to finish my cam swap, lt install, and to drive my car again.
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Old Apr 3, 2006 | 04:31 PM
  #64  
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Where can I order some of the custom cut Magnecore wires? After I dispute this with Paypal, I can add a little more money and order a set. I just want my car back on the road again. I miss her so much!!
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Old Apr 3, 2006 | 07:40 PM
  #65  
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you can get them from www.Thunderracing.com or order them straight from Magnecor. They run any where from 100 bucks on up.
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Old Apr 4, 2006 | 04:47 PM
  #66  
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Maldo, please cancel my order Yhst-16788112107662 for the 2 sets of wires. I have tried to communicate via telephone and email with no response.

I expect my credit card to be refunded within the next couple of days, otherwise I will be contacting my bank to dispute the charges due to "item not received and vendor refusing to communicate with the customer".

Thank you.

PS: I have sent this in PM as well, but figured I would post it here in case you see this first.
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Old Apr 4, 2006 | 09:06 PM
  #67  
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Well I checked my credit card and notice that they charged my card more than once. So I'm with mtlws6, I'll be calling my CC company tomorrow to dispute this order.

Does anyone else make an over the valve cover wire?
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Old Apr 4, 2006 | 09:45 PM
  #68  
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does it say the price of the wires, EI: 69.99 then 10.95 on another charge. If so, i figured it was shipping. But, i got refunded by the bank today, and going to file with the BBB by friday.
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Old Apr 4, 2006 | 10:06 PM
  #69  
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Yep, I figured that too, but the email I got never said anything about charging the card a second time. Plus $12.00 for shipping is ridiculous.

Has anyone seen the post on camaroz28.com? Search elite spark plugs, there's some good info on the way they are treating customers.
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Old Apr 5, 2006 | 10:15 AM
  #70  
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Originally Posted by 30thz
Yep, I figured that too, but the email I got never said anything about charging the card a second time. Plus $12.00 for shipping is ridiculous.

Has anyone seen the post on camaroz28.com? Search elite spark plugs, there's some good info on the way they are treating customers.

Where are you located? I am pretty sure we did not charge you 12.00 for shipping. If so I will see why

Thank You.
Elitesparkplugs.com

Last edited by maldo; Apr 5, 2006 at 10:39 AM.
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Old Apr 5, 2006 | 10:36 AM
  #71  
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I know we are not a sponsor on this board but,

We would like to take a moment to state that Elitesparkplugs.com will full fill all OVC ignition wire orders. We do apologize for any inconvenience as we had a back order on this product line and are trying very hard to full fill all orders as fast as possible. Please do not confuse a back order issue with the quality of our product.

Note: When sending a PM please state your full name and address and please leave a call back number (same goes email). It's kinda hard to figure out who you are and your order without this info.


Thank You.
Elitesparkplugs.com
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Old Apr 5, 2006 | 11:31 AM
  #72  
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well, sorry to say. I've waited waaaaayyyy to long to recieve my wires, I ordered them over a month ago, and even contacted you several times with no replys by email or phone. I even PM'd you here with all my information including shipping, email, and phone and even when you could call. The only email i ever got was a generated one when i placed my order. It said it was to ship in 3-4 days...from the 2nd of march...I've already been refunded by the bank. So, too late to win this customer over now...I've ordered wires from another source on Sunday, and the arrived today. So, Big ups to Summit.
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Old Apr 5, 2006 | 11:49 AM
  #73  
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Originally Posted by Gentner_Z28
Where can I order some of the custom cut Magnecore wires?

http://www.magnecor.com/
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Old Apr 5, 2006 | 11:57 AM
  #74  
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Originally Posted by maldo
I know we are not a sponsor on this board but,

We would like to take a moment to state that Elitesparkplugs.com will full fill all OVC ignition wire orders. We do apologize for any inconvenience as we had a back order on this product line and are trying very hard to full fill all orders as fast as possible. Please do not confuse a back order issue with the quality of our product.

Note: When sending a PM please state your full name and address and please leave a call back number (same goes email). It's kinda hard to figure out who you are and your order without this info.


Thank You.
Elitesparkplugs.com
Just from reading the posts here and camaroz28.com it's obvious Elitesparkplugs needs to really work on their customer communication. PM ettiquette from LS1tech is not the solution to squaring away your orders. You may have a quality product but it's not worth the hassle if you can't coordinate with your customers order details, etc. Backorders are understood in this hobby, but communication regarding B/Os is essential.

Just curious, are you guys planning on being a sponsor in the near future on LS1tech?
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Old Apr 5, 2006 | 01:18 PM
  #75  
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Originally Posted by BRETTINATOR
Just curious, are you guys planning on being a sponsor in the near future on LS1tech?
After reading that thread on CZ28 I believe they'll have a hard time gaining sponsorship here. But that in no way reflects the site owners' opinions. I'm just a moderator.

I can understand the problem of a small company handling a large load of demand. But with demand comes profit, and IMO you've got to put the customer first and notify them ASAP if their goods are on back order.

I have no involvement in this situation. Just outside looking in. I can understand both sides of the situation, hopefully this will be worked out soon enough and both sides will be happy.
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